Have stayed at this hotel multiple times in Banff. Hotel is not cheap, but none of them in Banff are. Hotel is within walking distance of downtown, which is nice. It is a little removed from the craziness that is downtown Banff, also nice in my opinion. I have continuously received exceptional service from the staff at this hotel. On one trip we had indicated we were there for our anniversary, and we had champagne and treats in our room waiting for us, no charge. I have found it to have great value for the price when taking Banff into consideration. All hotel rates in Banff will always be expensive. The restaurant in the hotel is also of good quality, and worth visiting. I will visit this hotel again regularly when in Banff. The rooms here are always clean and are of good quality as well. I recommend it!