A lovely warm hotel with very helpful and kind staff. The spa and pool is clean and very nice. The rooms clean and cosy and the bed is great. Lots of pillows ! Nice fluffy towels in the bahtroom.
Banff is a lovely village . But is was very cold. Unfortunately my partner broke his arm so that was the endof our holiday.

But we can absolutely recommend the Caribou Lodge.

This was our second time at the Banff Caribou Lodge & Spa. The service and facilities were very good when compared to the price. The staff were very helpful and cooperative. I would always luv to be there when I am in Banff.

This was our second stay at the Banff Caribou Lodge. We had a nice time 2 years ago and decided to come back. We were in a 2nd floor room with 2 double beds, which are comfortable and clean. There is a little mini-fridge, which is nice when traveling with kids. Our view this time was not terribly great. We faced the adjacent parking lot of another hotel. Definitely ask for a room that faces the front street. Those rooms often have small Parisian balconies that open, which is nice in the summer. The front desk is very friendly and parking and wireless are included. The only suggestion I have is that if you want to eat at the Keg steakhouse restaurant downstairs, you should make reservations in advance. We waited over an hour to get in on a Thursday night. Lovely property, though! Would recommend to anyone.

The look chalet is a total success, you really feel you're in the mountains. Wood everywhere, the decorations are spot on. We really liked the Keg, the best Steaks ever, in bonus the breakfast are great too. The personnel was friendly and helpful. The hot pool and spa added a warm touch too the overall experience.