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“Great hotel” 5 of 5 stars
Review of Banff Caribou Lodge & Spa

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Banff Caribou Lodge & Spa
3.0 of 5 Hotel   |   521 Banff Avenue | Box 1070, Banff, Banff National Park, Alberta T1L 1H8, Canada   |  
Hotel amenities
Ranked #7 of 33 hotels in Banff
Edmonton, Alberta, Canada
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
Reviews in 18 cities Reviews in 18 cities
17 helpful votes 17 helpful votes
“Great hotel”
5 of 5 stars Reviewed November 13, 2013

This hotel is beautiful! The room was comfortable and it's nice to have The Keg restaurant right in the hotel. My father was very impressed with the lobby and happy to see a nice wood fire. It is also great to have access to an interior parking as finding parking in Banff is not always an easy thing to do.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,139 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (189)
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English first
Calgary, Canada
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 13, 2013

We stayed two nights in a loft/king/jacquzzi Suite. It was a nice get-away. The room was super comfortable. We ate breakfast at the Keg twice, great buffet choices. Also used the spa for a couples massage and a workout in the morning. It was nice to be able to dip into the hot pool afterwards....a very relaxing day. I would recommend the Suite for a special night, worth it!

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Laurencekirk, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 12, 2013

We stayed for two night at The Caribou Lodge , when we went through the Rocky Mountains in the Great Rocky Mountaineer train , which was a great experience . When we went into the hotel , just at the right hand side of the check in desk was a roaring log fire which was a great welcome for me .All the staff were very helpful the food was very good . Our room was very comfortable with great bathroom . We could not say anything about the swimming pool and spa , so we cannot comment on that side of the hotel , but the rest was excellent .

Room Tip: Our room was very comfortable and nice and quiet
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 12, 2013

Booked 'bed & breakfast' promotion online. Fantastic value. Room was very clean and well appointed. Bathroom was nice but toilet was situated so close to the vanity it was laughable. Angle seating required if you are larger than a 10 year old girl. The included breakfast at the Keg was more than ample.
Only complaint was that we returned late after a movie to find the parkade full. No access code required to park and a few vehicles did not have passes so that is bound to happen.

Stayed November 2013, traveled as a couple
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Calgary
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed November 9, 2013

We stayed at the lodge as it was the host hotel for the Winterstart night race. We arrived early as the roads leading from Calgary to Banff were questionable. Once we arrived the people at the test made sure our room was ready even though we were 2 hours from check in.
Our room was clean and comfortable.
The spa was spacious and well maintained. Although we only live 1hr away from Banff we WILL be staying at the Caribou Lodge and Spa again.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bournemouth
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 6, 2013

Stayed at Caribou lodge at the beginning of our Canadian adventure.
Very easy welcoming check in. Room great .best bed I have ever slept in. Staff very helpful.on our first visit to the bar we asked if they had any potato chips to go with our drinks. When they came the chef had actually made them.
Breakfasts very good. We're given free bus passes to use during our stay.We used them to go to the gondola ride and hot springs .although we enjoyed the 15 minute walk into town.
Would not hesitate in staying again.
Good laundry facilities .Used the spa for a manicure which was fine but some of the treatments were a bit pricy

Room Tip: Breakfast buffet is extensive at around 14 dollars . But if your not big eaters first thing it's...
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelowna, Canada
Senior Contributor
37 reviews 37 reviews
31 hotel reviews
Reviews in 26 cities Reviews in 26 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed November 4, 2013 via mobile

I booked the Banff Caribou Lodge using Olotel for a song - $105 a night for the Canadian Thanksgiving weekend. This almost seemed too good to be true as most other sites listed $160 or more - but low and behold it was legit.

Our experience was overall excellent. The hotel is well situated, a few blocks down from downtown Banff. The property is 20 years old, but all rooms and the hot tub room were recently renovated.

Parking is indoors, warm and free, and check in was a cinch. Our room was in a quiet corner of the 3rd floor, and nicely appointed including a balcony. There are caribou antlers adorning the bed and art on the walls, and historic photos of Banff in the corridors. The hot pool area is very attractive, and the pool is quite big. It was however much too hot and chlorinated (my only complaint about our stay). The lobby has a roaring fireplace, and is a nice place to sit after everyone else has gone to bed.

Our family of four found this to be an excellent base to explore this stunning corner of the world. banff is one of those very special places, and the Banff Caribou contributes to the overall ambiance with grace.

  • Stayed October 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Banff Caribou Lodge & Spa

Address: 521 Banff Avenue | Box 1070, Banff, Banff National Park, Alberta T1L 1H8, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#4 Spa Hotel in Banff
#5 Romantic Hotel in Banff
#7 Business Hotel in Banff
#7 Family Hotel in Banff
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Banff Caribou Lodge & Spa 3*
Official Description (provided by the hotel):
The Banff Caribou Lodge is centrally located on Banff Avenue, Banff's main street. It offers the Keg Restaurant, Red Earth Spa (a full service spa), free underground parking, free wifi, fitness room, hot pool and steam room. This lodge type accommodation has a large and inviting lobby to greet you to Banff. Enjoy your stay. ... more   less 
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Also Known As:
Banff Caribou Lodge And Spa
Banff Caribou Hotel Banff
Caribou Banff
Caribou Lodge Banff

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