My wife and I stayed at the Delta Banff from December 4 to 8. Upon arrival, we were told that our room would be upgraded to one with a fireplace. It was a lovely room. The staff here are extremely helpful and go out of their way to accommodate any request. In particular, Joni and her front of house staff looked after us well. We ate breakfast each morning and dinner one evening at the Evergreen Restaurant in the hotel. Food was delicious and served by a friendly and knowledgeable staff. We would definitely recommend this hotel and the restaurant to anyone. We really enjoyed our stay.