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“Great way to spend New Year's Eve” 4 of 5 stars
Review of Delta Banff Royal Canadian Lodge

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Delta Banff Royal Canadian Lodge
4.0 of 5 Hotel   |   459 Banff Ave, Banff, Banff National Park, Alberta T1L 1B4, Canada   |  
Hotel amenities
Ranked #3 of 34 Hotels in Banff
Calgary
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
32 helpful votes 32 helpful votes
“Great way to spend New Year's Eve”
4 of 5 stars Reviewed January 7, 2014 via mobile

Very nice property, good location to downtown banff but a bit on the pricey side for everything. Stayed in the king jacuzzi suite - room temperature wAs hard to get right but had a great mounting view.

  • Stayed December 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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680 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (101)
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Townsville, Australia
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 5, 2014 via mobile

My partner and I stayed here for Christmas in 2013. Our room was spacious, fire place was a lovely touch and the staff checked us in without any problems. Tom especially as a concierge was AWESOME!!!!!
The lovely homely touches of hot chocolate, cookies and fruit in the evening was just perfect. Yes it is a little walk out of town, but it isn't that far, and you can catch the bus if you really wanted.
Will certainly stay here again :)

Stayed December 2013, traveled as a couple
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BanffManagement, Manager at Delta Banff Royal Canadian Lodge, responded to this review, January 6, 2014
Dear Sir or Madam,

Thank you for taking the time to share with us the great news about your stay!

We are delighted to hear you enjoyed your stay with us and enjoyed the hot chocolate, cookies and fruit!

It is a pleasure to know that Tom provided such great service to you, we will be sure to recognize and thank him/her on your behalf.

Once again thank you for staying at Delta Banff Royal Canadian Lodge, if I can be of any further assistance please do not hesitate to contact me directly at (403)762-3307.

Sincerely,
George Palmer
Manager-On-Duty
Delta Banff Royal Canadian Lodge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed January 3, 2014

We arrived in Banff having transferred from Lake Louise.
We were welcomed by our Concierge Craig, who was a young Auusie with a lovely welcoming style... he had only been there 2 weeks, well done Craig!
In the foyer there was complimentary Hot Chocolate and cookies for the guests, which was a lovely welcoming touch.
In our room we found a 1/2 bottle of Chanpage and some truffles to help us celebrate our honeymoon, thanks Hotel Client Services, nice touch :-)
The room was very clean, spacious and well furnished. We had a fire in the corner of our room which added to the comfortable cosy feel which was welcome Mid winter.
The bathroom, again, was of very generous proportions with more than adequate room for all toiletries including all the stuff that we girls carry with us. This was by far one of my favourite rooms we stayed in during our tour of the Canadian Rockies and about a 1/3rd of the price of Chateau Lake Louise where we had staed prior to arriving.
The hotel was a very walkable distance from Downtown Banff, being about a 600m walk which we didn't mind especially being Winter.
On the last night we dined at the Evergreem restaurant and the meal was of a really high standard with average prices.
We also had the buffet breakfast daily which sost us around $18 each.
The hotel also has small heated pool and hot tub on site which was great at the end of a cold day hiking!!
We loved the fact that the Hotel was small enough to have a very friendly feel as opposed to some of the much larger hotels which are a bit faceless.
We would defnitely return again if we were staying in Banff.

Room Tip: The rooms with the corner fireplaces are lovely in Winter, we only paid $20 to upgrade to this type...
See more room tips
  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BanffManagement, Manager at Delta Banff Royal Canadian Lodge, responded to this review, January 6, 2014
Dear Sandra,

Thank you for taking the time to share with us the great news about your stay!

It is a pleasure to know that Craig provided such great service to you! He has just joined our team, and we couldn't be more happy with the feedback we are receiving from our guests about him. We will be sure to recognize and thank him on your behalf.

Sandra, once again thank you for staying at Delta Banff Royal Canadian Lodge, if I can be of any further assistance please do not hesitate to contact me directly at (403)762-3307.

Sincerely,
George Palmer
Manager-On-Duty
Delta Banff Royal Canadian Lodge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 28, 2013 via mobile

I was expecting big things from reviews I've read but found the hotel to be very dated and almost "dead" on the inside as there wasn't a good vibe at all.
Our "suite" was a big letdown as well. The bathroom was large but the decor was quite outdated and the room layout was terrible.
In terms of value I found it extremely overpriced and won't be returning.

  • Stayed February 2013
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Alberta
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed December 27, 2013

Stayed here for Melissa's road race in September 2013. Hotel room was nice, grotto pool and hot tub were very nice and warm. I would stay there again but only if it was less expensive. Then again if I looked earlier.......

  • Stayed September 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed December 24, 2013

We stayed at this hotel for four nights just prior to Christmas, and I was happily surprised by the great experience. The room was large, with an excellent bed, and a fire place. The facilities were good, plenty of parking space, great breakfast (including very nice eggs benedict included in the buffet breakfast!), but what made it really special was the little extra things.

The staff was extremely friendly and helpful without exception. Free hot apple cider or hot chocolate available in the lobby every day. Complementary cleaning of the windshield whilst parked in the garage. Preparation of the room for the night whilst we were out for dinner. By the way, the restaurant in the hotel was excellent as well, when we had a meal there.

Would recommend this to anyone, my stay here was a great and I will come again.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia
Senior Contributor
29 reviews 29 reviews
28 hotel reviews
Reviews in 27 cities Reviews in 27 cities
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed December 24, 2013

Stayed at the Delta Banff for 2 nights in July and really enjoyed the stay. The staff was welcoming at check-in; and the property is very nice and clean.

The hotel is located on the main street on the edge of Banff's tourist area, but you can still comfortably walk to the main shopping area in less than 15 minutes. The hotel is extremely easy to find. They have an underground garage where you can park your car. It costs money, but for the price you can come and go as often as you want. We got a pleasant surprise when they washed our windshield overnight. They also have bicycles in the garage that you can use (I think the use was free.)

The room was impressively large with a fireplace and refrigerator. There are lots of great places to eat around and the area is pretty quiet. The staff is very friendly and professional. I would stay here again any time. It was so easy to get to the highway and all of the sights from here.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Delta Banff Royal Canadian Lodge

Address: 459 Banff Ave, Banff, Banff National Park, Alberta T1L 1B4, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Banff
#3 Romantic Hotel in Banff
#4 Family Hotel in Banff
#8 Business Hotel in Banff
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Delta Banff Royal Canadian Lodge 4*
Number of rooms: 99
Official Description (provided by the hotel):
This fine Banff resort welcomes you to experience a restful stay amid the grand surroundings of the Canadian Rocky Mountains. This intimate boutique Banff hotel offers 99 guestrooms and suites that are spacious and thoughtfully appointed. Guests of the Delta Banff Royal Canadian Lodge can enjoy fine dining in the Evergreen Restaurant one of Banffs best kept secrets, or a visit to the Grotto Spa. Relax, unwind, and rejuvenate with the soothing sounds of water flowing peacefully over the rundle rock waterfall in the hot mineral pool and luxurious whirlpool. Also a great place for a meeting in Banff! ... more   less 
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Also Known As:
Delta Banff Royal Canadian Hotel Banff
Banff Delta

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