We stayed at his resort in May 2012.
We arrived on time for check in and our room was not ready. They kindly upgraded our room to one that was ready. The cabins are rustic and pleasant, the setting lovely.
Squirrels and Chipmunks abound. The outdoor hot tub was fantastic as the view of the Rockies is majestic. We enjoyed our stay.

We traveled here for our winter vacation this year Feb. 15-22nd. Rented one of the games rooms as we have many friends and family rotating in and out during our weeks saty and figured the extra space would be put to good use. We were right. The rooms are not the cheapest you will find in town, and us being here on a holiday we paid a little more then we'd have preferred, but at the end of the day you get what you pay for and we felt like we got just about that much from the resort.

This resort is just u[ the hill from Banff, a 5 min drive or a 10 min walk down, (30 min walk up or take the bus, LOL) We found the grounds busy upon initial arrival as it was the Family day holiday weekend. Though busy the staff were more then attentive to serve us and aid us in any way they could. Front of house staff greeted kindly and answered all questions and informed us that if we were skiing the lift tickets were 10$ cheaper there then @ the hill. We found our chalet and got parked. (If here in a busy season and able to bring a vehicle less then 6' tall so you can park below. Our big trucks didn't fit) Once parked we unloaded our first load of equipment and made our way into the chalet passed the 1 of 3 supplied BBQ areas. (AWESOME!) Once opened we found the chalte to be quite spacious, the kitchen is not meant for more then 1 person to do the cooking, but fully stocked with more then ample utensils and equipment to live for the week. The lowest floor had a bubble hockey table, a large tv and a hide-a-bed (this is the only negative, but I will get to it later) The middle floor had 2 - queen size bedrooms and a washroom. The main floor had the kitchen, a living room, complete with a real wood burning fireplace (with an additional hide-a-bed) and stars leading to the 4th floor loft with it's own washroom as well. This would do us just fine. Made a dinner, started a fire and enjoyed the remainder of the night.

During our stay there were obviously a few "parties" going on but these chalets are quite quiet and no noise inside was heard, we even got a little on the loud side a few nights playing games and there were no issues.

On day 2 we found out our dishwasher did not work, after a call to the front of house they attempted to fix it while we were gone during the day, they were unable to fix it, so they replaced the entire unit instead. This was awesome, and created no issues for any of us nor our stay, thumbs up!

The rooms are cleaned every 3 days, with bed's being made daily. I understand if you'd like a more thorough cleaning in between days a call is all it takes. Rooms were kept up and we were kept quite happy. Also keep in mind if your run low on fire wood a call to the front desk will get you an additional arm load.

The hot tub/pool and sauna here are in an amazing spot. Great view, generally a fair bit of room (there is a rush hour post ski hills closing). They were used nightly and quite valuable to our stay.

The only "negatives" or more accurately put "things to work on" I would have for this resort during our weeks stay would be
1) Hide-a-bed couches are not very comfortable as a couch and horribly uncomfortable to sleep on, had to remove mattresses and sleep on the floor, could use new.
2) Thought it would be interesting if there were to be a large "community" firepit somewhere on the grounds to have a fire and a drink outside, possibly with other guests and enjoy the out doors.
3) Parking on "streets" in the resort can get a little tight, would be nice if those with smaller vehicles were encouraged to park below in the spaces allotted.

Other then that, which is VERY minor, we found this resort to be a fantastic place to stay and a must-stay if going with a larger group of people. We shall be back without a doubt.

Just returned from a wonderful week at Hidden Ridge. We rented a one bed with loft for a family of four which was very spacious (three double beds, two bathrooms), well appointed, rustic but comfortable. Loved the log burning fire and the view of the woods from the front door (regular sightings of mule dear from the doorstep).

Resort is about 1km from town and better for it as your really feel you are in the wilderness; hotel offers free bus tickets to downtown (service every 40 mins), so no issues there.

We were there over a public holiday weekend, so resorts was very busy but no real issues; yes, outdoor parking can be tricky, but we always found ample parking in the underground heated garage.

Hot tubs were always busy, but well worth a visit. No real noise problems in spite of the many groups of teenage guests; horns of passing trains were the only disturbances at night, but to be honest. this just adds to the atomosphere).

Staff friendly and helpful, Banff has plenty going on in the evenings and the skiing was spectacular in Sunshine and particularly Lake Louise. Recommend taking the Bow Valley parkway to Lale Louise rather than Highway 1 as scenery is worth the slower pace.

Highly recommended and would definitely go back.

I stayed at Hidden Ridge for 4 nights in Jan 2013 with my husband and 17 year old daughter in a 2 bedroom loft room. My daughter was happy to take over the loft room with it's two double beds and own bathroom. The bedroom downstairs was small but comfortable. We had a lovely view from our balcony of the trees with mountains in the background. Each evening we had Elk walking past our balcony often lying down or just standing while we watched and photographed them.
The fireplace makes the room very cozy. Firewood is freely available to collect yourselves or if you call reception they would bring some to you.
When I made the booking I ordered some breakfast item's and ingredients for "smores" to be available in the room. This was a good idea as, not having a car, it was not very convenient to go out for breakfast.
We used the Roam bus to travel to and from town. It is free to guests and passes every 20 minutes so it was very convenient. There are two routes but is is easy to connect routes so that you can access the Gondola & spa's and Banff Springs Hotel. We did not feel the need for a car.
Some night we did not feel like going out. There is a booklet in the room which list dozens of restaurants and their menu's (including a bottle shop). You simply rang the service ordered whatever you want and they collect it and bring it to your door. All for about a $5 fee plus about $2 for every additional stop. Great service and great value.
The staff on reception could not have been more accommodating, especially the young girl from Perth (sorry can't remember her name).
Hidden Ridge is out of town so it may not suite everyone but we loved it for it's peace and solitude.
I would highly recommend it and would happily stay there again.