We stayed here for three nights on our honeymoon. We were upgraded to one of their most spacious rooms with a jacuzzi bath and fireplace. The room was comfortable and very clean. Although the hotel is low rise on the main road into Banff - which meant there were no views. However it was quiet despite this.
The steam room and pool is lovely - although quite small. It was empty both times I used it and so peaceful, but I'd image there's not much room if many other guests join you.
The reception staff were pleasant and sent us some champagne and truffles to celebrate our honeymoon which was nice.
There's a large underground car park at a reasonable cost (around $17 per day) and free wifi
Its about a 10 minute walk into the centre of Banff which is fine.
in our room.
Felt like a family run hotel rather than a generic chain which we liked.
We didnt have breakfast so cant comment on this.