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“Excellent Buffet and Stay” 5 of 5 stars
Review of Banff Park Lodge Resort and Conference Centre

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Banff Park Lodge Resort and Conference Centre
3.0 of 5 Resort   |   222 Lynx Street, Banff, Banff National Park, Alberta T1L 1K5, Canada   |  
Hotel amenities
Ranked #13 of 33 Hotels in Banff
Calgary, Canada
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“Excellent Buffet and Stay”
5 of 5 stars Reviewed March 4, 2013

The Banff Park Lodge has a supper buffet deal on until Easter, 2 for 1. That means $22 for a fabulous themed buffet spread -Chinese on Monday, South Western on Thursday and Seafood on Friday nights. We tried the seafood buffet - fabulous! We also tried the Sunday brunch - also fabulous but a little more at $27. The hotel is great. Super location close to downtown and a very reasonable rate close to $100 a night. Spa is newly renovated and nice. Warning - charge for underground parking and wireless internet.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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606 reviews from our community

Traveler rating
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    27
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (124)
Date | Rating
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English first
Seattle, Washington
1 review
5 of 5 stars Reviewed February 26, 2013

The staff at this hotel outperform the service of pretty much all hotels I have stayed in, and at half the price. With some renovations going on, they offered us a free breakfast buffet of excellent quality. Even with the rush that resulted in the restaurant in the morning due to the free breakfast offer, they calmly seated everyone and provided prompt and friendly attention to each table.

Another example, we checked out of the hotel and drove to Calgary having left all our valuables in our room, (passports, wallet filled with cash, keys, tablet computer, kindle, etc.) I called the hotel and they rushed someone to our room to recover the items. Then, while I was preparing to drive back 1.5 hours to retrieve everything, they called me back having set up transportation by the Banff Airporter to the Calgary Airport at no cost to me. They securely packaged everything up and had it to me that evening. Amazing! Thank you, Stephanie.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seoul, South Korea
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 25, 2013

I stayed in this hotel for 4 days because of a conference and we definitely enjoyed this hotel. The staffs were really kind and they let us to use their printer without extra charge. And they provided helpful information for travel. The location was excellent: it was nearby bus and train stations, supermarket, etc. The room was large and good enough.
Although the bathroom was a little bit cold and we payed extra charge for internet in our room, I want to stay in this hotel again and I recommend this hotel.

  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 21, 2013

Hotel Staff was very friendly and helpful. We stayed in Banff one night. The hotel was very close to downtown. Beds were clean, did not order room service. Beautiful modern looking pool and steam room. We did not use these facilities this time around, however I have used these facilities in a previous stay and they were in pristine condition. Unfortunately I ended up paying slightly more for our room because the last queen bed room was sold out on expedia and I ended up purchasing a room with two queen beds. Also there were no matches in the room and I had to go to the front desk to ask for those. In addition, the front lobby is currently under renovation and has been relocated to one of the other rooms.

Cheaper than other hotels in the area with a fantastic complimentary continental breakfast. Very quick service and an omelet station here. While this hotel is cheaper than others, wireless internet was not included - which really isn't a big deal for a one night stay in Banff. You are too occupied with all the stuff to do to care about the lack of internet. Banff Park Lodge however does charge an extra $10.00 for heated underground parking. There is very limited above ground parking at the rear of the hotel which is significantly inconvenient to get to.

I would definitely stay here again, especially for a 1 or 2 nighter in Banff as the hotel provides great value for the price you pay. If I was hosting a conference here I would like to see a slightly higher rate that included both the parking and the internet without having to ask for it to be set up though.

Room Tip: The third floor rooms are quieter. The first floor rooms could potentially be beside the pool or the...
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
calgary
Top Contributor
203 reviews 203 reviews
18 hotel reviews
Reviews in 30 cities Reviews in 30 cities
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed February 17, 2013

Having had numerous conventions at this hotel should indicate the
reputation the Banff Park Lodge commands! Location is critical, as it
lends itself available to all walking destinations downtown. Front desk
staff have always been cordial--overall staff very co-operative.
Cozy bar area, and the fascilities for weddings and conferences are
ideal. A very family friendly accommodation.
Overall presentation of food is above average , however, careful with
room service---they tend to close before designated times allocated.
Parking is extra, but is underground and convenient.
This resort will not disappoint.

Room Tip: sunny side---#334
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  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 10, 2013

Nice location, convenient for walking nice lounge but disappointed that thy cheaper out and charged for parking and Internet. They should include it in the price as most people drive there! Where are you supposed to put your car?

  • Stayed February 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brisbane
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 9, 2013

We spent 2 nights at this hotel. After checking in with a friendly and helpful Aussie, we went to our room... it smelt of smoke.. so we advised reception and they sent up a humidifier whilst we went to dinner. Whilst heading out of the hotel we briefly stopped to check the hotels bar and restaurant menu... had it not been for the awesome bar guy, who came over and chatted to us, we would have headed into town for dinner.. we sat near the warm fire. Comfy chairs and it was reasonably quiet beings it was low season. We enjoyed a few mixed drinks.. long island teas.. and ordered from the bar menu.. well.. wow wee... it was fabulous I had the beef & guiness pie.. lovely... really tasty down to the last mouthul. service was fantastic, coffee was nice, drinks were well supplied... shame this chappy wasn't the usual bar staff and was in to help.

We had such a great first night, we decided to do it again.. disappointing.. the bar staff guy from the night before who was a stand in, was replaced by the usual bar staff.. a fellow Aussie.. no clue... he was chatting at th ebar and missed us, when we finally got a drink, he didn;t even ask if we wanted food... and we did!.. he didn;t check on us.. so we drank our drinks and headed into town for a bite to eat.. very different experience.

The room.. once cleared of smoke smell.. it was quite large. We use the spa bath.. big enough for 3 people easily... nice and deep and relaxing. The bathroom and powder area was sufficient and well stoked and re stoked. The towels were a little harsh on the skin.. I've certainly had much much better towels elsewhere...but there were plenty of them. The coffee machine in the room worked well and the coffee suplied whilst really tasty, was not sufficient.. one 1 packet provided.

The bed.. huge.. nice and big for a change.. and there is a pillow service too. I wish I had of checked this first as the pillows supplied were too hard for me and hurt my neck.. I ended up throwing them on the floor. The room was big and it was quiet.. again, perhaps because it was low season.

We also used the underground car park - extra charge - but the car is safe and warm and no cleaning of frost/snow each time we wanted to use it. We also used their wifi - extra charge - not included.

Location is very convenient.. one big block from the river and a liquor store is near by. The hotel is also opposite a food store.

Check out was very quick.


I woud definately stay again.



The bed...

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Banff Park Lodge Resort and Conference Centre

Address: 222 Lynx Street, Banff, Banff National Park, Alberta T1L 1K5, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Top resorts Hotel in Banff
#9 Business Hotel in Banff
#11 Romantic Hotel in Banff
#12 Family Hotel in Banff
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Banff Park Lodge Resort and Conference Centre 3*
Number of rooms: 211
Official Description (provided by the hotel):
Banff Park Lodge is the only 4 Star Canada Select full-service resort hotel and conference centre with 211 rooms right in downtown Banff, in the heart of historical Banff National Park. We offer 2 restaurants, lobby bar, indoor pool with Jacuzzi and steam room, exercise facilities, self-serve laundry facilities, indoor parking and we offer Wi-Fi throughout the hotel.Our 211 spacious guest rooms are tastefully decorated and include coffee makers, in-room safe, convenience refrigerator, cable television, clock radio, direct dial telephone and voice mail system, a table with two chairs, large dresser, ample closet space, hair dryer, iron & board, individual climate control and a private balcony or patio. ... more   less 
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Also Known As:
Banff Park Lodge Resort And Conference Centre Hotel Banff
Banff Park Hotel
Banff Park Resort

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