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“Magnificent view from hot tub” 4 of 5 stars
Review of Hidden Ridge Resort

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Hidden Ridge Resort
3.0 of 5 Hotel   |   901 Hidden Ridge Way, Banff, Banff National Park, Alberta T1L 1H8, Canada   |  
Hotel amenities
Ranked #4 of 31 Hotels in Banff
New Jersey
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
Reviews in 19 cities Reviews in 19 cities
21 helpful votes 21 helpful votes
“Magnificent view from hot tub”
4 of 5 stars Reviewed November 21, 2012

My husband, 9 year old daughter and I stayed here for about 4 nights in July 2012. The accomodation was okay. Very nice kitchen area fully stocked with pots, pans, cutlery, etc. The "living room" was not great. Uncomfortable couch made it hard to relax and watch tv. Also, the smell of the wood fireplace took a bit getting used to. The positives: a magnificent view of the Rockies from the very nice funky shaped hot tub and pool area. Free DVDs from the front desk. Helpful staff. Grills to cook outside. Some wild singles showed up towards the end of our visit. I would have hated to be stuck next to them. Maybe ask to make sure no bachelor or bachelorette parties will be there.

Room Tip: We stayed on bottom floor. Maybe top floor is sunnier. Don't really know.
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  • Stayed July 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,267 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (282)
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English first
Aberdeen, United Kingdom
Top Contributor
84 reviews 84 reviews
21 hotel reviews
Reviews in 36 cities Reviews in 36 cities
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed November 20, 2012

Stayed for only one night in the king suite with private hot tub - booked it as a surprise for my boyfriend and he loved it! It was amazing. Really great. We could cook in, a luxury when you are travelling through hotels, we could relax as long as we wanted in the hot tub without disturbance. We had a beautiful bed. We had a beautiful big wondow which we thought in the evening would be a pain because there were no blinds for it, but in the morning realised it was there to give you a spectacular view of the Rockies as soon as you opened your eyes. The staff were very courteous and helpful and friendly. They had board games and dvds we could borrow from front desk adn on check out i discovered that they had complimentary tickets for a band playing in the local bar Wild Bills. Very very nice stay. Worth every penny!

Room Tip: If you can afford the King Suite with hot tub, go for it. Well worth the money
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 15, 2012

Hidden Ridge is a very nice place to stay and relax in the Rockies. Staff and housekeeping are very pleasant and helpful. The room that we stayed in has a very nice wood burning fireplace, a nice kitchenette size and a nice outdoor hot tub out on the balcony with a nice snow covered Mountain view and wildlife. They also have nice steamy warm hotpools to sit in the cold weather. This is a nice place to get away for a weekend for couples and families.

Stayed November 2012
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmundston, NB
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 12, 2012

We stayed there for 3 days. When the check-in they took the time to explain all we had to know about the resort and Banff in general. We had a cosy basement unit, it was not 5 star hotel but a nice ''Chalet'' for 2. Very calm. We had a fridge, oven and dishwasher in our unit. So we where able to make our own food. The unit as also a fire place and the hotel give us firewood and fire kit to start the fire. The Hot pool is wonderful with a nice view. The employes are ready to help us at any time during our stay. We like that they have free movie rental. The only think that we do not like is the parking. You have to take a place anywhere. No parking assigned. So if you don't have a parking near your room, you have to park in the underground parking. - it's not that bad but it's sad that each unit do not have at least one parking for it.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Contributor
20 reviews 20 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed November 11, 2012

We stayed at the Hidden Ridge Resort and booked the king suite with the private outdoor hot tub and all I can say is WOW! I booked this as a get away for my husband and I for his 40th birthday and although it was pricy it was well worth every penny. The condo itself and the outdoor balcony space was extremely clean and well taken care of. There is a free shuttle that runs every 30 min to and from the hotel to Banff city centre which was very convenient. We stayed here in mid September and it was pretty warm outside and when we arrived we found that the air conditioning didn't work; we notified the front desk and within 10 min maintenance was there to fix it. The condo itself has two flat screen tv's, a kitchenette (the table was set for us), two bathrooms, a wood burning fireplace which we didn't use as it was too hot, and an amazing outdoor space where the hot hub is overlooking the mountains. The balcony has two nice chairs as well to enjoy the views. My favourite part was very early in the morning sitting in the hot tub enjoying our coffee overlooking the mountains taking in that cool mountain air. It was amazing and a memory I will cherish for a very long time. We stayed in room 504 which is the closest suite to the outdoor hot tub/pool facilities for the other guests staying at the resort. Although our space was private I would recommend asking for one of the other private outdoor jacuzzi suites as they would probably be less noisy from the other guests using the general pool facility. I would highly recommend staying here as I know we are are eager to return ourselves.

Room Tip: For the king private hot tub suites I would recommend the ones further away from the general pool fa...
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canmore, Alberta, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 7, 2012

I am a mother of two small children and rarely get the time away I need. My friend and I were looking for a one night escape but wanted something affordable but with all the modern amenities. We were so blown away from what Hidden Ridge Resort in Banff, Alberta had to offer. It was spacious and clean and they even remembered the little details by having the kitchen table set up for us for any meal we may have made. Our unit was lovely, complete with a balcony (with stunning mountain views), a wood burning fireplace (complimentary wood) and it even had a dishwasher... what Mom want's to do dishes while relaxing? They have two amazing hot pools complete with even more amazing scenery which were very much appreciated after a night on the town. The staff were friendly and accomodating and I love that they give you complimentary bus tickets to get you downtownso you don't have to pay for a taxi. It was an amazingly fun night and as I feel asleep in their super cozy queen bed I said " Were coming here again next week"!!!!

Room Tip: Ask to be close to the main lodge so your close to the pools
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  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiddenRidge, General Manager at Hidden Ridge Resort, responded to this review, November 9, 2012
Thank you for your great review! We are happy that you found the relaxation you were looking for while you were with u and, as noted, we'll hope to see you next week!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Halkirk, Alberta, Canada
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed November 6, 2012

Our family has stayed at Hidden Ridge twice now and had a fantastic experience each time. The wood fireplaces with free firewood provide a cozy atmosphere that goes great with the amazing views. The staff has always been wonderful and very accomodating to the kids going to the lobby repeatedly for hot chocolate. The prices are unbeatable for all you get and the stocked kitchens are great for cooking a few meals rather than eating out always. The beds are very comfy. We can't wait to go back!!

  • Stayed December 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hidden Ridge Resort

Address: 901 Hidden Ridge Way, Banff, Banff National Park, Alberta T1L 1H8, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites
Hotel Style:
#3 Family Hotel in Banff
#5 Business Hotel in Banff
#9 Romantic Hotel in Banff
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hidden Ridge Resort 3*
Number of rooms: 107
Official Description (provided by the hotel):
Tucked away on Tunnel Mountain, Hidden Ridge Resort is quiet and secluded with some of the most spectacular views in Banff and the Canadian Rockies. The modern condos feature wood burning fireplaces, full kitchens and patios or balconies. Take a stroll along one of the many hiking trails around Tunnel Mountain that start outside your door. The tranquil and secluded setting makes it one of Banff's best-kept secrets. Only a mile from downtown area. ... more   less 
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Also Known As:
Hidden Ridge Hotel Banff
Hidden Ridge Resort Banff
Hidden Ridge Banff

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