I made two separate reservations because I was planning on staying only one night originally, but added a second night by phone. This seemed to confuse the staff over and over again with a lot of unnecessary additional paperwork.
In room service, breakfast, way too expensive and they forgot to bring the toast... (for breakfast!) They were brought up right away after I phoned, but was a bit late and no discount offered for their mistake.
Great underground heated parking, lots of room. Always found a spot near the elevator. They should have express checkout, there was quite a line up at the front desk as most guests were checking out at the same time.
- Official Description (provided by the hotel):
- This fine Banff resort welcomes you to experience a restful stay amid the grand surroundings of the Canadian Rocky Mountains. This intimate boutique Banff hotel offers 99 guestrooms and suites that are spacious and thoughtfully appointed. Guests of the Delta Banff Royal Canadian Lodge can enjoy fine dining in the Evergreen Restaurant one of Banffs best kept secrets, or a visit to the Grotto Spa. Relax, unwind, and rejuvenate with the soothing sounds of water flowing peacefully over the rundle rock waterfall in the hot mineral pool and luxurious whirlpool. Also a great place for a meeting in Banff! ... more less
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- Also Known As:
- Delta Banff Royal Canadian Hotel Banff
- Banff Delta