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“Fantastic hotel, helpful staff” 5 of 5 stars
Review of Banff Caribou Lodge & Spa

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Banff Caribou Lodge & Spa
3.0 of 5 Hotel   |   521 Banff Avenue | Box 1070, Banff, Banff National Park, Alberta T1L 1H8, Canada   |  
Hotel amenities
Ranked #8 of 33 hotels in Banff
Bendigo, Victoria
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“Fantastic hotel, helpful staff”
5 of 5 stars Reviewed July 19, 2013 via mobile

We stayed two nights here. Had originally only booked for one but loved it so much we wanted to stay a second night. The hotel was quite heavily booked but the front desk manager was able to fins a vacancy in one of their suites which is just beautiful. We loved the style the hotel was decorated in, very different to typical boring hotels in the area. A great choice, were disappointed to leave.

Stayed July 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bathgate, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 18, 2013

We stayed in a suite, it was lovely - comfy bed, jacuzzi with a view and all the usuals you would expect. Staff were friendly and happy to give advice (you can get a free travel card at reception which gives you free bus travel). Food and service in the keg restaurant was good.
Only negative was that there was no air con in the room (although this seemed to be the case in most of the hotels in this area).

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Top Contributor
563 reviews 563 reviews
82 hotel reviews
Reviews in 210 cities Reviews in 210 cities
297 helpful votes 297 helpful votes
3 of 5 stars Reviewed July 17, 2013

Located about 1.5km from the centre of Banff, the Caribou Lodge has well presented, clean rooms that do not have air conditioning but a fan is provided to cool the room during warm nights. Staff were pleasant and friendly although check-in was a little slow as only 1 clerk on duty. Our room faced the street but we were not affected by outside noise although movement of other guests from around 6:30 am did disturb our sleep during our stay.

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Senior Contributor
37 reviews 37 reviews
28 hotel reviews
Reviews in 24 cities Reviews in 24 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 16, 2013

The setting for this hotel is hard to beat and the rooms and service dont disappoint - good value for money and a nice experience - good pub / restaurant in the hotel and all amenities you could hope for

  • Stayed July 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 15, 2013

Stayed here on two occasions - both experiences were very good.
Hotel has a rustic/western feel which is nice. Rooms have been renovated with bathroom upgrades and flat screen tv's. Gigantic hot-tub located on the lower level is very nice! The Keg restaurant right in the lobby was also a bonus.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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BC
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 15, 2013 via mobile

A 10 minute walk from down town Banff. The spa hot pool is complementary to all guests and the always impressive Keg restaurant with morning buffet breakfast in the lobby. Breakfast is NOT included, but the $15 buffet hit breakfast is a great value.

  • Stayed July 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Worcester
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 15, 2013

Brilliant hotel. Stayed in December 2012 for a couple of weeks. We were initially put in a double room on the first floor. The room was a good size but unfortunately it was noisy as it was near the stairs to the entrance to the front of the hotel, and right above the garage door for the carpark below. After staying one night I politely asked at reception if we could be moved, and a few hours later they had relocated us to the 3rd floor and gave us a fantastic room, really quiet with great views.

Friendly staff, nice bar and restaurant, pool and steam are pretty decent to. We also got a free bus pass so we could get into town easily and got a discount voucher for the Meatball restaurant down the road, although I wouldn't really recommend the Meatball to be honest. All in all though, excellent stay, comfy beds in a nice quiet room.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Banff Caribou Lodge & Spa

Address: 521 Banff Avenue | Box 1070, Banff, Banff National Park, Alberta T1L 1H8, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#4 Spa Hotel in Banff
#6 Romantic Hotel in Banff
#7 Business Hotel in Banff
#9 Family Hotel in Banff
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Banff Caribou Lodge & Spa 3*
Official Description (provided by the hotel):
The Banff Caribou Lodge is centrally located on Banff Avenue, Banff's main street. It offers the Keg Restaurant, Red Earth Spa (a full service spa), free underground parking, free wifi, fitness room, hot pool and steam room. This lodge type accommodation has a large and inviting lobby to greet you to Banff. Enjoy your stay. ... more   less 
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Also Known As:
Banff Caribou Lodge And Spa
Banff Caribou Hotel Banff
Caribou Banff
Caribou Lodge Banff

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