This was my first time staying at the Brewster Mountain Lodge. I booked this using Hotwire because I have had really good deals in the past. I read all the reviews after finding out I was staying at this hotel and saw that they were mostly positive with some noise complaints.

We stayed in their standard room and found the room was dated but it had everything we needed. Something I noticed was that there were not fitted sheets on the bed and the fleece blanket caused lots of static electricity within the sheets. I was woken up several times throughout the night from people coming back from the pub. The hotel did have a notice on the front door stating that noise was not tolerated and they only gave guests 1 warning before being asked to leave. The mattress was also very firm and was very uncomfortable.

The continental breakfast was not so great either. The yogurt did not taste fresh and the fruit they had was all canned and soggy.

So to conclude my stay, I was disappointed especially after reading the great reviews.

Pros:
Great location

Cons:
Noisy
Outdated
Continental breakfast
Mattress firmness

We stayed at Brewster's Mountain Lodge Jan 18 - 20, 2013. The check in staff were polite, courteous and helpful. The room was clean and comfortable. The central location was great as we could park the car and walk to everything in town. The downside was that the TV remote control didn't work and the building was noisy. Now when I say noisy I am referring to things like the floors squeaked, so you could hear everyone around you and above you walking on the floor. The walls were paper thin so you could hear people the the room next door. That being said, the price of the hotel reflected that these were things we would have to tolerate.

We stayed at Brewsters for a night and it was satisfactory. The room was clean and the wood decor was a nice touch. We had a third floor room with a balcony and even though it faced the alley, there was little to no noise to complain about. It was nice being so close to everything because trying to park in Banff in the winter is insane. The staff were friendly and courteous and knew what was going on around town. The beds weren’t the most comfortable, but they did the trick. The continental breakfast was, continental. Nothing overly impressive, but continentals aren’t supposed to be full fare. We were allowed to stay parked in the parkade after we checked out so we didn’t have to try and park outside. Would like to try other places in the future, but would go back to Brewsters in a pinch.

Stayed here over Christmas and New Year and had a great time.
A great central location allows getting around really easy especially as it is so cold.
Stayed in one of the loft suites and really enjoyed the traditional log cabin feel.