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“Upgraded to the cascade suite, Banff Caribou Lodge” 5 of 5 stars
Review of Banff Caribou Lodge & Spa

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Banff Caribou Lodge & Spa
3.0 of 5 Hotel   |   521 Banff Avenue | Box 1070, Banff, Banff National Park, Alberta T1L 1H8, Canada   |  
Hotel amenities
Ranked #12 of 31 Hotels in Banff
England
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Upgraded to the cascade suite, Banff Caribou Lodge”
5 of 5 stars Reviewed September 25, 2006

We stayed at the lodge on the first leg of our honeymoon and I must say it was a stunning start to our Canada trip. We were upgraded to the "Cascade suite", which consisited of a two level aparment, Lounge and toilet downstairs (also a t.v. and log fire place). Upstairs there was a good sized (queen sized?) bed, very comfortable and an ensuite bathroom with bath and shower. Next to the bedroom was a jacuzzi room, very nice! We also had a beatuiful view of Cascade mountain from our window.
The hotel had a very warm atmosphere with helpfull staff and a great restaurant called " the keg", very good quality food, but a little pricey in the evenings. Overall we had a great time staying at the Caribou Lodge and would not hesitate to return there in the future. Highly recommended!!

  • Liked — The warm and friendly atmosphere
  • Disliked — not the cheapest restaurant
  • Stayed August 2006, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,396 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (245)
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Germany
Level Contributor
116 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
4 of 5 stars Reviewed September 24, 2006

Stayed at the hotel for 2 days in September. The hotel has a good location on Banff Av., ca. 600 m away from center of Banff. Rooms are large enough, friendly refurbished and clean. Staff is friendly. Parking in the garage was free of charge. One great advantage of the hotel is, that a good steakhouse (Keg) is in the same building and you have not to search for dining. Hotel can be recommended.

  • Stayed September 2006, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warwickshire, England
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed September 21, 2006

An excellent very well run hotel. Rooms are very clean and well equipped. The feather mattresses on the beds are a welcome bonus. Also has an excellent restaurant.

This was the best hotel we stayed in of four in the Rockies, and one in Vancouver.

  • Stayed September 2006, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed September 19, 2006

Unfortunately it was only a one night stay for us at this lovely little hotel. Staff were very friendly, polite and efficient. Breakfast was not included in our deal but we paid C$12.99 for the buffet and it was excellent. The best night's sleep I'd had in a long while in the beautiful king size soft bed. OK the rooms are not luxurious and the bathroom quite small, but I'd stay there again if I visit Banff again.

  • Liked — The comfortable bed and huge breakfast
  • Disliked — Small bathroom
  • Tips/Secrets — If breakfast is not included in your rate, go for the C$12.99 buffet
  • Stayed September 2006, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Albans, UK
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed September 17, 2006

Expected this hotel to be just an average lodge but was pleasantly surprised. The room was nothing special but was confortable nonetheless and had everything you would need in a room. The best features of the stay were the staff, the breakfast and the free shuttle bus into town. The staff recommended and booked for us a horse riding trip which they had been on themselves and gave us tips on what to do and see. The breakfast was included and consisted of a buffet which was not only very good but was very nicely displayed and replenished. The staff were very attentive. The hotel offers a free shuttle bus to the centre of Banff which was such a bonus. Overall the hotel was very good value for money.

  • Liked — the breakfast
  • Tips/Secrets — take advantage of the free shuttle bus to the centre of Banff
  • Stayed August 2006, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new york, ny
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed September 9, 2006

Stayed here for two nights. fine place to stay in banff, if a little overpriced, but seems like most places in banff are. It's about a 15 minute walk to town. you pass other hotels along the way and it's completely safe.
I also stayed at one of the other hotels the same company owns -- the driftwood inn. it was much closer to town and cheaper. the rooms arent as nice as caribou but you do have access to the whirlpool and health club at the place next door.

  • Liked — comfy bed
  • Disliked — out of the way
  • Stayed August 2006, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Yorkshire
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed September 4, 2006

Nice clean rooms, with 2 double beds with duvet, which is way better than itchy wool blankets, it was just like a typical American room! We went to the restaurant on the first night which stays open till nearly midnight, my sister has very strict dietary requirements and they kindly offered to go off menu for her and mix and match 2 meals which is very rare that restaurants will be so kind to her!

The only thing I could fault about the hotel is the free shuttle bus which runs from early evening until 10.15pm then you will have to walk, which takes about 10/15 minutes and the fresh air is quite sobering but considering the shops stay open until 11pm, I think 10.15pm for last pick up is not very good!

You do have to pay for hotel parking but in hindsight we could have probably parked in the residential streets behind the hotel as there weren't many parking restrictions, mind you an elk might have head butted the car as we saw a few elk roaming one night near our hotel. The hotel is one of the first few on your way into Banff on the main road and when first driving into the car park if you have a big hire car like I did then the access into the car park is scary, especially if you drive through the entrance, just cheat and drive in through the exit otherwise you nearly hit the walls and pillars on the bend down to the car park!

  • Liked — Everything
  • Disliked — The limited time the free shuttle bus run for
  • Tips/Secrets — Drive in through the exit to access the underground car park
  • Stayed August 2006
    • 3 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Banff Caribou Lodge & Spa

Address: 521 Banff Avenue | Box 1070, Banff, Banff National Park, Alberta T1L 1H8, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#6 Business Hotel in Banff
#11 Romantic Hotel in Banff
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Banff Caribou Lodge & Spa 3*
Number of rooms: 190
Official Description (provided by the hotel):
The Banff Caribou Lodge is centrally located on Banff Avenue, Banff's main street. It offers the Keg Restaurant, Red Earth Spa (a full service spa), free underground parking, free wifi, fitness room, hot pool and steam room. This lodge type accommodation has a large and inviting lobby to greet you to Banff. Enjoy your stay. ... more   less 
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Also Known As:
Banff Caribou Lodge And Spa
Banff Caribou Hotel Banff
Caribou Banff
Caribou Lodge Banff

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