Reservation details from Hotels.com were room with "Balcony, Mountain view"
The room had neither. It was at an entrance on the ground floor so the sliding doors did not open for security reasons and it made the room stuffy. They were still showing vacancies so it was not the only available room. The front desk said they did not see the web site information and it not count.
The check in time is very late 4pm, even though check out is the standard 11am.
- Official Description (provided by the hotel):
- Banff Park Lodge is the only 4 Star Canada Select full-service resort hotel and conference centre with 211 rooms right in downtown Banff, in the heart of historical Banff National Park. We offer 2 restaurants, lobby bar, indoor pool with Jacuzzi and steam room, exercise facilities, self-serve laundry facilities, indoor parking and we offer Wi-Fi throughout the hotel.Our 211 spacious guest rooms are tastefully decorated and include coffee makers, in-room safe, convenience refrigerator, cable television, clock radio, direct dial telephone and voice mail system, a table with two chairs, large dresser, ample closet space, hair dryer, iron & board, individual climate control and a private balcony or patio. ... more less
- Reservation Options:
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- Also Known As:
- Banff Park Lodge Resort And Conference Centre Hotel Banff
- Banff Park Hotel
- Banff Park Resort