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“WONDERFUL place to stay” 5 of 5 stars
Review of Delta Banff Royal Canadian Lodge

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Delta Banff Royal Canadian Lodge
4.0 of 5 Hotel   |   459 Banff Ave, Banff, Banff National Park, Alberta T1L 1B4, Canada   |  
Hotel amenities
Ranked #3 of 33 Hotels in Banff
Calgary, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“WONDERFUL place to stay”
5 of 5 stars Reviewed March 10, 2013

The staff greeted us with genuine warmth in their smiles. We were celebrating a birthday, and the staff arranged for hot chocolate to be delivered to the room as a surprise welcome gift. It really set the stage for the stay. Every interaction with the fine people working there was a joy!
Highly recommend in the basis of the quality of the people working there; let alone the nice rooms , good restaurant etc.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BanffManagement, Guest Relations Manager at Delta Banff Royal Canadian Lodge, responded to this review, March 12, 2013
Thank you for the great recommendation! It is wonderful to hear that you enjoyed your stay with us and the hospitality you recieved from our staff. I have shared your comments with our staff and we hope to have the pleasure of having you back in our hotel again soon.

Kind regards
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675 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (100)
Date | Rating
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  • English first
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English first
Toronto
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed March 4, 2013

The Delta Banff is a great bang for your buck. Between fireplaces in the room, convenient parking, and a beautiful pool and spa area you will have everything that you need.

Service - the staff were very friendly and helpful. If you are a Delta Privileges member, they had trouble extending our checkout time so they needed to cut new cards but were very helpful with that.

Parking - conveniently located in the lower part of the hotel with access to elevators that will take you straight to your room. If you upgrade your room parking is included, otherwise there is an additional cost.

Amenities - the pool is beautiful. It is smaller but it was never crowded so it did not feel cramped. The hot tub and steam room were always extremely clean and comfortable. There is access to free Internet in the business centre and all free access to Internet in your hotel room!!

Sleep quality - amazing!! Always comfortable and spacious!! Lots of space t spread out!

Location - a quick walk to downtown Banff. The is also a bus stop out front that shuttles your around town and to the ski hill!!

Room Tip: Choose a room on the third floor. All of the third floor rooms have fire places, large bathrooms and...
See more room tips
  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BanffManagement, Guest Relations Manager at Delta Banff Royal Canadian Lodge, responded to this review, March 10, 2013
Thank you for your wonderful feedback. We are truly pleased to hear that you received a comfortable, quality stay with us and enjoyed our facilities, services and hospitality. I will be sure to forward your comments to our staff. We look forward to having you back to our hotel.

Kind Regards
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Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 1, 2013 via mobile

Got a free upgrade which is always nice. Staff were helpful and friendly. Pool and spa are very well presented and offer very relaxing environment. Close enough to Main Street and is a nice walk in to town. (5 min) rooms are clean and comfy. Could do with faster wifi as it is very congested at night but the rooms all offer Ethernet cable too!

  • Stayed February 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BanffManagement, Guest Relations Manager at Delta Banff Royal Canadian Lodge, responded to this review, March 10, 2013
Thank you for the great review. We are pleased to hear you enjoyed your stay with us and found our staff to be friendly and helpful. I have shared your comments with our staff and we look forward to having you back to our hotel.

Kind Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 1, 2013

Picures on the web look great but decieving.The rooms are small,hallway walls are dark and dungeon like,small pool and over crowded.No complimentery coffee for $200 a night.Lots of other hotels near that are way better and cheaper.

  • Stayed February 2013, traveled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed February 26, 2013

I booked this hotel for a short weekend getaway with my boyfriend. The checkin staff were really friendly and helpful and got us into our room a little ahead of checkin time. I was diapointed to see that the request room type wasn't available. We ended up with a room that was a bit cramped with 2 queens as opposed to the requested King. It worked out fine for us as we didn't spend a lot of time in the room but was still dispointing. There are lots of amenities offered at the hotel however we didn't use many other than the complimentary wifi which was great. Other than that this hotel served as a convenient place for us to return to after wandering the town and visiting the hot springs.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BanffManagement, Manager at Delta Banff Royal Canadian Lodge, responded to this review, February 27, 2013
Thank you for your review. We greatly appreciate your feedback, and hope you are back to enjoy Banff again.
We look forward to your return!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 19, 2013

The staff was very helpful and checkin was easy and we were able to check in an hour early! The hotel was quiet even though it was family day long weekend (except for the pool which was filled with kids but not complaining that is what kids do when in a pool...make noise! We didn't stay long and went back early the next day and it was super quite!) Hotel location was great for walking to the main strip for a bite to eat and a drink or two at one of the many bars!

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BanffManagement, Manager at Delta Banff Royal Canadian Lodge, responded to this review, February 25, 2013
Thank you for your review of our Hotel on TripAdvisor and the 5 Star Rating!
We were pleased to hear that you found our staff to be helpful and our location to be convenient to all the downtown services. We look forward to the opportunity to have you stay with us again on your next trip to Banff.

Regards
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Calgary, Alberta, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 16, 2013

I booked this hotel for Valentine's Day with my wife. We hadn't done anything for Valentine's Day for a couple years so I wanted to do something nice for her. I booked the Deluxe King Suite online (at a great price might I add). I then contacted Aaron at Concierge and had him arrange for a half dozen roses, chocolate covered strawberries and a bottle of wine. He then offered to put rose petals scattered along the floor upon our arrival. Needless to say, Aaron did a great job with everything and my wife LOVED it. The look on her face when she saw everything was perfect, worth every penny we paid. We will absolutely be staying at the Delta in Banff next time we take a trip there! Very friendly staff, quick to accommodate you upon check-in and was a very smooth process. Thanks to all the staff at the Delta, our stay was wonderful!

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BanffManagement, Guest Relations Manager at Delta Banff Royal Canadian Lodge, responded to this review, February 18, 2013
Thank you so much for the great review and for mentioning one of our Concierge employees. I am so pleased to hear that our staff were able to help make your Valentine's Day a memorable one. We look forward to your next visit.

Kind Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Delta Banff Royal Canadian Lodge

Address: 459 Banff Ave, Banff, Banff National Park, Alberta T1L 1B4, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Banff
#3 Romantic Hotel in Banff
#4 Family Hotel in Banff
#7 Business Hotel in Banff
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Delta Banff Royal Canadian Lodge 4*
Number of rooms: 99
Official Description (provided by the hotel):
This fine Banff resort welcomes you to experience a restful stay amid the grand surroundings of the Canadian Rocky Mountains. This intimate boutique Banff hotel offers 99 guestrooms and suites that are spacious and thoughtfully appointed. Guests of the Delta Banff Royal Canadian Lodge can enjoy fine dining in the Evergreen Restaurant one of Banffs best kept secrets, or a visit to the Grotto Spa. Relax, unwind, and rejuvenate with the soothing sounds of water flowing peacefully over the rundle rock waterfall in the hot mineral pool and luxurious whirlpool. Also a great place for a meeting in Banff! ... more   less 
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Also Known As:
Delta Banff Royal Canadian Hotel Banff
Banff Delta

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