When we arrived there appeared to be a mix up with the booking, this was quickly resolved by Meredith in reception who then offered us a great insight to the local area, we were also given an upgrade on the room which was great. I had emailed prior to our visit to ask for a bottle of bubbly to be put in the room as it was our anniversary on the day we arrived, shortly after we checked in Tom (the concierge) arrived with a bottle on the Hotel. He then spent some time chatting and gave some great tips for things to do and places to see, his advice turned out to be really good. The service and welcome from both Meredith and Tom was first class.
We decided for the evening meal to eat in the restaurant rather than venturing out, the service from Kohei was really good and attentive. The meal was excellent and the best we had since arriving in Canada (having eaten in a variety of quality restaurants for varying prices), I was so pleased I made a point of going to the open kitchen to thank the chef.
Overall we were made to feel really welcome throughout our stay, the service was excellent and the staff really made the experience one to remember.
- Official Description (provided by the hotel):
- This fine Banff resort welcomes you to experience a restful stay amid the grand surroundings of the Canadian Rocky Mountains. This intimate boutique Banff hotel offers 99 guestrooms and suites that are spacious and thoughtfully appointed. Guests of the Delta Banff Royal Canadian Lodge can enjoy fine dining in the Evergreen Restaurant one of Banffs best kept secrets, or a visit to the Grotto Spa. Relax, unwind, and rejuvenate with the soothing sounds of water flowing peacefully over the rundle rock waterfall in the hot mineral pool and luxurious whirlpool. Also a great place for a meeting in Banff! ... more less
- Reservation Options:
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- Also Known As:
- Delta Banff Royal Canadian Hotel Banff
- Banff Delta