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“An Awesome Stay” 5 of 5 stars
Review of Banff Caribou Lodge & Spa

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Banff Caribou Lodge & Spa
3.0 of 5 Hotel   |   521 Banff Avenue | Box 1070, Banff, Banff National Park, Alberta T1L 1H8, Canada   |  
Hotel amenities
Ranked #9 of 31 Hotels in Banff
Calgary, Canada
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
“An Awesome Stay”
5 of 5 stars Reviewed 4 days ago NEW

My wife and I stayed here Dec 20-22 and couldn't have liked it more. We were originally supposed to stay at the Ptarmigan but got transferred here due to electrical upgrades at the Ptarmigan. The staff were more than organized and helpful when it came to the transferring of our reservation. Loved the smell of the hotel(probably from the wood burning lobby fireplace)-very rustic for winter!! Awesome hot tub and steam room. Comfortable all around. The coupon books are a sweet bonus too! Thanks a bunch!!

  • Stayed December 2014, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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1,270 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (220)
Date | Rating
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English first
Portsmouth, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW via mobile

Friendly helpful comfortable and nothing was to much of an effort to them. If I had one issue the hotel is far to hot thermostats set at +23 degrees C and cannot be set below +20 degrees C. I prefer 18 to 19 degrees C. I guess each to their own

  • Stayed January 2015
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Alberta, Canada
1 review
4 of 5 stars Reviewed 1 week ago

Room was very cozy. Nice to have Keg right there for wonderful supper and breakfast. Staff were super helpful at arranging booking. The hot pool and spa were very clean and relaxing. Definitely would stay again. Underground parking is a BIG plus and I could even park me F-150 down there!

  • Stayed January 2015, traveled with family
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Spent the weekend of Jan 16 and 17. Really had a pleasant stay. Booked a superior King room with a balcony. On arrival the first room assigned to us was a corner room with a weird shape, small and not what the website picture looked like. Called the front desk and they changed our room to one we liked. Points for that. Hotel smells like wood burning all the time. But over all the weekend was good. Breakfast was a plus. Ordered room service from the Keg and it was the best steak. I would return for sure.

  • Stayed January 2015, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rocky Mountain House
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Room was very cozy. Nice to have Keg right there for wonderful supper and breakfast. Staff were super helpful at arranging booking and making restaurant recommendations. Only suggestion was that the hot pool was touch hot for our liking; also noticed many others not lingering in pool.
Definitely would stay again.

  • Stayed January 2015
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Red Deer, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here over the holidays. Rooms are comfortable and clean. Loved the hot pool spa and steam room very clean. Also loved the convenience of a Keg restaurant on site for breakfast, dinner and drinks. Easy walk into Banff.

  • Stayed December 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 3 weeks ago

Wonderful check in with Ciaran at the front desk the lasting impression of great customer service remained with us the entire stay, all the staff was friendly including the Keg. We stayed the first night in a regular king room and although not large very clean and nicely appointed with comfortable bed. Our second night was a loft suite with a fireplace, jacuzzi and nice view of the mountains it was very cozy. A cold snowy weekend so with the Keg right there we stayed put and enjoyed breakfast and dinner at the Keg. The hotel has a great rustic ambiance with timbers and stone, the wood burning fireplace in the lobby was very cozy especially with the cold weather. We found all that was needed right at the hotel a very pleasant relaxing stay. Returning to celebrate a birthday weekend in a couple weeks. Thank you!

Room Tip: Loft suites are very nice, superior rooms have exterior views. We stayed on the 4th floor and had no...
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  • Stayed January 2015, traveled as a couple
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Banff Caribou Lodge & Spa

Address: 521 Banff Avenue | Box 1070, Banff, Banff National Park, Alberta T1L 1H8, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#4 Business Hotel in Banff
#4 Spa Hotel in Banff
#6 Romantic Hotel in Banff
#13 Family Hotel in Banff
Price Range (Based on Average Rates): $
Hotel Class:3 star — Banff Caribou Lodge & Spa 3*
Number of rooms: 190
Official Description (provided by the hotel):
The Banff Caribou Lodge is centrally located on Banff Avenue, Banff's main street. It offers the Keg Restaurant, Red Earth Spa (a full service spa), free underground parking, free wifi, fitness room, hot pool and steam room. This lodge type accommodation has a large and inviting lobby to greet you to Banff. Enjoy your stay. ... more   less 
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Also Known As:
Banff Caribou Lodge And Spa
Banff Caribou Hotel Banff
Caribou Banff
Caribou Lodge Banff

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