I have stayed in Banff many times over the years at various hotels. I rarely write a review because through my experience most of the hotels are over-priced basic three star (sometimes four star) accommodations with some amenities (pool etc) thrown in. I pick the hotel with the best deal and I have rarely been disappointed.
We stayed at this hotel for two nights (Sunday to Tuesday) in June. I had previously booked their sister hotel The Homestead Inn but found a deal for $60.00 more at this hotel. When I compared the two I thought I lucked out.
When we arrived I was told that parking was $10.00 a night. I was already paying $370.00 for two nights so I was not happy about having to pay to park underground in the summer. One of the ladies mentioned the lot next door but since we arrived in the early afternoon I was unable to find parking.
We walked into an above average sized room. It had two queen size beds a large dresser with plenty of drawers and a table with two sofa chairs. It also had TWO vanities a large closet, a large flat screen TV, fridge, coffee pot AND kettle. My boys enjoyed the pool and sauna while I unpacked. I was pleased until.....
Now there are a few things I require to fulfill my basic needs when staying in Banff as I am rarely in my room. Since few hotels in Banff have A/C this isn't one of them. Unfortunately, this hotel fell short on MY basic requirements.
We were given a room on the main floor at the back of the hotel with the view of a roof of a house. Not surprising since we got "a deal". However, you can't sit in the courtyard because they have no chairs! I looked up and noticed the balconies were empty as well. One of the things I enjoy when I am in my room is sitting on the patio/balcony in the morning sipping a coffee and doing the same at night with a glass of wine or tea. Not this time.
I have come to expect no A/C in the rooms. And although it can get very warm in the room in the summer, we compromise by having a fan and leaving the patio door open. Not this time. There was a notice on the patio door stating to keep it locked for safety reasons. The screen didn't even have a lock. Needless to say the (loud) fan was insufficient for a comfortable sleep.
I enjoy a LONG hot shower after a great day of hiking. Not this time. The shower head in the tub was shorter than me! (I am 5'6") I had to crank my head back or bend over to get my hair wet. Again, not a big thing but not very relaxing!
I rarely watch TV in my room except for first thing in the morning and right before sleep. The beautiful flat screen TV had 51 channels. 10 of the channels didn't work at all (blurry/fuzzy). Many of the other channels worked and then after a few minutes fizzed out.
For most I am sure this hotel would be sufficient. For me however, at $390 I was quite disappointed in this "4 star" hotel. I will never return.
- Official Description (provided by the hotel):
- Banff Park Lodge is the only 4 Star Canada Select full-service resort hotel and conference centre with 211 rooms right in downtown Banff, in the heart of historical Banff National Park. We offer 2 restaurants, lobby bar, indoor pool with Jacuzzi and steam room, exercise facilities, self-serve laundry facilities, indoor parking and we offer Wi-Fi throughout the hotel.Our 211 spacious guest rooms are tastefully decorated and include coffee makers, in-room safe, convenience refrigerator, cable television, clock radio, direct dial telephone and voice mail system, a table with two chairs, large dresser, ample closet space, hair dryer, iron & board, individual climate control and a private balcony or patio. ... more less
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- Also Known As:
- Banff Park Lodge Resort And Conference Centre Hotel Banff
- Banff Park Hotel
- Banff Park Resort