for the most part the hotel was great. washroom amenities aren't much. internet you pay extra robes you pay extra. rooms were nice, washroom small. cleaning their timing is not the greatest. we were gone all day came back at 3;30pm the room was just starting to be cleaned. I went to lounge and came back at 5 cleaning was complete. the rooms are noisy. we really enjoyed the restaurants, but pricy, gift shop is very nice. the front desk was very helpful. we had trouble with our keys. I met one of the front desk staff in the hallway he came right up. he called for a second person with a master key he wasn't friendly. then we got a maintenance man to repair door. his name was Michael Gibson. he was very helpful, the door repaired promptly. my wife even spilled a bottle of water on her coat he took it and dried it. I enjoyed this hotel over some of supposedly fancier hotels we have stayed at in Banff.
- Official Description (provided by the hotel):
- Banff Park Lodge is the only 4 Star Canada Select full-service resort hotel and conference centre with 211 rooms right in downtown Banff, in the heart of historical Banff National Park. We offer 2 restaurants, lobby bar, indoor pool with Jacuzzi and steam room, exercise facilities, self-serve laundry facilities, indoor parking and we offer Wi-Fi throughout the hotel.Our 211 spacious guest rooms are tastefully decorated and include coffee makers, in-room safe, convenience refrigerator, cable television, clock radio, direct dial telephone and voice mail system, a table with two chairs, large dresser, ample closet space, hair dryer, iron & board, individual climate control and a private balcony or patio. ... more less
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- Also Known As:
- Banff Park Lodge Resort And Conference Centre Hotel Banff
- Banff Park Hotel
- Banff Park Resort