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“excellent stay” 5 of 5 stars
Review of Banff Park Lodge Resort and Conference Centre

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Banff Park Lodge Resort and Conference Centre
3.0 of 5 Resort   |   222 Lynx Street, Banff, Banff National Park, Alberta T1L 1K5, Canada   |  
Hotel amenities
Ranked #14 of 31 Hotels in Banff
Battleford, Canada
2 reviews
1 helpful vote 1 helpful vote
“excellent stay”
5 of 5 stars Reviewed January 13, 2013

We have stayed here a few times because if the proximity to downtown Banff. The hotel is clean, rooms are clean. Good beds. Not like sleeping on a slab of wood. Very quiet. Front desk staff are wonderful and friendly. Would stay again and again.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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639 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (133)
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English first
Victoria BC
Top Contributor
84 reviews 84 reviews
30 hotel reviews
Reviews in 42 cities Reviews in 42 cities
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed January 9, 2013

We have been staying here for over 20 years and mixed other buildings in even the Banff Springs but always we return here for value and location. Are there more luxurious places in Banff - yep. But not many that are as professionally run and consistant in service and quality. The breakfast buffet is excellent value and when they open the theme buffet bring your cowboy boots and wagon sized appetite - it's great.

Room Tip: The suites are worth the extra as a treat - really.
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saskatchewan
Senior Contributor
35 reviews 35 reviews
20 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed January 7, 2013

Stayed at Banff Park Lodge for three nights to go sking at Louise and Sunshine.
Arrived Christmas Day with a fifty dollar plate buffet, didn't go as menu showed nothing worth fifty dollars, wet to Tim's instead.
Room was good size with two queen beds, clean and well kept. Staff were friendly and helpful.
Access to hotel from street was limited either front door or key card into underground garage at back either way long walk to room. There were doors closser to our room but couldn't access them from outside, they need to add card access to these doors.
Parking is mostly underground so if you have a vehicle over six feet high otherwise you park in the back along the building into the alley and as you go down the line the length of your vehicle needs to decrease, so small cars parked in long spots leaving trucks no place to park except to block alley. Very limited outside parking. Vehicles that could easily park underground were taking up spots at outside parking. Fortunately there is 12 hour free parking across the street, but it fills up quick at night as trucks etc can't pak at hotel.
Went to the Banff hot springs, nice, clean.
No free internet.
Good location to walk main drag ans shop

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooklyn, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 7, 2013

The Lost and Found Department at the Banff Park Lodge is just excellent! We had left a dear stuffed animal (or maybe he wanted to extend his stay!) at the Banff Park Lodge, and contacted Lost and Found who let us know that they had it and helped coordinate a shipment back to our home in Brooklyn and calmed us down about the whole thing. They also commented on how sweet the stuffed animal was which brought a lot of smiles to our home!

We had a great time at Banff Park Lodge. It's close to everything in the town, and features underground parking which is such a treat when it's so cold outside!

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tucson
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 4, 2013

I have stayed in BPL with my family skiing on the Christmas break for perhaps 5 of the last 12 years. Its prices are on a par with other hotels in Banff, but you get a better quality stay for your money. It is a traditional style of hotel which gives it a classier feel than some of the others. The location is great, it is a very short walk to the town center with its restaurants, shops and pubs, but it has the tranquility of being off Banff Avenue. It tends to be the last point of pick up and first point of drop off of the buses to the ski areas, which is very pleasant indeed.

BPL has always had very good service at the front desk and the concierge, Robin, is truly excellent - widely traveled, efficient, helpful, cheerful. BPL's problem areas when we first started to stay there were the provision of food and drink, and the indoor pool and spa facilities. The first seemed too expensive, and the second slightly dingy. Both these have been worked on in the last decade.

The bar and bar food (which was really good this time, despite one night when the heavily overworked waiter was run off his feet and a little fragile) have made their prices much more competitive. Efforts have been made to make the family restaurant upstairs more attractive as well, but unfortunately the one meal we had there was very poor. My wife's garlic bread was burned black on the underside and needed very strong teeth to bite through. The veggie option, my vegetable curry, was a lot of vegetables like onions and carrots in large pieces basted in a weak dry curry sauce - not much fun to eat though the basmati rice was good. The source of the food is the same, so I wonder what happened. We have never ventured into the upscale restaurant at the back.

As to the pool area, it was thoroughly renovated and redesigned a few years back, and is very attractive now, with a nice pair of stylish locker rooms, with a shower, a good steam room, two spas one hot and one warm and the swimming pool, with some artistic designs on the wall and a lot of wood. There seems always to be a problem with badly brought-up out of control children in international hotels nowadays, but the management has tried to deal with this in relation to the pool by saying kids out of the area at 9 pm, which was welcome. I really appreciate it when hotel management tries to find solutions to such issues.

Just a small cavil. The bed covers were blankets inserted into covers. We were all cold at night and had to ask for more blankets. The material of the covers was very slippery, and invariably they fell off the bed by 3 am. I personally dislike having hot dry air blowing full blast all night as the only way to keep warm, for its dehydrating effects. There should be a solution to this problem.

We have tried various hotels in Banff, but always come back the Park Lodge, for despite the occasional issue as mentioned above, the service is excellent, the appearance is welcoming, the rooms are large, the location is very convenient, and the management is obviously doing its best.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 1, 2013 via mobile

Stayed here for 4 nights and they were all fantastic. The concierge and front desk went out of their way to help and resolve any request. Will definitely stay at this hotel again the next time I am in banff. Was right downtown so you could walk anywhere and yet still had a gorgeous view

  • Stayed December 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Canada
Senior Contributor
39 reviews 39 reviews
35 hotel reviews
Reviews in 33 cities Reviews in 33 cities
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed December 18, 2012

Stayed at The Lodge on my second night in Banff. First night stayed at another hotel in-town that offered free internet, free parking, and free breakfast. Banff Park Lodge charges for all these. The room is nice but the pillows were uncomfortable. The pool was crowded all the time with noisy kids who dove into the pool and splashed everywhere. Perhaps a “no diving” sign would help. Only time the pool area was relaxing, was after 9 PM (when it is reserved for adults). Compared to the last time I stayed at the Banff Park Lodge, this was a step down.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Banff Park Lodge Resort and Conference Centre

Address: 222 Lynx Street, Banff, Banff National Park, Alberta T1L 1K5, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Top resorts Hotel in Banff
#11 Romantic Hotel in Banff
#13 Family Hotel in Banff
Price Range (Based on Average Rates): $
Hotel Class:3 star — Banff Park Lodge Resort and Conference Centre 3*
Number of rooms: 211
Official Description (provided by the hotel):
Banff Park Lodge is the only 4 Star Canada Select full-service resort hotel and conference centre with 211 rooms right in downtown Banff, in the heart of historical Banff National Park. We offer 2 restaurants, lobby bar, indoor pool with Jacuzzi and steam room, exercise facilities, self-serve laundry facilities, indoor parking and we offer Wi-Fi throughout the hotel.Our 211 spacious guest rooms are tastefully decorated and include coffee makers, in-room safe, convenience refrigerator, cable television, clock radio, direct dial telephone and voice mail system, a table with two chairs, large dresser, ample closet space, hair dryer, iron & board, individual climate control and a private balcony or patio. ... more   less 
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Also Known As:
Banff Park Lodge Resort And Conference Centre Hotel Banff
Banff Park Hotel
Banff Park Resort

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