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“Wonderful Place” 5 of 5 stars
Review of Hidden Ridge Resort

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Hidden Ridge Resort
3.0 of 5 Hotel   |   901 Hidden Ridge Way, Banff, Banff National Park, Alberta T1L 1H8, Canada   |  
Hotel amenities
Ranked #4 of 31 Hotels in Banff
London, United Kingdom
Top Contributor
51 reviews 51 reviews
39 hotel reviews
Reviews in 35 cities Reviews in 35 cities
18 helpful votes 18 helpful votes
“Wonderful Place”
5 of 5 stars Reviewed February 23, 2013

Just returned from a wonderful week at Hidden Ridge. We rented a one bed with loft for a family of four which was very spacious (three double beds, two bathrooms), well appointed, rustic but comfortable. Loved the log burning fire and the view of the woods from the front door (regular sightings of mule dear from the doorstep).

Resort is about 1km from town and better for it as your really feel you are in the wilderness; hotel offers free bus tickets to downtown (service every 40 mins), so no issues there.

We were there over a public holiday weekend, so resorts was very busy but no real issues; yes, outdoor parking can be tricky, but we always found ample parking in the underground heated garage.

Hot tubs were always busy, but well worth a visit. No real noise problems in spite of the many groups of teenage guests; horns of passing trains were the only disturbances at night, but to be honest. this just adds to the atomosphere).

Staff friendly and helpful, Banff has plenty going on in the evenings and the skiing was spectacular in Sunshine and particularly Lake Louise. Recommend taking the Bow Valley parkway to Lale Louise rather than Highway 1 as scenery is worth the slower pace.

Highly recommended and would definitely go back.

Room Tip: We were in 217 and would recommend for a family of four
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  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,228 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (276)
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English first
Sydney
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 21, 2013

I stayed at Hidden Ridge for 4 nights in Jan 2013 with my husband and 17 year old daughter in a 2 bedroom loft room. My daughter was happy to take over the loft room with it's two double beds and own bathroom. The bedroom downstairs was small but comfortable. We had a lovely view from our balcony of the trees with mountains in the background. Each evening we had Elk walking past our balcony often lying down or just standing while we watched and photographed them.
The fireplace makes the room very cozy. Firewood is freely available to collect yourselves or if you call reception they would bring some to you.
When I made the booking I ordered some breakfast item's and ingredients for "smores" to be available in the room. This was a good idea as, not having a car, it was not very convenient to go out for breakfast.
We used the Roam bus to travel to and from town. It is free to guests and passes every 20 minutes so it was very convenient. There are two routes but is is easy to connect routes so that you can access the Gondola & spa's and Banff Springs Hotel. We did not feel the need for a car.
Some night we did not feel like going out. There is a booklet in the room which list dozens of restaurants and their menu's (including a bottle shop). You simply rang the service ordered whatever you want and they collect it and bring it to your door. All for about a $5 fee plus about $2 for every additional stop. Great service and great value.
The staff on reception could not have been more accommodating, especially the young girl from Perth (sorry can't remember her name).
Hidden Ridge is out of town so it may not suite everyone but we loved it for it's peace and solitude.
I would highly recommend it and would happily stay there again.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiddenRidge, General Manager at Hidden Ridge Resort, responded to this review, February 22, 2013
Thank you for the excellent and comprehensive review. We certainly appreciate having the To Go magazine in our rooms for those who don't feel like cooking. It is great to offer access to several great restaurants for those who want to stay in and would prefer not to use the kitchen amenities. It is also a good resource for those going into town, as they have the chance to preview menus from the comfort of their rooms. We also have other menus at the front desk for our Best of Banff restaurants as well. The coupon booklet we provide at arrival includes coupons from several local restaurants. Certainly Banff is a place that you should never go hungry! We've been sure to recognize Laraine, our front desk agent from Perth of your kind words.
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Calgary, Alberta, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 21, 2013

Beautiful Resort. We got a great deal in the off season, and enjoyed an evening of relaxing by the fire and enjoying the view from the great pool. The rooms were clean, and they provided almost everything you could need for cooking/food. We left items there after we left and the staff was excellent at assisting us to get it returned. Would recommend!

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiddenRidge, General Manager at Hidden Ridge Resort, responded to this review, February 22, 2013
Thank you for the great review! We remember you and your group well. I showed Laraine the picture you left. She passes on her kind words. "The picture was beautiful and I'm really glad you enjoyed your stay here. It was really lovely to get to know you!" We hope to welcome you back soon. I'll try to force Laraine to stay forever!
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Perth
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 19, 2013

We would just like to say a huge Thank you to all the staff at The Hidden Ridge for going out of their of way with making us feel so special during the week of our winter wedding in Banff. We had a few guests fly over from Australia....and they were just blown away by the magic and beauty that The Hidden Ridge holds with the quiet atmosphere and breathtaking views of the mountains and Banff. We have stayed at The Hidden Ridge in 2007....and when we picked Banff as our wedding location, we wanted to be able to share accomodation this with our family and friends. The night after our wedding we booked a private jacuzzi suite.....and arrived to the room with all the little extra touches that just made our first night as husband and wife even more special. We plan on making a trip over next year to relive the magic. Thank you again for all your help and friendly staff.......xx see you again soon

Room Tip: Highly recommend the private jacuzzi suites for those special getaway moments.....and also for the c...
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  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 14, 2013

Was here for a girls weekend and our room was incredible. We were located very close to the hot pools which we used several times a day. Great views excellent location! Access to the Roam bus extremely handy for getting into town. Kitchen offered a nice alternative to eating out every meal. Will definitely stay again and would highly recommed it to friends and family.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiddenRidge, General Manager at Hidden Ridge Resort, responded to this review, February 22, 2013
Thank you for the review. We're happy that you enjoyed your midweek getaway! We would be happy to welcome you back in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Contributor
20 reviews 20 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed February 13, 2013

Stayed the weekend of Feb 9-11. My wife and I stayed in a premier suite with a hot tub right on our deck. The view was incredible while sitting in the tub. The room is just right for 2, full kitchen if you want to use it. Room was clean, maids left towell art, bath robes to use and a nice fireplace. A bottle of wine was delivered to our room 10mins after we checked in with a card wishing us a great weekend. We had a great romantic weekend and will be returning again.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 12, 2013

Pkay, I'll be short and to the point.
We stayed at Hidden Ridge in the beginning of February 2013.

The pro's: Great location, beautiful scenery, awesome hot tub, and comfy beds. We stayed in a condo with a games room, it was very nice. Clean, spacious, and fit 7 of us comfortably. The free bbq propane was great too. Wood burning fireplace with lots of wood available.

The con's: Our fridge BARELY kept things cold, we had to call for repair and even then it hardly improved. The hot tub became extremely crowded at night, standing room only. The toilet needed to be bolted down to the floor, as it wobbled every time you sat down (and I'm not a large person). Parking was very tight.


Overall we had a really good stay, fridge issues aside.

  • Stayed February 2013, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hidden Ridge Resort

Address: 901 Hidden Ridge Way, Banff, Banff National Park, Alberta T1L 1H8, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites
Hotel Style:
#3 Family Hotel in Banff
#5 Business Hotel in Banff
#9 Romantic Hotel in Banff
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hidden Ridge Resort 3*
Number of rooms: 107
Official Description (provided by the hotel):
Tucked away on Tunnel Mountain, Hidden Ridge Resort is quiet and secluded with some of the most spectacular views in Banff and the Canadian Rockies. The modern condos feature wood burning fireplaces, full kitchens and patios or balconies. Take a stroll along one of the many hiking trails around Tunnel Mountain that start outside your door. The tranquil and secluded setting makes it one of Banff's best-kept secrets. Only a mile from downtown area. ... more   less 
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Also Known As:
Hidden Ridge Hotel Banff
Hidden Ridge Resort Banff
Hidden Ridge Banff

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