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“very pleased with this hotel” 4 of 5 stars
Review of Delta Banff Royal Canadian Lodge

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Delta Banff Royal Canadian Lodge
4.0 of 5 Hotel   |   459 Banff Ave, Banff, Banff National Park, Alberta T1L 1B4, Canada   |  
Hotel amenities
Ranked #4 of 31 Hotels in Banff
Certificate of Excellence
Dallas
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“very pleased with this hotel”
4 of 5 stars Reviewed January 7, 2013

Everyone at this hotel was very nice. The room was spacious and elegant. Nice touch to have a half bottle of champagne waiting for us. (We were celebrating our anniversary.) Little touches like cleaning our windshield in the heated garage each night were appreciated. Only wish they had more nooks or crannies in the common area. At $380 a night not a bargain but still worth it.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BanffManagement, General Manager at Delta Banff Royal Canadian Lodge, responded to this review, January 10, 2013
Thank you for your review. Pleased to hear you enjoyed the spacious suite.Your review has been shared and is appreciated. We hope to have the opportunity to welcome you back!

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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857 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (138)
Date | Rating
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  • Dutch first
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  • German first
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English first
Calgary, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 7, 2013

Staff were great and always were there to help. When they found out it was our honeymoon, they quickly created a surprise for us (Thanks to Carla). Opened the kitchen for us when we craved a dessert. Clean facility, classic decor. Restaurant was of good quality. Got massages at a reasonable rate.

Mineral bath pool and hot tub were great with a nice grotto design. Great area for relaxation after the hill or by yourself during the day.

Overall, you get a lot for the value in comparison to other hotels in Banff. It's a quiet hotel with all you need.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BanffManagement, General Manager at Delta Banff Royal Canadian Lodge, responded to this review, January 10, 2013
Thank you a lot for sharing with us your comments about your recent stay at the Delta Banff Royal Canadian Lodge
Our team was happy to read that your were fully satisfied with our services.Your review has been shared and is appreciated.
We hope to have the privilege to host you once again in the near future

Kind Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northern Michigan
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed January 5, 2013

A group of couples stayed for a week at the property and we could not have been treated better. The staff was friendly and extremely helpful with suggestions of things to do in the area. Rooms were nice and well kept. Pool area with steam room was a daily activity for the group, it is extremely relaxing. My wife arranged for a massage in the morning and enjoyed it that afternoon. The exercise room is small but had the all basics that you need. If you need more than is there, walk outside and hike, you are in Banff!!

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BanffManagement, General Manager at Delta Banff Royal Canadian Lodge, responded to this review, January 10, 2013
Thank you for your positive review. I am delighted to learn of your experience while staying with us at the Delta Banff Royal Canadian Lodge. It is wonderful that you and your group enjoyed all our facilities and found our team to be polite and friendly. We hope to have the opportunity to welcome you back!

Kind Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed December 29, 2012 via mobile

My family of 5 stayed one night, Dec 27.
Super polite staff, super clean, nice restaurant, with pool, hot tub, steam room, weight room. No suites with seperate bedrooms available, but our room was spacious, with 2 queens. Location is on main rd, but several blocks from shopping.
We would consider it again.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BanffManagement, Guest Relations Manager at Delta Banff Royal Canadian Lodge, responded to this review, February 8, 2013
Thank you for your great review. We are pleased to hear that you received a quality stay with us and enjoyed our services, facilites and our staff. We hope to have you back soon.

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 26, 2012

From the moment we arrived until our departure 6 days later we were looked after by all the very friendly staff
The fire in the lobby was our fav spot enjoying a few late night ports
Rooms were spacious and kept well by cleaning staff
We enjoyed several meals in the evergreen resturant food was very good and staff attentive
The front desk staff always had a welcome for you on your return from sightseeing and were keen to know what and where you had been
The concierge was excellent especially Aaron full of knowledge of the area and keen to help you plan your day
Would stay again without a doubt

Stayed December 2012, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BanffManagement, Guest Relations Manager at Delta Banff Royal Canadian Lodge, responded to this review, February 9, 2013
Thank you so much for your wonderful review and for recognizing one of our Concierge employees! I am so pleased to hear that you enjoyed your stay with us and that all of our staff helped to make it a comforting and memorable stay. We look forward to your next visit!

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed December 12, 2012

As with all delta hotels the service is great, however it would have been nice if we were told at booking that the hotel is undergoing renovations as the loud construction noise is intrusive at 8am. While we understand that the workers need to perform their work, it would have been nice to be pre-warned. The jackhammer noise is loud and resonates through the hotel but is intermittent.

Stayed December 2012, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BanffManagement, Guest Relations Manager at Delta Banff Royal Canadian Lodge, responded to this review, February 9, 2013
Thank you for providing this review. We are pleased to hear that you enjoyed the services we offer at our hotel. I apologize for the inconvience of the renovations taking place during your stay with us. We do our best to inform each guest of the renovations upon booking and it is disappointing to hear that this was not your experience. We hope to have the privilege of having you back to our hotel.

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bowmanville, Ontario
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed December 10, 2012

My wife and I stayed at the Delta Banff from December 4 to 8. Upon arrival, we were told that our room would be upgraded to one with a fireplace. It was a lovely room. The staff here are extremely helpful and go out of their way to accommodate any request. In particular, Joni and her front of house staff looked after us well. We ate breakfast each morning and dinner one evening at the Evergreen Restaurant in the hotel. Food was delicious and served by a friendly and knowledgeable staff. We would definitely recommend this hotel and the restaurant to anyone. We really enjoyed our stay.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BanffManagement, Guest Relations Manager at Delta Banff Royal Canadian Lodge, responded to this review, February 9, 2013
Thank you so much for the great review and recommendation! I am so pleased to hear that you enjoyed your stay with us and received excellent service from our staff. I have shared your comments with our Executive Chef and our Front Office Manager. We hope to have you back to our hotel in the future!

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Delta Banff Royal Canadian Lodge

Address: 459 Banff Ave, Banff, Banff National Park, Alberta T1L 1B4, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Banff
#3 Romantic Hotel in Banff
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Delta Banff Royal Canadian Lodge 4*
Number of rooms: 99
Official Description (provided by the hotel):
This fine Banff resort welcomes you to experience a restful stay amid the grand surroundings of the Canadian Rocky Mountains. This intimate boutique Banff hotel offers 99 guestrooms and suites that are spacious and thoughtfully appointed. Guests of the Delta Banff Royal Canadian Lodge can enjoy fine dining in the Evergreen Restaurant one of Banffs best kept secrets, or a visit to the Grotto Spa. Relax, unwind, and rejuvenate with the soothing sounds of water flowing peacefully over the rundle rock waterfall in the hot mineral pool and luxurious whirlpool. Also a great place for a meeting in Banff! ... more   less 
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Also Known As:
Delta Banff Royal Canadian Hotel Banff
Banff Delta

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