My wife and I just spent four nights here (feb1-4/2013)
Nice little get away , we'll equipped kitchens , great wood burning fireplaces and a great view from a King suite with the hot tub on the balcony . We wanted a quiet place to kick back and enjoy each other and do a little dining and clubbing in banff . We took in the spa at the Fairmont hotel , that was a great experience . The staff at hidden ridge were accommodating and didn't bother us at all . The places were clean , but looking a little worn . Thanks to the staff , we enjoyed ourselves .

We spent 3 nights with our kids and grandkids over Christmas. We rented the 1 deluxe bedroom with loft.We had enough space for all of us ( 5 adults & 2 little kids); however the sofa bed was extremely uncomfortable.The location is excellent with a bus stop at your door step to get you to the centre of Banff and the resort provides a free pass for all the guests for the lenght of your stay. The heated underground garage was very much appreciated. The hot pools are excellent with the best view of the rockies. The service was excellent. We highly recommend this resort however we have to mention that we had an issue with the fireplace. This type of unit is located above another unit and the firplaces are connected which caused us to be smoked in as soon as the people beneat us started their fireplace. The fireplace trap didn't close properly. We were then offered 2 suggestions: either to constantly use the fireplace or to block it completely. We chose to block it. When we checked out we mentioned our disappointment about the fireplace and we were told that they know about the problem which happens when the temperature is very cold. They should try to solve the problem or advise people once they check in to avoid having to open the windows at -25 degrees to get rid of the smoke and the smell.

I spent 3 nights at Hidden Ridge with my daughter on a ski trip. Our suite was a one bedroom condo that consisted of a living area with fireplace open to a small kitchen. There were two queen beds in the bedroom.
I had high expectations of Hidden Ridge considering the reviews on trip advisor. Many aspects of Hidden Ridge met or exceeded my hopes while other aspects fell short.

The things that met or exceeded my expectations were:
The location was quiet and away from the hustle and bustle of Banff.
The resort was well managed and staff were helpful and friendly.
There are many extras such as the BBQs and fireplace that made things more enjoyable.
We had a deer on our doorstep every morning.
The hot tub is large, hot and had and excellent view.
Value for money.

Things that fell short:
The carpet was worn and looked tattered.
The bed was uncomfortable.
Our room was next to the parking garage and every time the door opened/closed it was noisy.
Our room was at the far end of the resort so it was a long cold walk back from the hot tub.

I suspect we will stay at Hidden Ridge again when we are in Banff.

Whilst there are many good holiday condos in the Banff area, the staff at Hidden Ridge make this property outstanding. Nothing is too much trouble for them.
The rooms are comfortable and the huge hot tub is a plus.
I will be back again!