Hidden Ridge Resort provides nice condo style accommodation and offers units which can accommodate larger families. The check-in staff was efficient and friendly, and we had no problems with our reservation which we made on-line. Our unit was nicely furnished with good beds and bedding. The washrooms were clean and in very good condition.
The unit had a full kitchen which we used to cook dinner both nights during our stay. Here's where they could do with some upgrades. The refrigerator was good. The electric stove was acceptable, albeit was the older style with coil type elements. The plates, cutlery and cooking utensiles were OK but the frying pans needed to be replaced. The frying pans were the non-stick variety but the coating was all worn and had started to flake off. The dishwasher had seen better days and definitely needed to be replaced. In fact, the one in our unit leaked all over the floor when we tried to use it. Also, there's nothing worst than opening up an old dishwasher where the plastic components inside the dishwasher are broken, stained or worn out, like the cutlery basket.
They do not have assigned parking stalls so you're not always able to park directly in front of your unit. They do have some underground parking but it doesn't accommodate high vehicles or mini-vans with a storage tube on top.
Hidden Ridge is a bit newer and more upscale than some of the other condo style resorts in the area so it's priced accordingly in a town where accommodation is relatively expensive to to start with. There's more economical accommodation in Banff but if you need the extra room, want to cook your own meals and want a nicely built property that's off the main road, Hidden Ridge is good choice.
The resort is located on Tunnel Mountain Road, a short 5 minute drive from downtown Banff. There's a free shuttle bus that will take you downtown. For those that are more energetic, you can walk but it will be uphill on your way back.
This was the second time we have stayed at Hidden Ridge and had great visits both times. We plan on staying here again the next time we visit Banff.