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“The service was extraordinary” 5 of 5 stars
Review of Delta Banff Royal Canadian Lodge

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Delta Banff Royal Canadian Lodge
4.0 of 5 Hotel   |   459 Banff Ave, Banff, Banff National Park, Alberta T1L 1B4, Canada   |  
Hotel amenities
Ranked #3 of 31 Hotels in Banff
Certificate of Excellence 2014
Cedar Park
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“The service was extraordinary”
5 of 5 stars Reviewed October 10, 2009

From the moment we arrived, we were made to feel like we were the only guests at the hotel. We had noted that this was an anniversary trip, and were surprised and delighted to be upgraded to a junior suite. The hotel decor is warm and tasteful; the room was very comfortable. The concierge (Sean) was especially attentive and helpful; the entire staff, including restaurant servers, were professional yet personable. The hotel is in easy walking distance to the city center but is in a quiet location.

  • Stayed August 2009, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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760 reviews from our community

Traveler rating
    358
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191
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (121)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Richmond, VA
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 8, 2009

Nothing that I can complain about. However nothing too spectacular and hence can't justify the price or the 4 star ratings. Locations wise it is a little bit of walk to Banff main shopping area. I would suggest staying at a location closer to the main shopping area and restaurants. Hotel staff was very courteous, they upgraded us to a "bigger" room which still was kind of normal sized.

We enjoyed dining on the roof top bars and the Chinese restaurant Silver Dragon.

  • Stayed August 2009, traveled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Calgary, Canada
1 review
3 of 5 stars Reviewed October 7, 2009

Was expecting a real 5-star experience and it fell a little flat. The gas fireplace is on a 30-minute timer that sounds just like a wind-up egg-timer, and the noise was distracting. It seemed like a 3-star hotel with granite countertops and nicer tiler added.

Stayed October 2009, traveled as a couple
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AB
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 4, 2009

Just got back from the Delta in Banff today! The room was beautiful with a huge bathroom and a fireplace. Told them it was our anniversary and they sent wine and chocolates to our room. The Evergreen restaurant was excellent!! Staff was so friendly. Great stay!!

  • Stayed October 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Oregon
Top Contributor
146 reviews 146 reviews
36 hotel reviews
Reviews in 57 cities Reviews in 57 cities
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed October 4, 2009

The staff was very helpful
The rooms were tidy
The pool/hot tub/steam room were great
The location is good
Our room was quiet, even though it faced main street

Stayed October 2009, traveled on business
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Sydney
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 1, 2009

Room and bathroom nice. we paid about $250 CAD a night for king and fireplace room then slugged $12 parking. A bit of a hike into town. The buffet breakfast was average to poor butthey brought you, your beverages so expected 15% service when it might as well be self serve beverages when the coffee is just dirt in a cup. The selection for the buffet was low quality and poor. Fridge in room noisy

For the price I can't recommend this hotel

  • Stayed September 2009, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Edmonton Alberta
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 25, 2009

We always enjoy staying at the Delta, the Staff are always polite and friendly. The restrauant is a bit pricey but great food. Short walk to downtown Banff so location is great. A Joy always!

  • Stayed September 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Delta Banff Royal Canadian Lodge

Address: 459 Banff Ave, Banff, Banff National Park, Alberta T1L 1B4, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Best Value Hotel in Banff
#3 Romantic Hotel in Banff
#3 Spa Hotel in Banff
#4 Family Hotel in Banff
#11 Business Hotel in Banff
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Delta Banff Royal Canadian Lodge 4*
Number of rooms: 99
Official Description (provided by the hotel):
This fine Banff resort welcomes you to experience a restful stay amid the grand surroundings of the Canadian Rocky Mountains. This intimate boutique Banff hotel offers 99 guestrooms and suites that are spacious and thoughtfully appointed. Guests of the Delta Banff Royal Canadian Lodge can enjoy fine dining in the Evergreen Restaurant one of Banffs best kept secrets, or a visit to the Grotto Spa. Relax, unwind, and rejuvenate with the soothing sounds of water flowing peacefully over the rundle rock waterfall in the hot mineral pool and luxurious whirlpool. Also a great place for a meeting in Banff! ... more   less 
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Also Known As:
Delta Banff Royal Canadian Hotel Banff
Banff Delta

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