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“Lovely quiet hotel with helpful staff” 5 of 5 stars
Review of Delta Banff Royal Canadian Lodge

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Delta Banff Royal Canadian Lodge
4.0 of 5 Hotel   |   459 Banff Ave, Banff, Banff National Park, Alberta T1L 1B4, Canada   |  
Hotel amenities
Ranked #3 of 33 Hotels in Banff
Manchester, United Kingdom
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
“Lovely quiet hotel with helpful staff”
5 of 5 stars Reviewed June 3, 2012

We stayed here for three nights on our honeymoon. We were upgraded to one of their most spacious rooms with a jacuzzi bath and fireplace. The room was comfortable and very clean. Although the hotel is low rise on the main road into Banff - which meant there were no views. However it was quiet despite this.
The steam room and pool is lovely - although quite small. It was empty both times I used it and so peaceful, but I'd image there's not much room if many other guests join you.
The reception staff were pleasant and sent us some champagne and truffles to celebrate our honeymoon which was nice.
There's a large underground car park at a reasonable cost (around $17 per day) and free wifi
Its about a 10 minute walk into the centre of Banff which is fine.
in our room.
Felt like a family run hotel rather than a generic chain which we liked.
We didnt have breakfast so cant comment on this.

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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675 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (100)
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Montreal
Senior Contributor
35 reviews 35 reviews
30 hotel reviews
Reviews in 23 cities Reviews in 23 cities
98 helpful votes 98 helpful votes
5 of 5 stars Reviewed May 31, 2012

We stayed at the Delta Banff Royal Canadian Lodge to celebrate our 10th wedding anniversary.
The hotel is well located on Banff street, minutes from the shops and restaurants in Banff.
Upon our arrival in our Junior Suite, since it was the day of our anniversary, there was a nice bottle of sparkling wine and some chocolates courtesy of the guest service manager. What a nice touch.
Our suite 311 was spacious and clean - with a decent view of the mountains. Great sleeping - very comfortable bed and large pillows. The extra charge for a junior suite was well worthed: nice living area, fireplace, large bathroom area.
Room service was impeccable and courteous.
All employees were very kind, and attentive to provide top quality service. Great advice from the concierge about things to do in the area. For a short hike, he recommended we go up Tunnel Mountain - it was an excellent suggestion.
The pool area is small, but nice and very well maintained.
They charge you an extra 12$ per day for parking - which can include valet service if you wish - which we thought was reasonable.
Only one comment for improvement: the wi-fi service was not so "high speed" - very slow in fact when it seemed many guests were online at the same time.
This hotel will certainly be top of mind for us when we return to Banff.

Room Tip: Junior suite is worthed the extra charge. Being on the third floor in room 311, we had a decent moun...
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  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 15, 2012

Private Alpine Garden? More like concrete patio blocks, one tree and the smoker's ashtray. Do not pay even one cent more for the "private garden" room upgrade. It is nothing more than the roof over the lobby covered with concrete patio blocks that about five or six second floor rooms have access to. Not only was it completely barren of any plant life - save one lonely sapling - but there were no benches and you get to share your fresh air with the puffers.

Otherwise a typical Delta hotel supplanted into an older hotel building. The pool room however was quite nice, well executed, and relaxing.

Room Tip: It's Banff: by law you have to overpay for your room, but don't get duped into paying even m...
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  • Stayed May 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Senior Contributor
35 reviews 35 reviews
21 hotel reviews
Reviews in 18 cities Reviews in 18 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed May 14, 2012

I took my boyfriend here for his birthday this past weekend, and we had a fantastic stay!

When I made the reservation, I had mentioned that we would be coming for his birthday. Upon arrival, we discovered a birthday card and some treats in the room for him, which was a great touch. The room and bathroom were exceptionally clean, and huge!

We stayed in one of the suites with the fireplace on the third floor, and had no noise issues at all (even with the wedding going on downstairs). The view looked out onto the street, with some mountains in the background which wasn't bad at all. The room was equipped with two robes (which you don't normally find in non-jacuzzi rooms) and it was a pleasant surprise. The price wasn't too bad. A little steep, but totally normal for Banff on a weekend.

All of the front desk staff we encountered were so friendly and helpful (even Night Audit). We signed up for the Delta Privilege while staying there, and then discovered it gave us an automatic 3pm checkout, which was great and gave us more time together in the morning.

As someone who spent years in the hospitality industry working with Hilton, I've come to expect a high level of service. The Delta definitely provided us with this type of service, and I would absolutely recommend the hotel to anyone in the Banff area.

  • Stayed May 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 14, 2012

Stayed at the Royal Canadian Lodge for Mothers day weekend. We always go up and stay on the friday to miss the crowds. as always the Delta Royal was beautiful!!!
This time however there was a wedding in the hotel on the saturday and the pool was full of little children.
The Grotto spa uses the hotel pool as part of their package and it is a lovely , tiny, seductive, retreat. We were not expecting to share it with an entire wedding party, all with young children.

When booking will ask the hotel if there is a wedding group booked next time to avoid this. The pool is not a family , children kind of pool...it is very small with waterfalls, stone work and spa music. I love children but this was not the atmosphere I was hoping fro with my 70 year old mum.

The room was delightful , however, ..pillows were very hard.....mum had a sore neck.

Three of us gals stayed here and it was elegant enough to make us feel special. No lounge at the property so we bring our own cocktails! NOT a problem for us!

This is our fourth consecutive year and will continue coming even though the Delta does not offer anything special for mothers day for repeat visitors!
Very quiet, romantic spot and close to all amenities.

Room Tip: Premier rooms have fireplaces..............gotta have one of those!!!! They do have rooms with acce...
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  • Stayed May 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Canada
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed May 4, 2012

Stayed here for 3 nights. The room floor plan was great. A dressing room with sink and closet as well as a separate water closet with sink and tub enables multiple adults to get ready at the same time. Other than that the room was nothing special and could stand to be freshened up. No luxury items. Staying here provides a bare bones, safe, quiet nights sleep. The pool /hot tub area are OK when the numbers of users are small but unusable when more. Didn't eat at hotel restaurant as too expensive and has lots of very good restaurants(i.e. Coyotes). Hotel does have free underground parking. Easy walking distance to downtown and Bow River.

  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Canada
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 30, 2012

We stayed here for one night before going on to stay at the Fairmont Banff for a wedding... The Delta had very reasonable rates, and the room we received was large, clean and inviting... The bathrooms were large and we were very impressed by them... The front desk lady also helped us to find the Banff Info Centre to pick up a park pass the next day, since we arrived very late at night... The only complaint I could have is that there was no parking available in their parking garage. We did have to park on the street behind the hotel, but it was free and it wasn't so bad...Overall a great experience, and I would stay here again :)

  • Stayed April 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Delta Banff Royal Canadian Lodge

Address: 459 Banff Ave, Banff, Banff National Park, Alberta T1L 1B4, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Banff
#3 Spa Hotel in Banff
#4 Family Hotel in Banff
#7 Business Hotel in Banff
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Delta Banff Royal Canadian Lodge 4*
Number of rooms: 99
Official Description (provided by the hotel):
This fine Banff resort welcomes you to experience a restful stay amid the grand surroundings of the Canadian Rocky Mountains. This intimate boutique Banff hotel offers 99 guestrooms and suites that are spacious and thoughtfully appointed. Guests of the Delta Banff Royal Canadian Lodge can enjoy fine dining in the Evergreen Restaurant one of Banffs best kept secrets, or a visit to the Grotto Spa. Relax, unwind, and rejuvenate with the soothing sounds of water flowing peacefully over the rundle rock waterfall in the hot mineral pool and luxurious whirlpool. Also a great place for a meeting in Banff! ... more   less 
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Also Known As:
Delta Banff Royal Canadian Hotel Banff
Banff Delta

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