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“Perfect Weekend Getaway” 5 of 5 stars
Review of Hidden Ridge Resort

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Hidden Ridge Resort
3.0 of 5 Hotel   |   901 Hidden Ridge Way, Banff, Banff National Park, Alberta T1L 1H8, Canada   |  
Hotel amenities
Ranked #4 of 31 Hotels in Banff
Caglary
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
“Perfect Weekend Getaway”
5 of 5 stars Reviewed April 22, 2014

We just got back from our second trip to Hidden Ridge Resort, and again they exceeded our expectations. We were looking for a weekend getaway, close to Calgary, and this is the perfect choice. We loved our room the first time and I found it a nice touch that when we returned they gave us the same room again. It is a perfect room for our family: an upstairs loft with two queen beds and a bathroom with sink and toilet for our girls. And downstairs, the private bedroom for Mom and Dad is such a treat. There is a full kitchen with fridge, stove, sink, dishwasher, toaster, kettle, coffee maker (I'm sure I'm forgetting something) and enough dishes, cooking gadgets and utensils and pots and pans. There is a full size dining room table, plus sofa (which pulls out into a bed, but we have never used it) with tables my girls love to use to colour on. The wood burning fireplace is a huge treat for our family, and the balcony makes for great late night star gazing which we don't get in the city of Calgary.

Two highlights for us are the large heated pool and the DVD library. The resort has two beautiful outdoor "hot tubs" plus a sauna. The hot tub is a large, hot pool with room for lots of people. We usually left that one to the adults without kids so they could have a more relaxing experience, but the even larger heated pool just below has ample room for many families and is hot enough to keep us all warm while surrounded by snow :) We love the irregular shape of this pool with the two smaller circular ends that provide ample little nooks to claim as your own while indulging in the view. Another treat, is the complimentary tea, coffee and hot chocolate in the lobby which make for a warm walk back to our room after a swim.

The DVD library is a huge hit with my kids! They love looking through the book and picking out which movie to bring back to our room to play in the DVD player. There is a huge selection and the issue is always narrowing it down. There were many new titles added since our last visit which was a nice treat. The staff are extremely accommodating and friendly to my children. Although there were many adult only groups of guest, the resort is large enough that I didn't feel that my children were in the way of adults, and I didn't feel that adults enjoying their weekends weren't being inappropriate in front of my children - all in all a great place for everyone.

Free bus transportation is included, along with a coupon book which we used for dinner one night, and chocolate the next day! Firewood and paper/kindling is also included.

We never want to leave the property, but location is awesome! Secluded enough from downtown that we walked out of our door and were immersed in the woods for a lovely walk. We had our car so we opted to go for a couple of nearby drives, like the wildlife filled Bow Valley Parkway and hike up Johnston Canyon. But if you don't have a car, the bus stops right at the resort to take you into downtown and to meet up with ski hill shuttles etc.

We love this resort and will definitely be back!

Room Tip: We stay in a Deluxe Condo, 1 Bedroom (loft). We love room 216 with two queen beds upstairs in the l...
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  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiddenRidge, General Manager at Hidden Ridge Resort, responded to this review, April 25, 2014
Thank you so much for leaving us another review this year! Frankly, your reviews are fantastic-filled with helpful and pertinent info with a personal touch and some great pictures too! Great stuff!
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1,353 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (310)
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English first
Palo Alto, California
Top Contributor
131 reviews 131 reviews
14 hotel reviews
Reviews in 40 cities Reviews in 40 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed April 19, 2014

This hotel is amazing from the cost, outdoor pool, room and everything. Our stay couldn't have been better. The hotel had great views of Banff. Our room could accommodate 8 people, was two stories high, had a fully equipped kitchen, and had tons of space. We only paid $200 for this room. The outdoor pool was heated and had marvelous views. Would highly recommend for any one looking for a cheap, and nice room.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiddenRidge, General Manager at Hidden Ridge Resort, responded to this review, April 25, 2014
Many, many thanks for the kind review and your claim that there's no better place to stay in Banff. We're blushing! Looking forward to welcoming you back in the future!
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Southampton, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 17, 2014

Great accomodation with fantastic views from the hottub and sauna. Staff are really friendly and willing to help. Free bbq, wifi, parking, and transportpasses into town all add to the great experience that this resort already offers. Easy access into town and the local trails and ski resorts. Highly recommend.

Room Tip: Get a room on the outsideof the resort as the deer wander around outside the balconies.
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  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiddenRidge, General Manager at Hidden Ridge Resort, responded to this review, April 25, 2014
We're very happy you enjoyed your stay and thank you for the kind words about the resort and the staff. We hope you have the opportunity to visit us again someday soon.
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Calgary, Canada
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 12, 2014

What a fantastic place to stay! We had a loft room with a bedroom with two queens and a queen bed in the loft. There were too bathrooms which was perfect for our one night stay for a dance competition and our family of 4. The front desk staff were very welcoming, not over the top and totally genuine. It was nice to see that they weren't scripted like you get at a lot of hotels. The rooms were clean and so were the grounds. It was extremely quiet, which was appreciated as we were all tired. The kids didn't want to leave, they wanted to stay longer and so did we! Thank you Hidden Ridge Resort. We will be back!

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiddenRidge, General Manager at Hidden Ridge Resort, responded to this review, April 14, 2014
Thank you for your review and your kind words about the staff. We look forward to welcoming you back in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 11, 2014

This is the fourth year in a row that the BTE group has stayed at Hidden Ridge for spring break skiing and are still amazed by the great service from staff. The condo was amazing as always and our children were so happy have their own bedrooms. Also a big thank you to Brittany and Katie they always go out of their way to always make sure everything is perfect!! I will be recommending the Hidden Ridge to everyone I know as the best place to stay in Banff. See you next year.

  • Stayed April 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiddenRidge, General Manager at Hidden Ridge Resort, responded to this review, April 14, 2014
Thank you for taking the time to write us another excellent review again this year! We very much appreciate and, further, we appreciate that you make the effort to come back to visit us year after year. We will be sure to recognize Brittany and Katie for making a positive impact during your stay. Katie says " I love those guys! "
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Sudbury, Canada
Top Contributor
55 reviews 55 reviews
22 hotel reviews
Reviews in 23 cities Reviews in 23 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed April 10, 2014

We stayed 7 nights had a pleasant and quiet stay sunday to thursday. Come friday and saturday the weekend warriors showup!. The condo was well appointed and clean.The sauna - dvd rentals-free coffee at the main lodge-the wood fireplaces and bbq's are great.The problem that I see is your age limit to rent a condo is too low. You end upwith the hooligan factor come the weekend you need to increase the age so you receive an more older and repsectful crowd and promote families more. Your parking is a real barn burner- I witnessed total strangers in face to face yelling matches on where to park! No one need to drive up to any hotel and find your out of luck to park. It was utter chaos! Fine people who bring too many cars or impose a fee. I would stay here again but never on the weekend. Thanks to britanny for her help in solving noise issues.

  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiddenRidge, General Manager at Hidden Ridge Resort, responded to this review, April 14, 2014
Thank you for your review. We appreciate the candid nature in which you have described your final weekend at the resort. We apologize some of our guests made a poor impact on your stay. We do have age limits for room bookings and they are enforced when possible. We make both proactive and reactive efforts to prevent any hooliganism from occurring at the resort. It can be appreciated that it is in my, our and all of our guests' best interest. Parking is complimentary but limited. We encourage people to drive a few vehicles as possible to Banff National Park.
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Edmonton, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 9, 2014

We took our teenager daughter and friend to Banff to celebrate her 16th birthday.

The condo was beautiful with gorgeous views. All amenities were fantastic.

I appreciated that the girls cold sign out board games at the front desk. They felt safe walking around the grounds

Room Tip: I would choose a room facing the mountains - great views. Ask for a fireplace. If you are a tall o...
See more room tips
  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiddenRidge, General Manager at Hidden Ridge Resort, responded to this review, April 14, 2014
Thank you for your great review of your weekend birthday stay with the kids. We hope to welcome you back for the 17th birthday too!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hidden Ridge Resort

Address: 901 Hidden Ridge Way, Banff, Banff National Park, Alberta T1L 1H8, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites
Hotel Style:
#3 Family Hotel in Banff
#8 Business Hotel in Banff
#9 Romantic Hotel in Banff
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hidden Ridge Resort 3*
Number of rooms: 107
Official Description (provided by the hotel):
Tucked away on Tunnel Mountain, Hidden Ridge Resort is quiet and secluded with some of the most spectacular views in Banff and the Canadian Rockies. The modern condos feature wood burning fireplaces, full kitchens and patios or balconies. Take a stroll along one of the many hiking trails around Tunnel Mountain that start outside your door. The tranquil and secluded setting makes it one of Banff's best-kept secrets. Only a mile from downtown area. ... more   less 
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Also Known As:
Hidden Ridge Hotel Banff
Hidden Ridge Resort Banff
Hidden Ridge Banff

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