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“Nice place to stay but ask for what you want” 4 of 5 stars
Review of Banff Caribou Lodge & Spa

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Banff Caribou Lodge & Spa
3.0 of 5 Hotel   |   521 Banff Avenue | Box 1070, Banff, Banff National Park, Alberta T1L 1H8, Canada   |  
Hotel amenities
Ranked #8 of 33 Hotels in Banff
Sydney, Australia
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
27 helpful votes 27 helpful votes
“Nice place to stay but ask for what you want”
4 of 5 stars Reviewed July 6, 2014

We stayed at this lodge for three nights during a recent trip to Canada. We found the staff very friendly and welcoming and the foyer very warm and inviting.
We had many questions on what to see and do in the area and nothing was too much of a bother for the lovely staff.
We had a car but the town centre was a good walkable distance, the bus stop was very close and the buses regular.
The bed and pillows were really comfy.
Things I would change if I stay again would be to ask for a room that did not face the front of the building as people meet up outside to smoke or to chat after dinner and the buses pull up in front of the building. We could not keep the window open throughout the night due to the noise. The rooms are not air-conditioned which meant we needed to use the portable fan provided to keep the room cool.

Room Tip: Ask for a room that does not face the front esp not above the carpark entrance.
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,201 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (207)
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English first
Toronto, Canada
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed July 5, 2014

The lodge is right off the main strip and I was expecting more noise but it was nicely quiet at night. Free underground parking and good wifi make my day and a free coffee in the morning too.

The room was nicely renovated and lacked the sixties charme of many other places in the region (sarcastic comment). Room was small but very clean and the bathroom spotless. All I need.

The Keg is right downstairs which is for lazy people nice for a steak after hiking - no discount for hotel guests :).

Stayed July 2014
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Norfolk
Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed July 5, 2014

This place is fantastic , if you're staying in Banff don't look elsewhere......

The staff are are great , check in was easy they even provide you with free bus passes to get around town and some of the attractions.

You can walk into town in around 15-20mins if you prefer.

There's free car parking under the hotel , it also has laundry and a spa.

The rooms are are very nice with fantastic beds and a great TV and a good sized bathroom with shower etc etc.

Probably the thing we enjoyed the most was the food in the Keg restaurant , we had the same thing three nights in a row the food was that
good, breakfast was excellent the French toast is the best we've ever had.

So if you're staying in Banff this is the place to go.

Stayed July 2014, traveled as a couple
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Tel Aviv, Israel
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed July 5, 2014

Booked. Superior room and got a small room for 4 people. After long argument got a different room... Same size one floor higher. Complaint again and got yet another room, facing the street on the 3rd floor, no AC with a small window that opens half way only.
Needless to say we are very disappointed

Stayed July 2014
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Calgary, Canada
1 review
5 of 5 stars Reviewed July 4, 2014

Used trip advisor to find family friend hotel in Banff. Excellent customer service in every aspect from the front desk staff to the Keg staff. The rooms are elegant and well maintained. Great atmosphere. Definitely would return.

Room Tip: Does lack a pool for kids but the park across the street makes up for it.
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  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Buckingham, United Kingdom
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 4, 2014

We arrived at about 1pm after travelling from Calgary, although we were early for check in they gave us a room and so we were able to put our bags in and have more time to do some sight seeing. A very nice hotel and comfortable room.
We were given a free bus pass that saved us using the car for local sight seeing and the problem of parking. Buffet breakfast was excellent.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Wakefield, United Kingdom
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed July 3, 2014

We had 2 days at the Caribou Lodge in early June. We were delighted with the hotel. Pleasant staff, nice room and very good food (Keg Steakhouse and Bar on site) and in a good location, just a 10 minute walk from the centre. If we pass through Banff again we would certainly stay here.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Banff Caribou Lodge & Spa

Address: 521 Banff Avenue | Box 1070, Banff, Banff National Park, Alberta T1L 1H8, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#4 Spa Hotel in Banff
#6 Romantic Hotel in Banff
#7 Business Hotel in Banff
#11 Family Hotel in Banff
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Banff Caribou Lodge & Spa 3*
Official Description (provided by the hotel):
The Banff Caribou Lodge is centrally located on Banff Avenue, Banff's main street. It offers the Keg Restaurant, Red Earth Spa (a full service spa), free underground parking, free wifi, fitness room, hot pool and steam room. This lodge type accommodation has a large and inviting lobby to greet you to Banff. Enjoy your stay. ... more   less 
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Also Known As:
Banff Caribou Lodge And Spa
Banff Caribou Hotel Banff
Caribou Banff
Caribou Lodge Banff

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