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“Fantastic Stay” 5 of 5 stars
Review of Hidden Ridge Resort

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Hidden Ridge Resort
3.0 of 5 Hotel   |   901 Hidden Ridge Way, Banff, Banff National Park, Alberta T1L 1H8, Canada   |  
Hotel amenities
Ranked #3 of 33 hotels in Banff
Calgary, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
“Fantastic Stay”
5 of 5 stars Reviewed July 28, 2013

My husband and I recently stayed in the honeymoon suite (with the hot tub on the private balcony) for our anniversary and it was amazing. The staff was so friendly and helpful. The room was quite nice, great little kitchen and plenty of space to relax in. The view was beautiful and having a hot tub to soak in after a long hike was probably the smartest planning we've ever done. We'll definitely be back again the next time we can find a sitter and spring for a romantic weekend away. Until then, we'll probably be back with the kids sometime to check out the family rooms.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiddenRidge, General Manager at Hidden Ridge Resort, responded to this review, July 31, 2013
Thank you for the great review. We will look forward to welcoming you back regardless of what room type you choose!
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (207)
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English first
Prince Albert, Canada
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
Reviews in 19 cities Reviews in 19 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed July 26, 2013 via mobile

We picked the Hidden Ridge Resort based on its location, and its high rating on Trip Advisor. The location of this resort is beautiful and the grounds are well kept. We stayed in a 2 bedroom loft which had an interesting layout that we grew to enjoy. The interior was quite nice and the kitchen was well equipped. Some of things inside were worn (carpet, shower, window screens) but still functional. I spoke to the front desk about a damaged screen upon checking in. The maintenance staff was at my townhouse within 2 minutes and had it fixed. The staff at this resort is top notch. We used the pool and BBQ areas every night. The resort was also quite quiet at night considering how busy it was. I would definitely stay here again.

  • Stayed July 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiddenRidge, General Manager at Hidden Ridge Resort, responded to this review, July 31, 2013
Thank you for the review. It is worthy to note that we currently have new carpet on site to renovate 30 units and I have a capital project to replace several screens around property slated for 2014. Your review has solidified my resolve to ensure this gets done as soon as possible! Thanks again.
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Montreal, Canada
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 24, 2013

The best thing about the Hidden Ridge Resort is the hospitality of the lobby staff. Our kids loved the DVD catalog and the free freezies while we enjoyed the rustic feel of the entire place. This seems like a party place for Calgarians looking for a weekend away for bachelor parties, etc. There was quite a festive atmosphere with people BBQing at the communal BBQs and partying in their suites before heading out on the town. While I was aware of people returning to their rooms at the end of the evening, the hotel security were present to make sure that the revelers kept the noise to a minimum. I took off marks for a few minor repairs (fireplace screen, noisy fridge compressor and a few dents and scratches to the walls and furniture) that gave our suite 228 a somewhat worn appearance.

Room Tip: Ask for a room with a view. No use being out of town unless you get a view.
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  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiddenRidge, General Manager at Hidden Ridge Resort, responded to this review, July 31, 2013
Thank you for the review. The staff is always very excited to read kind words regarding their hospitality!
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Texas
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed July 23, 2013

These condos are nicely situated just outside of town, so it feels a bit rustic. I splurged and stayed in unit 207 even though I was by myself. I wanted to be on the top floor to reduce the noise. Had a great view of the mountains from the back patio. Did still have a bit of a noise issue as people have complained about, but I travel with a little fan to drown noise out, so I was set.
The kitchen has almost everything you need... Only lacked a baking sheet and paper towels.
The bedroom upstairs has two queen beds. The bathroom upstairs has a sink and toilet, no shower/tub. The hair dryer is up there, too.
No there aren't closets per se, and the master downstairs is small, but very cozy. The bed was firm, which I prefer. The furnishings are very simple, but nice.
The staff is amazingly friendly.
There is no restaurant at this site, but there is one within walking distance.
There is a grocery store just a five minute walk away. Expensive, but will get you by until you can go into town and shop at one of the big stores that the locals use. There is a wine/beer store next door. OR, there is a service where you can order your groceries online a few days ahead and they'll have them waiting in your fridge before you get there. I didn't use this service.
Conveniently, the bus stop is right near the front entrance, and you get a free bus pass if you ask for it when you check in. It takes 20 minutes to get to town. The buses run every 40 minutes and an electronic clock at the bus stops downtown tells you how long your wait is until the next one comes. Very easy to use. Some of the stops only run on the weekends (the cave and hot springs) so be watchful.
I went in June and it got dark at 11 pm at night!
We drove on the old highway 1A and saw a bear with its 2 cubs, an elk, and big horned sheep! There are also ground squirrels and chipmunks everywhere, too.
We didn't get to take the gondola ride, but I asked about the rides, and was told the gondola in Lake Louise has more grizzly bears below than the gondola in Banff, but the Banff ride lets you walk back down if you choose (because there is less danger!)
We saw Lake Louise, Lake Agnes (prettier than Lake Louise, in my opinion), and Lake Moraine (also breathtaking). Visited Johnson Canyon... An easy hike and beautiful at the end. And Takkakaw Falls... Also beautiful. Five days was not enough!
Restaurants... Banff Ave Brewing Co - had the Derky's Salad with Portobello mushroom instead of chicken. To die for. We had two teens with us and they felt comfortable here. Big tv screens with sports on them everywhere around the room.
On Tuesday nights starting at 5pm the Bear Street Tavern has $10 calzones that they can make from any pizza on their menu. Large portions. To die for! And very cheap for Banff. The accompanying salad was tasty, too. Loved sitting out on the patio. I had the Mediterranean calzone.
Banff is magical! We had 65-75 degree Fahrenheit days and 36-45 degree nights. Coming from Texas, it felt too good to be true.
It's all so much to soak in. The views are overwhelming wherever you turn.
You gotta put Banff on your bucket list!

Room Tip: Try to get upstairs, with a view of the mountains.
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  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiddenRidge, General Manager at Hidden Ridge Resort, responded to this review, July 31, 2013
Thank you for the great review. Just a quick note that we keep some extra kitchen supplies that are not in all rooms but available upon request. Cookies sheets/baking trays are among them. We can also deliver paper napkins that can double as paper towel upon request as well.
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Penetanguishene
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 21, 2013

This place was just what we needed. Travelling with 2 teens can test your patience. Hidden Ridge gave everyone their space. We staying in a two bedroom accommodations. The beds were very comfortable the covers and pillows made everything feel like home. The view from all windows and deck were amazing. You could see mountains from every angle. The "hot pool" area made me feel like I was living in a dream. Everyone was so friendly and helpful. Bus tickets to get around town were free.Bonus!

Room Tip: All the rooms that I saw were great views, I don't think you can go wrong. They all have decks t...
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiddenRidge, General Manager at Hidden Ridge Resort, responded to this review, July 22, 2013
Thank you for your review. We very much appreciate the kind words. The majority of the 107 units we have at the Hidden Ridge have three queen sized beds, which makes it perfect for families looking to stretch out a little bit. We are very happy you enjoyed your stay.
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Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 21, 2013 via mobile

We stayed from July 14-17 in a loft unit. We had 8 members in our group and there was plenty of room for everyone. The kitchen and BBQ pits allowed us to prepare our own meals so we didn't have to eat out too often. The staff was friendly and accomodating. It is on a hill overlooking the area which also means it is not in the middle of town but they do offer a free shuttle to town. We would definitely stay there again!

Stayed July 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiddenRidge, General Manager at Hidden Ridge Resort, responded to this review, July 22, 2013
Thank you for the review. The kitchen and the BBQ pits (we have three BBQ areas with four BBQs total) are a big highlight with our guests and we are very happy you enjoyed them and your stay. We look forward to welcoming you back for your next stay in Banff.
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Sydney, New South Wales, Australia
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 20, 2013

Very friendly and responsive staff. We (2 adults, 2 kids) stayed in loft accommodation, which was perfect since we had our own room and the kids had the loft. Full kitchen and cozy living area with fireplace made everything easy. Small central pool and Jacuzzi was nice to cool off/warm up in. In the Tunnel Mountain area, so five minute drive (or longish walk down) to Banff center was good to be away from major tourist area.

Room Tip: Very comfortable base when doing all the Banff activities.
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  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiddenRidge, General Manager at Hidden Ridge Resort, responded to this review, July 22, 2013
Thank you for your review and we are happy you enjoyed your stay. As most of our units have three queen sized beds, it is a popular choice for families and we are very happy you have recommended us as a great family place.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hidden Ridge Resort

Also Known As:
Hidden Ridge Hotel Banff
Hidden Ridge Hotel
Hidden Ridge Resort Banff
Hidden Ridge Banff
Address: 901 Hidden Ridge Way, Banff, Banff National Park, Alberta T1L 1H8, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites
Hotel Style:
#1 Family Hotel in Banff
#2 Romantic Hotel in Banff
#3 Business Hotel in Banff
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hidden Ridge Resort 3*
Official Description (provided by the hotel):
Tucked away on Tunnel Mountain, Hidden Ridge Resort is quiet and secluded with some of the most spectacular views in Banff and the Canadian Rockies. The modern condos feature wood burning fireplaces, full kitchens and patios or balconies. Take a stroll along one of the many hiking trails around Tunnel Mountain that start outside your door. The tranquil and secluded setting makes it one of Banff's best-kept secrets. Only a mile from downtown area. ... more   less 
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