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Banff Caribou Lodge & Spa: Traveler Reviews

3.0 of 5
521 Banff Avenue | Box 1070, Banff, Banff National Park, Alberta T1L 1H8, Canada
Hotel amenities
Banff Caribou Lodge & Spa
Ranked #6 of 33 hotels in Banff
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836 reviews from our community

Traveler rating
    357
    337
    86
    44
    12
See reviews for
Families
159
 
Couples
403
 
Solo
26
 
Business
18
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
1 review
2 helpful votes 2 helpful votes
“So good you won't want to come home!!”
5 of 5 stars Reviewed January 5, 2013 via mobile

The room,views,food,people and hotel in general was amazing.i took my daughter who was only 2 at the time and they catered to her every need and mine.we enjoyed it so much we didn't want to come home and we are planning our next holiday there.if i had the chance i would return every year :)

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Darcy lou elle about Banff Caribou Lodge & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Weybridge, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Very nice hotel”
5 of 5 stars Reviewed January 4, 2013

A lovely warm hotel with very helpful and kind staff. The spa and pool is clean and very nice. The rooms clean and cosy and the bed is great. Lots of pillows ! Nice fluffy towels in the bahtroom.
Banff is a lovely village . But is was very cold. Unfortunately my partner broke his arm so that was the endof our holiday.

But we can absolutely recommend the Caribou Lodge.

Room Tip: Bring warm clothes as it can be very cold in Banff!!!
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask SurreyFamily_12 about Banff Caribou Lodge & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
1 review
2 helpful votes 2 helpful votes
“Wonderful Stay”
4 of 5 stars Reviewed January 4, 2013

This was our second time at the Banff Caribou Lodge & Spa. The service and facilities were very good when compared to the price. The staff were very helpful and cooperative. I would always luv to be there when I am in Banff.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask romitchak about Banff Caribou Lodge & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Wonderful stay in beautiful location”
4 of 5 stars Reviewed January 3, 2013

This was our second stay at the Banff Caribou Lodge. We had a nice time 2 years ago and decided to come back. We were in a 2nd floor room with 2 double beds, which are comfortable and clean. There is a little mini-fridge, which is nice when traveling with kids. Our view this time was not terribly great. We faced the adjacent parking lot of another hotel. Definitely ask for a room that faces the front street. Those rooms often have small Parisian balconies that open, which is nice in the summer. The front desk is very friendly and parking and wireless are included. The only suggestion I have is that if you want to eat at the Keg steakhouse restaurant downstairs, you should make reservations in advance. We waited over an hour to get in on a Thursday night. Lovely property, though! Would recommend to anyone.

Room Tip: Definitely ask for a room that faces the front street. Those rooms often have small Parisian balcon...
See more room tips
  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask Fuzzy M about Banff Caribou Lodge & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quebec City, Canada
1 review
1 helpful vote 1 helpful vote
“Best overall experience”
5 of 5 stars Reviewed January 2, 2013

The look chalet is a total success, you really feel you're in the mountains. Wood everywhere, the decorations are spot on. We really liked the Keg, the best Steaks ever, in bonus the breakfast are great too. The personnel was friendly and helpful. The hot pool and spa added a warm touch too the overall experience.

Room Tip: Just ask them, give a call, they are very friendly and helpfull.
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask vdion about Banff Caribou Lodge & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CaribouFOM, Guest Relations Manager at Banff Caribou Lodge & Spa, responded to this review
January 21, 2013
Thank you for your positive feedback. We at the Banff Caribou Lodge pride ourselves in not only our product, but also our guest service standards. I am happy you enjoyed your stay, and hope to welcome you back again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Banff Caribou Lodge & Spa

Also Known As:
Banff Caribou Hotel Banff
Banff Caribou Lodge And Spa
Banff Caribou Hotel
Banff Caribou Lodge
Caribou Lodge
Caribou Banff
Caribou Lodge Banff
Address: 521 Banff Avenue | Box 1070, Banff, Banff National Park, Alberta T1L 1H8, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#4 Business Hotels in Banff
#8 Family Hotels in Banff
#11 Romantic Hotels in Banff
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Banff Caribou Lodge is centrally located on Banff Avenue, Banff's main street. It offers the Keg Restaurant, Red Earth Spa (a full service spa), free underground parking, free wifi, fitness room, hot pool and steam room. This lodge type accommodation has a large and inviting lobby to greet you to Banff. Enjoy your stay. ... more   less 
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Banff Caribou Lodge & Spa
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