My husband and I live just outside of Banff, but thought we just had to go experience the Banff Springs. The property itself and scenery is breathtaking, walking around the grounds or lounging in the pool makes for a relaxing time. We were actually upgraded to a different room, it was a tad small (but older hotel rooms are on the small side, so this wasn't a surprise or a disappointment)...we had a great view and the sunlight poured in (some of my friends barely had a window...it really depends what room you get). The beds were extremely comfy, we had no desire to get up early and go snowboarding. The service was pretty good...kind of wondered why everyone else got baggage service but us though.
I am a little divided...overall, we had a great stay...I wouldn't stay here again only because I usually don't spend much time in my hotel room and could stay elsewhere for less, and be closer to downtown...but the setting of the hotel takes the cake, so I say go and stay here if you haven't before!