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“Nice area, high up away from possible Flooding” 4 of 5 stars
Review of Tunnel Mountain Resort

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Tunnel Mountain Resort
2.5 of 5 Resort   |   502 Tunnel Mountain Road | Corner of Tunnel Mountain Road and Drive, Banff, Banff National Park, Alberta T1L 1H8, Canada   |  
Hotel amenities
Ranked #15 of 33 Hotels in Banff
GreenLeadersSilver level
Camberley, United Kingdom
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
20 helpful votes 20 helpful votes
“Nice area, high up away from possible Flooding”
4 of 5 stars Reviewed June 27, 2013

We only had a basic room here with a tiny fridge and microwave. Rooms was a little dark but have been because it rained the whole time we were here. There was a balcony, but too cold and wet to sit out.

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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636 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
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English first
Recklinghausen, De
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 26, 2013

The overall impression of the Tunnel Mountain Resort is quite appealing. It is situated close both to nice hikes and Banff Downtown (not so difficult in a town like Banff). But there are some details that diminsh our assessment. First the room was spacious but extremely gloomy. This may be beneficial in midsummer conditions but it was annoying in the cooler conditions we found there in June. Second the bathroom contains only shower, tub and toilet. The washbowl was outside as a part of the kichenette. We don't appreciate the mingling of food preparation and personal hygiene. On the other hand the facilities in Tunnel Mountain Resort are convincing, e. g. they have a good fitness room.

Stayed June 2013, traveled as a couple

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TunnelMtn, Front Office Manager at Tunnel Mountain Resort, responded to this review, July 26, 2013
Thank you for recently taking the opportunity to share your experience with us on TripAdvisor. We value your opinion, as it allows us to become better
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Penticton, Canada
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 18, 2013

My wife and I stayed here last week based on Burnabyboy's review. I highly recommend this hotel for those looking for a decent room for a reasonable price. The room was clean and spacious, and the bed comfortable. My wife thought is was a great find.

Room Tip: It is a bit hard to find at night without a map. Not sure there is an elevator. Get an accessible r...
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TunnelMtn, Front Office Manager at Tunnel Mountain Resort, responded to this review, June 30, 2013
I am pleased to learn that you enjoyed your stay with us, and we look forward to welcoming you and your family back to the Tunnel Mountain Resort for your next stay. Thank you for sharing your experience
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 18, 2013

We booked a cabin for four adults for three nights and were very pleased with the accommodation. Our cabin had a kitchen and dining area with a fireplace, living room,, one bedroom and a loft with two double beds as well as a lovely deck which was accessible through some sliding doors. We were able to watch a young buck whitetail deer just below our deck for quite a while the first evening which was certainly not something you can do just anywhere. The cabin is not huge, but was clean and fully equipped and certainly served our purposes well. We used the community Barbeque one night to cook steaks while the rest of the dinner was prepared in the kitchen. Very pleasant. Loved the fireplace which we used every night and wood was very reasonable to buy. Didn't use the pool and hot tub, but they looked very inviting. Very pleased with our choice.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TunnelMtn, Front Office Manager at Tunnel Mountain Resort, responded to this review, June 30, 2013
Dear Valued Guest, thank you for taking this unique opportunity to share your recent experience Tunnel Mountain Resort. I hope future travelers will read your wonderfully detailed review and use it to their benefit. We look forward to being your hotel of choice on your return visit to Banff National Park.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Alamos, New Mexico
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 17, 2013

It was just what we wanted- up on a mountain away from the crowded downtown, nice little complete kitchen with dishes, silverware and a couple of pots, sliding glass doors onto a little patio, updated but not too new (very important for us), very friendly and helpful staff, reasonable price. Could use some ovenware.

Room Tip: If you're looking for a spot for someone who is sensitive to new carpets, new paint, car exhaust...
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 17, 2013

This hotel is exactly what I expected out of a room in Banff. Comfy and cozy, tucked into a mountain. We were in a loft, so the room was very spacious. It was quite well maintained, everything in the room was a mix of very old and very new. For instance, our room had a really old school stove and a brand new fridge. We had a flat screen TV in the living room and a bubble tube TV in the one room and a CRT TV in the master bedroom. Not overly large issues, just felt sporadic. But let's be honest, we were there for the sight seeing not the furniture and appliances.

If you obtain the right room, you get great views, there's also rooms with terrible views. Unfortunately we didn't have good views, parking lot on one side, trees and other hotels on the other. It was pretty quiet, and you are close to most of the main amenities.

I would recommend this hotel based on the short stay I had. We would likely stay again in a room with a better view, and for longer. With updated and uniform furniture and appliances this place would gain an extra star in my books

  • Stayed June 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TunnelMtn, Front Office Manager at Tunnel Mountain Resort, responded to this review, June 30, 2013
Thank you for taking the time to comment on your stay. We are happy to hear it was enjoyable and look forward to your return visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Tunnel Mountain Resort

Address: 502 Tunnel Mountain Road | Corner of Tunnel Mountain Road and Drive, Banff, Banff National Park, Alberta T1L 1H8, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool
Hotel Style:
#2 Green Hotel in Banff
#5 Top resorts Hotel in Banff
#10 Romantic Hotel in Banff
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Tunnel Mountain Resort 2.5*
Official Description (provided by the hotel):
Tunnel Mountain Resort has everything you need for a perfect Banff vacation. Come get swept away in the majestic beauty of our Canadian Rockies resort.Our 95 unit resort in Banff National park has a wide variety of accommodations to suit every taste. The Tunnel Mountain Condos, Chalets, Cabins and Suites are perfect for the family or a getaway with friends or co-workers. The Executive Suites are ideal for the business traveler and perfect for couples looking for a luxurious, romantic Canadian Rockies getaway. ... more   less 
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Also Known As:
Tunnel Mountain Hotel Banff
Tunnel Mountain Chalet
Tunnel Mountain Banff
Banff Tunnel Mountain Chalet Hotel
Banff Tunnel Mountain Resort

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