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Hidden Ridge Resort: Traveler Reviews

3.0 of 5
901 Hidden Ridge Way, Banff, Banff National Park, Alberta T1L 1H8, Canada
Hotel amenities
Hidden Ridge Resort
Ranked #2 of 33 hotels in Banff
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784 reviews from our community

Traveler rating
    433
    219
    80
    35
    17
See reviews for
Families
284
 
Couples
284
 
Solo
5
 
Business
9
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
17 helpful votes 17 helpful votes
“Awesome”
5 of 5 stars Reviewed November 21, 2012

This is the best place to stay in Banff, for sure. I booked based on the reviews and was not disappointed! It's a hidden gem. I've been to Banff many times and this was by far the best.

My favourite part was the outdoor hot pools with view of the mountain valley and the town of Banff. Breathtaking. They were never too busy and you can alternate between hot and warm allowing you to stay a long while.

It's not right downtown, but I preferred that. There's a free bus to take you into town, you can walk, or it's a short drive.

We had an upper unit loft style condo. Large and has everything, kitchen, two bathrooms (1 + 1/2), balcony, wood fireplace and 3 queen beds. We stayed as a couple, but if you could easily have two more couples in there. Full kitchen was great as it saves money and time. Great if you're doing a lot of driving, you can prepare food to take with you so you don't have to eat fast food or stop. Take advantage of the communal BBQ's too.

Also enjoyed the wood fireplace, although, the wood was wet and it was near impossible to get a good fire going.

The only complaint I have is that our unit smelled like smoke (from the fireplace not tobacco). We assumed it was from the unit below as when it was occupied we smelled it, and didn't when it wasn't. All my clothes smelled like smoke. You get over it pretty quick though, once you start enjoying this place and it's beautiful surroundings!

Oh, and there was an Aussie lad working the front desk and he was quite rude. We just ignored him.

Great hotel/resort. Would highly recommend and would definitely stay again.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Shaunaynay about Hidden Ridge Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
17 helpful votes 17 helpful votes
“Magnificent view from hot tub”
4 of 5 stars Reviewed November 21, 2012

My husband, 9 year old daughter and I stayed here for about 4 nights in July 2012. The accomodation was okay. Very nice kitchen area fully stocked with pots, pans, cutlery, etc. The "living room" was not great. Uncomfortable couch made it hard to relax and watch tv. Also, the smell of the wood fireplace took a bit getting used to. The positives: a magnificent view of the Rockies from the very nice funky shaped hot tub and pool area. Free DVDs from the front desk. Helpful staff. Grills to cook outside. Some wild singles showed up towards the end of our visit. I would have hated to be stuck next to them. Maybe ask to make sure no bachelor or bachelorette parties will be there.

Room Tip: We stayed on bottom floor. Maybe top floor is sunnier. Don't really know.
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  • Stayed July 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask Murrantravels about Hidden Ridge Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aberdeen, United Kingdom
Top Contributor
52 reviews 52 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
27 helpful votes 27 helpful votes
“Private hot tub with a view of the mountains - amazing!”
5 of 5 stars Reviewed November 20, 2012

Stayed for only one night in the king suite with private hot tub - booked it as a surprise for my boyfriend and he loved it! It was amazing. Really great. We could cook in, a luxury when you are travelling through hotels, we could relax as long as we wanted in the hot tub without disturbance. We had a beautiful bed. We had a beautiful big wondow which we thought in the evening would be a pain because there were no blinds for it, but in the morning realised it was there to give you a spectacular view of the Rockies as soon as you opened your eyes. The staff were very courteous and helpful and friendly. They had board games and dvds we could borrow from front desk adn on check out i discovered that they had complimentary tickets for a band playing in the local bar Wild Bills. Very very nice stay. Worth every penny!

Room Tip: If you can afford the King Suite with hot tub, go for it. Well worth the money
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 4 more reviews by Rustylou63 for Banff
Ask Rustylou63 about Hidden Ridge Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Very nice place to get away.”
5 of 5 stars Reviewed November 15, 2012

Hidden Ridge is a very nice place to stay and relax in the Rockies. Staff and housekeeping are very pleasant and helpful. The room that we stayed in has a very nice wood burning fireplace, a nice kitchenette size and a nice outdoor hot tub out on the balcony with a nice snow covered Mountain view and wildlife. They also have nice steamy warm hotpools to sit in the cold weather. This is a nice place to get away for a weekend for couples and families.

Stayed November 2012
Was this review helpful? Yes 2
Ask Neil K about Hidden Ridge Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmundston, NB
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
“Wonderful Service”
5 of 5 stars Reviewed November 12, 2012

We stayed there for 3 days. When the check-in they took the time to explain all we had to know about the resort and Banff in general. We had a cosy basement unit, it was not 5 star hotel but a nice ''Chalet'' for 2. Very calm. We had a fridge, oven and dishwasher in our unit. So we where able to make our own food. The unit as also a fire place and the hotel give us firewood and fire kit to start the fire. The Hot pool is wonderful with a nice view. The employes are ready to help us at any time during our stay. We like that they have free movie rental. The only think that we do not like is the parking. You have to take a place anywhere. No parking assigned. So if you don't have a parking near your room, you have to park in the underground parking. - it's not that bad but it's sad that each unit do not have at least one parking for it.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 4 more reviews by Karen D for Banff
Ask Karen D about Hidden Ridge Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hidden Ridge Resort

Also Known As:
Hidden Ridge Hotel Banff
Hidden Ridge Hotel
Hidden Ridge Resort Banff
Hidden Ridge Banff
Address: 901 Hidden Ridge Way, Banff, Banff National Park, Alberta T1L 1H8, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Free High-Speed Internet Free Parking Kitchenette Pets Allowed Shuttle Bus service Suites
Hotel Style:
#2 Romantic Hotels in Banff
#3 Family Hotels in Banff
#6 Business Hotels in Banff
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Tucked away on Tunnel Mountain, Hidden Ridge Resort is quiet and secluded with some of the most spectacular views in Banff and the Canadian Rockies. The modern condos feature wood burning fireplaces, full kitchens and patios or balconies. Take a stroll along one of the many hiking trails around Tunnel Mountain that start outside your door. The tranquil and secluded setting makes it one of Banff's best-kept secrets. Only a mile from downtown area. ... more   less 
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Hidden Ridge Resort
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