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“Excellent” 5 of 5 stars
Review of Banff Caribou Lodge & Spa

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Banff Caribou Lodge & Spa
3.0 of 5 Hotel   |   521 Banff Avenue | Box 1070, Banff, Banff National Park, Alberta T1L 1H8, Canada   |  
Hotel amenities
Ranked #9 of 31 Hotels in Banff
Certificate of Excellence 2014
Isle of Wight, United Kingdom
Top Contributor
54 reviews 54 reviews
19 hotel reviews
Reviews in 36 cities Reviews in 36 cities
38 helpful votes 38 helpful votes
“Excellent”
5 of 5 stars Reviewed September 12, 2013 via mobile

A fab hotel with everything you could want. The staff are excellent. The on site restaurant very good if a little expensive. Only short coming no shower gel so bring your own. In fact this appears to be the norm in Canada.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,312 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (225)
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Waterford, Ireland
Top Contributor
136 reviews 136 reviews
54 hotel reviews
Reviews in 67 cities Reviews in 67 cities
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed September 11, 2013

We loved this hotel. The room was great and the beds were seriously comfy - and best of all - it was great value for money. The only let down is the hotel's location which is quite a bit out of town on a dull strip of more hotels. We had a really good meal in the Keg too.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Lincolnshire
Top Contributor
51 reviews 51 reviews
26 hotel reviews
Reviews in 27 cities Reviews in 27 cities
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed September 11, 2013

We stayed here for three nights as part of a trip through British Colombia and Alberta. This was a lovely convenient hotel. We had a comfortable bed, large well stocked bathroom and it was very clean. However the room was an odd shape with one small window which was too high to see out off, it could be very claustrophobic in the height of summer. We had breakfast one morning at the hotel and it was plentiful and decent quality. It is a ten minute walk into the town centre and there are many restaurants to choose from in the local area. Staff were helpful and friendly. The reception area is welcoming with large log fire, free tea and coffee and newspapers. Wifi is available and tea and coffe making in the room. There is also a large underground car park and we were provide with a parking permit for the whole of our stay. Banff is a real convenient area for exploing to area.

Room Tip: Ask for a large room with a full sized window.
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Chester, United Kingdom
Top Contributor
53 reviews 53 reviews
15 hotel reviews
Reviews in 24 cities Reviews in 24 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed September 10, 2013

Have just spend 3 nights at this hotel
Good size room very comfortable beds ,rooms are dark as we face inwards
Free coffee and newspapers in reception 6-11 each day .helpful friendly staff on reception with good local knowledge .
Massive underground parking area which is free bonus
A short 10 minute walk in to town although there is a bus service as well
A good base for seeing Banff would come again

Room Tip: Ask for room not facing inward as very dark
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Calgary
Top Contributor
51 reviews 51 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed September 9, 2013

The service at the front desk was excellent. The atmosphere is pleasant. Having the Keg right in the hotel was so nice .

We booked the corner loft suite. The room was a oddly shaped and a bit tight at the entrance. It had two floors. Bed was comfortable. It got a bit hot with no air .

It's a 15 minute walk to downtown.

We enjoyed our stay.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
57 reviews 57 reviews
12 hotel reviews
Reviews in 25 cities Reviews in 25 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 9, 2013 via mobile

Great stay, room was very clean and comfortable. Reasonable amount of space. There is a small empty fridge for your convenience.

The in house restaurant is The Keg and the food was excellent.

There is a Laundry Room which has TV and Internet Access along with a small library of books.

Internet is free and we had no problem in the room for access.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haifa, Israel
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 8, 2013 via mobile

The service and the kindness of the front desk was amazing. They gave us a brief explanation for the do and don't. Every recommendation was superb !! The gym and the spa were A class. We enjoyed our stay and if ever come back to Banff this will be the first place to revisit.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Banff Caribou Lodge & Spa

Address: 521 Banff Avenue | Box 1070, Banff, Banff National Park, Alberta T1L 1H8, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#4 Spa Hotel in Banff
#5 Business Hotel in Banff
#6 Romantic Hotel in Banff
#12 Family Hotel in Banff
Price Range (Based on Average Rates): $
Hotel Class:3 star — Banff Caribou Lodge & Spa 3*
Number of rooms: 190
Official Description (provided by the hotel):
The Banff Caribou Lodge is centrally located on Banff Avenue, Banff's main street. It offers the Keg Restaurant, Red Earth Spa (a full service spa), free underground parking, free wifi, fitness room, hot pool and steam room. This lodge type accommodation has a large and inviting lobby to greet you to Banff. Enjoy your stay. ... more   less 
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Also Known As:
Banff Caribou Lodge And Spa
Banff Caribou Hotel Banff
Caribou Banff
Caribou Lodge Banff

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