We travel to Banff often, 1st time staying at the Delta in Banff. Will return again. Amazing customer service, called to ensure our room was to our satisfaction, helped with directions and recommended pizza place, etc. The little extra effort was certainly noticed.
The room was absolutely spotless. The cleanest hotel room ever! Very well appointed, had a garden access.
The pool is small, but very nice, hot tub wonderful and steam room very nice.
For the price, well worth every penny. Highly recommend this fine establishment.