Let's be honest - if you just want stay in Banff and not pay Banff rates then this is your place. We got a pretty good deal online that was much lower than the other placed we booked our trip. But just as well.
To start with, the staff at the desk while not rude were not friendly either. Then they make you hand over your credit card for a $1500 'security pre-authorisation' - even if you've already paid up beforehand. And honestly when you see the room I don't know why they bother - they are dark with no light or fresh air in the bedroom, kitchen or bathroom and very old and dated furniture and fittings.
Also disappointing was that after signing a declaration to acknowledge that the room was non-smoking we found that our room stunk ok cigarette smoke. To their credit the staff were accommodating in moving us but the housekeeping or management team should have dealt with it before renting it out to the next unsuspecting visitors.
Also, the lack of fresh air would be a major problem in summer - we were hot overnight and it was the fall!
Overall, it's cheap and you get what you pay for but it was the lowlight of our trip accommodation-wise.
- Official Description (provided by the hotel):
- Tunnel Mountain Resort has everything you need for a perfect Banff vacation. Come get swept away in the majestic beauty of our Canadian Rockies resort.Our 95 unit resort in Banff National park has a wide variety of accommodations to suit every taste. The Tunnel Mountain Condos, Chalets, Cabins and Suites are perfect for the family or a getaway with friends or co-workers. The Executive Suites are ideal for the business traveler and perfect for couples looking for a luxurious, romantic Canadian Rockies getaway. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Priceline, Travelocity, Despegar.com, Odigeo, TripOnline SA and Tingo so you can book your Tunnel Mountain Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Tunnel Mountain Hotel Banff
- Tunnel Mountain Chalet
- Tunnel Mountain Banff
- Banff Tunnel Mountain Chalet Hotel
- Banff Tunnel Mountain Resort