I stayed at the Delta Banff for just one night to break up the travel from Calgary to Jasper. The service was amazing. They went out of their way to help me with the reservation. When I arrived after a long day traveling, my room was just being serviced by housekeeping so would be a few minute wait. The front desk staff was so polite and kind, and offered me tea or coffee while I waited and I had a fresh cup of coffee served to me in minutes. After settling into my room, I went out to explore the town a bit. When I returned, my bed had been turned down, and there was a little note and some sweets for me. As I travel for business on a regular basis, these little touches made a big difference. Also, the entire staff was friendly and polite. I would definately stay here again in my travels take in that direction.