A bit of a curate's egg of a hotel, with some excellent points and some pretty poor ones. We were there during renovations in October 2012, but the building work did not affect us too much (though like others have complained, there was no advance warning). Our room was nice: well decorated, comfortable, with a good bathroom and amenities. It felt quite luxurious but was small, and did have a terrible view over some down-at-heel housing next door with junk-strewn garden. Not the hotel's fault I guess. Nice touches included iced water in the lobby and morning newspapers, and wifi was free with a voucher from reception. Staff varied in both attitude and competence. We had a disastrous dinner in the fine dining restaurant Evergreen: not the food, but the service and organisation. The hotel manager admitted fault and made a deduction from our restaurant bill. The hotel is on a very busy main road, so having a window open was not possible. It is a healthy 10-minute walk into town, but as others have noted, that could be a good thing during really busy periods when the town would be a lot busier and noisier than during my visit. Overall a good hotel but not one to rave about or dream of returning.
- Official Description (provided by the hotel):
- This fine Banff resort welcomes you to experience a restful stay amid the grand surroundings of the Canadian Rocky Mountains. This intimate boutique Banff hotel offers 99 guestrooms and suites that are spacious and thoughtfully appointed. Guests of the Delta Banff Royal Canadian Lodge can enjoy fine dining in the Evergreen Restaurant one of Banffs best kept secrets, or a visit to the Grotto Spa. Relax, unwind, and rejuvenate with the soothing sounds of water flowing peacefully over the rundle rock waterfall in the hot mineral pool and luxurious whirlpool. Also a great place for a meeting in Banff! ... more less
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- Also Known As:
- Delta Banff Royal Canadian Hotel Banff
- Banff Delta