I found it was quite small, and quite high in price. Rooms are average and dated. Free firewood and sauna, pool. Good experience but not my favourite. Would recommend it if you wanted to spend 300$ a night for 4 adults.

Service and amenities are great but if you're only looking for a 1 BR unit, expect to stay in an older ground level unit (no view) without great sound proofing. The larger units looked newer/updated and much nicer.

My wife, daughter (6 yrs old) and I stayed Nov 15 for 5 nights and had a wonderful stay. In addition to a spacious 3 level 4 Queen bedded over 3 bedroom unit, the staff were extremely accommodating and nice to experience a resort that was self catering essentially with nicely equipped kitchen and washer/dryer - particularly handy for the ski clothing after long day at Lake Louise slopes.

Added touches that many resorts nickel and dime for - wireless internet, DVD library (huge selection of all categories at front desk), 24/7 coffee/hot chocolate in lobby, firewood for fireplace, newspaper, etc were generously provided free of charge and clearly got the sense the property was more about guest satisfaction then frustratingly charging for these incidental items.

The location while some descriptions had it out of the way, in reality it is a nice 3 min drive and had no problem finding free parking in Banff - if not for snowy conditions would have been a nice walk....really not a big deal at all and nice wooded mountain surroundings, well, who can complain?

Overall the resort was absolutely perfect and very friendly and accommodating staff with late check out and every other small request along the way. Only suggestion might be to have couple more kitchen sponges/paper towels for kitchen and perhaps single use laundry detergent in the units that have washer and dryer. Oh, and perhaps a few more kids books available for loan in lobby...as I learned when we got there the Banff library would not even issue temporary loan or card to non residents which was a little frustrating as families can only carry so many books on long trip and not wanting 6 yr old glued to too much tv/dvd/video games over a 5 nt stay.

It was nice to pick up food and basic groceries to have so we did not have to drag ourselves out after returning from long day of sking and with great fireplace to enjoy...one word of traveler advice - nothing to do with hotel, but found the price of groceries/wines etc at the local supermarket in Banff about 20% higher on exact same items then same brand store in Canmore (on way into Banff) - might recommend worth stopping there if approaching from Calgary to Banff. Premium for being located in National Park perhaps?!

Other than that...again, very well equipped, clean and very comfortable. Highly recommend....and definitely will return!

This is a place i would and i will return too,the Hidden Ridge Resort is located a nice distance from the town of Banff so that you can have peace and quite and you are only minutes from all places of interest.The employees were of a great help and carried out their jobs with pride,we got a three story apartment and have to say it was clean and tidy and to a high standard,it was spotless.We also enjoyed the log fire later that night after we come out off the hot pools,this resort has in deed put a lot of effort into making quests welcome.The Hidden Resort is also a great place for young families and pets, the next time we visit the resort we will make use of the bus service that has a very good time table into and back from the town of Banff.
Try this place out,its excellent