We stayed here for one night on our way through Alberta. It had a lot to live up since we had stayed at Chateau Lake Louise which we absolutely loved. I thought this hotel was great but I enjoyed Chateau Lake Louise more.
The room was comfortable and we had sort of a view of the mountains from the window that seemed to be part of the roof. The bathrooms are small but nicely appointed. We enjoyed the grounds - they are nice. There were a few disappointments, we had trouble finding a restaurant that opened for an early (11:30) lunch. We had to go into Banff to eat. It is a little away from the main drag so you need a car to get around. We also had trouble being able to print boarding passes for our flight - we could'nt - the business center was closed and they did not have kiosks or anything in the lobby like some hotels do.
We also toured around in and did the gondola - the area is spectacular and definiately recommend a visit!