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Banff Park Lodge Resort and Conference Centre: Traveler Reviews

3.0 of 5
222 Lynx Street, Banff, Banff National Park, Alberta T1L 1K5, Canada
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Banff Park Lodge Resort and Conference Centre
Ranked #10 of 33 hotels in Banff
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375 reviews from our community

Traveler rating
    118
    143
    79
    20
    15
See reviews for
Families
92
 
Couples
136
 
Solo
19
 
Business
46
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Nice stay but parking and Internet at extra charge”
4 of 5 stars Reviewed February 10, 2013

Nice location, convenient for walking nice lounge but disappointed that thy cheaper out and charged for parking and Internet. They should include it in the price as most people drive there! Where are you supposed to put your car?

  • Stayed February 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
Ask Tremar66 about Banff Park Lodge Resort and Conference Centre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brisbane
Contributor
20 reviews 20 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
“Great beds, close proimity, nice bar food”
4 of 5 stars Reviewed February 9, 2013

We spent 2 nights at this hotel. After checking in with a friendly and helpful Aussie, we went to our room... it smelt of smoke.. so we advised reception and they sent up a humidifier whilst we went to dinner. Whilst heading out of the hotel we briefly stopped to check the hotels bar and restaurant menu... had it not been for the awesome bar guy, who came over and chatted to us, we would have headed into town for dinner.. we sat near the warm fire. Comfy chairs and it was reasonably quiet beings it was low season. We enjoyed a few mixed drinks.. long island teas.. and ordered from the bar menu.. well.. wow wee... it was fabulous I had the beef & guiness pie.. lovely... really tasty down to the last mouthul. service was fantastic, coffee was nice, drinks were well supplied... shame this chappy wasn't the usual bar staff and was in to help.

We had such a great first night, we decided to do it again.. disappointing.. the bar staff guy from the night before who was a stand in, was replaced by the usual bar staff.. a fellow Aussie.. no clue... he was chatting at th ebar and missed us, when we finally got a drink, he didn;t even ask if we wanted food... and we did!.. he didn;t check on us.. so we drank our drinks and headed into town for a bite to eat.. very different experience.

The room.. once cleared of smoke smell.. it was quite large. We use the spa bath.. big enough for 3 people easily... nice and deep and relaxing. The bathroom and powder area was sufficient and well stoked and re stoked. The towels were a little harsh on the skin.. I've certainly had much much better towels elsewhere...but there were plenty of them. The coffee machine in the room worked well and the coffee suplied whilst really tasty, was not sufficient.. one 1 packet provided.

The bed.. huge.. nice and big for a change.. and there is a pillow service too. I wish I had of checked this first as the pillows supplied were too hard for me and hurt my neck.. I ended up throwing them on the floor. The room was big and it was quiet.. again, perhaps because it was low season.

We also used the underground car park - extra charge - but the car is safe and warm and no cleaning of frost/snow each time we wanted to use it. We also used their wifi - extra charge - not included.

Location is very convenient.. one big block from the river and a liquor store is near by. The hotel is also opposite a food store.

Check out was very quick.


I woud definately stay again.



The bed...

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask tih1102 about Banff Park Lodge Resort and Conference Centre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Nice facilities”
4 of 5 stars Reviewed February 6, 2013

Stayed at the hotel during the weekend had a great stay, really enjoyed the hot tub & steam room. Only complaint was our sunday breakfast package had to be used by 9:00am would of liked to sleep in but food was good so it made up for that.
Will be staying here again

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask tbell85 about Banff Park Lodge Resort and Conference Centre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Canada
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
“Customer service?”
3 of 5 stars Reviewed February 5, 2013

Was at this hotel for a conference. When we arrived we discovered that our check in date wasn't for another 3 days. I explained that the conference started right away. The front desk agent told me that there wasn't much he could do since it was my fault that I didn't double check my reservation. I wasn't blaming him for this situation but it would have been nice to have him try to solve the issue instead of just staring at me. Poor service. Rooms are dated but clean.

  • Stayed February 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
See 6 more reviews by TravellingMatthieu for Banff
Ask TravellingMatthieu about Banff Park Lodge Resort and Conference Centre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa
1 review
1 helpful vote 1 helpful vote
“Amazing location, great staff, fantastic holiday!”
5 of 5 stars Reviewed January 24, 2013

My boyfriend and I tagged along to help with a conference being held at the Banff Park Lodge. The rooms for the meet and greet and meetings were perfect. There was tons of space and everything ran smoothly. Staff was attentive and their attention to detail was impeccable! They were very understanding with some of our last minute changes and helpful all around. We called the front desk for a cork screw, and they showed up with not only the cork screw but also wine glasses for us! Sunday buffet brunch was delicious, with so many options. The pool area was very inviting and relaxing (though the door on the steam room needs a better seal).
Overall, everyone with the conference was very impressed and pleased. Our mini-vacation being tacked on was also a great decision. We will definitely be going back and staying here in the future!

Room Tip: New bathroom was great! (though, the floor got soaked!)
See more room tips
  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Kaitlin K about Banff Park Lodge Resort and Conference Centre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
 
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Additional Information about Banff Park Lodge Resort and Conference Centre

Also Known As:
Banff Park Lodge Resort And Conference Centre Hotel
Banff Park Lodge Resort And Conference Centre Hotel Banff
Banff Park Hotel
Banff Park Resort
Address: 222 Lynx Street, Banff, Banff National Park, Alberta T1L 1K5, Canada
Phone Number:
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Best Value Hotels in Banff
#8 Business Hotels in Banff
#12 Family Hotels in Banff
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Banff Park Lodge is the only 4 Star Canada Select full-service resort hotel and conference centre with 211 rooms right in downtown Banff, in the heart of historical Banff National Park. We offer 2 restaurants, lobby bar, indoor pool with Jacuzzi and steam room, exercise facilities, self-serve laundry facilities, indoor parking and we offer Wi-Fi throughout the hotel.Our 211 spacious guest rooms are tastefully decorated and include coffee makers, in-room safe, convenience refrigerator, cable television, clock radio, direct dial telephone and voice mail system, a table with two chairs, large dresser, ample closet space, hair dryer, iron & board, individual climate control and a private balcony or patio. ... more   less 
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