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“Mountain retreat” 5 of 5 stars
Review of Hidden Ridge Resort

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Hidden Ridge Resort
3.0 of 5 Hotel   |   901 Hidden Ridge Way, Banff, Banff National Park, Alberta T1L 1H8, Canada   |  
Hotel amenities
Ranked #5 of 33 hotels in Banff
Toronto, Canada
Top Contributor
79 reviews 79 reviews
20 hotel reviews
Reviews in 30 cities Reviews in 30 cities
59 helpful votes 59 helpful votes
“Mountain retreat”
5 of 5 stars Reviewed January 16, 2013 via mobile

We've stayed here a few times over the years and have always had a great time. It's perfect for a romantic holiday for two or a vacation with kids. The main feature is the fabulous pool and hot tub with a million dollar view. You won't want to leave!

It's a bit out of the main town, but there's a handy shuttle or you can walk a path (about 30 min) like we did.

Condos are lovely and clean. Staff friendly. Having a fully equipped kitchen is awesome. Has a lodge feel instead of a hotel atmosphere, which makes this place so special and unique from other accommodation in the Banff area.

If you don't want to travel too far from the lodge, there's a charming cozy Italian restaurant called Cilantro in what resembles a small house up the road (part of Buffalo Mountain Lodge) that has a charming patio. Reservations are suggested as it gets busy.

A laundromat and small liquor store nearby too.

Expensive during peak times but worth every penny.

  • Stayed May 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,112 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (242)
Date | Rating
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English first
Calgary, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 13, 2013

Booked the room through Travelocity taking advantage of a sale price for a Saturday night. Room (two queens and pull-out) had all we needed. Firewood/kindling was supplied and underground parking was a nice change. Didn't take advantage of the hot pool as it was just too popular .. next time perhaps. Front desk has a video library which we did take advantage of.

Resort provided passes for local transit which proved the ideal way to go downtown for actvities. Bus stop is right on the property edge and operates every 40 minutes.

I would definitely go back.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Alberta, Canada
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 9, 2013

My boyfriend and I went while we were going through some hard times in our relationship, and getting away and being in such an excellent hotel was just what we needed. It was exceptional. The location of the hotel was perfect-it wasn't located right in the main part of town which I love, but it wasn't so far away that we had to drive everywhere. Our room was cozy, romantic, comfortable. We were able to cook breakfast in our room which i think is a plus of any hotel. The staff was super friendly and helpful-especially when it came to working the fireplace. The only negitive thing I could say is there is a lack of parking. They have underground parkades but it's nice being able to park right outside your door, especially when first arriving or leaving and having to carry suitcases.
Otherwise, I have nothing but positive things to say about this hotel, and we will definitely be back.

  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruislip, England, United Kingdom
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
Reviews in 18 cities Reviews in 18 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed January 5, 2013

You can't get better accommodation than The Hidden Ridge in Banff. The outdoor Jacuzzi is the perfect end to a hard days skiing swiftly followed by a dry off in the sauna. The mountain setting is serenely majestic with the added bonus of wild elk roaming right by your doorstep. We were impressed by the lobby staff who were extremely helpful in their endeavours to get us a hire car (Anthony from Oz especially) or extra towels or bus passes. The kitchen facilities in our condo were very good as were the bathrooms and our only small gripe is that the property would have benefitted from an extra sofa so that we could all have sat down after dinner to watch tv rather than 3 on the sofa 1 on an armchair and 1 on a kitchen chair. We highly recommend this wonderful Resort.

Room Tip: Ask for a room near the outdoor jacuzzi because when that wind blows on your wet skin it seems like...
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westchester County, NY
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed December 31, 2012

We booked the dlx/1bdrm w/loft at the Hidden Ridge Resort for 6 nights during the Xmas holidays for our family of 2 adults and 2 kids ages 11 & 16. I have nothing but positive things to say about this wonderful property. The best was an offer they emailed prior to our stay to rent a Xmas tree for $150. We were able to decorate it with ornaments that were packed neatly into boxes. It made our condo room look even more magical for the holidays. We purchased daily tickets to the ski slopes since the resort had a discount. The hot pools were so relaxing after a long day of skiing. It was very quiet during our stay, although it looked as though the property was full. It was a heavenly stay! Thank you!

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 30, 2012

We've been going to this resort since before their renovations and we will not be staying anywhere else! With remarkable views from every angle, we always enjoy the hot pools that sit on top of tunnel mountain. The rooms are well taken care of and the beds are incredibly comfortable. Wethere we are going to ski or just relax, Hidden Ridge always meets and exceeds our needs. We are never disappointed with the Hidden Ridge, as their staff are consistently providing IDEAL customer service at any time of year. We are already looking forward to coming back! THANK YOU!!

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherwood Park, Alberta, Canada
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 26, 2012

Our stay at Hidden Ridge was nothing but exceptional, from the friendly people at the front desk to the beautiful room, and all the amenities they had. I would highly recommend Hidden Ridge to anyone looking for a place to stay in Banff.

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hidden Ridge Resort

Address: 901 Hidden Ridge Way, Banff, Banff National Park, Alberta T1L 1H8, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites
Hotel Style:
#4 Family Hotel in Banff
#6 Business Hotel in Banff
#8 Romantic Hotel in Banff
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hidden Ridge Resort 3*
Official Description (provided by the hotel):
Tucked away on Tunnel Mountain, Hidden Ridge Resort is quiet and secluded with some of the most spectacular views in Banff and the Canadian Rockies. The modern condos feature wood burning fireplaces, full kitchens and patios or balconies. Take a stroll along one of the many hiking trails around Tunnel Mountain that start outside your door. The tranquil and secluded setting makes it one of Banff's best-kept secrets. Only a mile from downtown area. ... more   less 
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Also Known As:
Hidden Ridge Hotel Banff
Hidden Ridge Resort Banff
Hidden Ridge Banff

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