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“Snug as a bug, beneath Rundle mountain” 4 of 5 stars
Review of Tunnel Mountain Resort

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Tunnel Mountain Resort
2.5 of 5 Resort   |   502 Tunnel Mountain Road | Corner of Tunnel Mountain Road and Drive, Banff, Banff National Park, Alberta T1L 1H8, Canada   |  
Hotel amenities
Ranked #16 of 31 Hotels in Banff
GreenLeadersSilver level
Edmonton, AB
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Snug as a bug, beneath Rundle mountain”
4 of 5 stars Reviewed May 21, 2011

I hemmed and hawed about whether to book a "loft suite" or a "chalet suite," as I didn't know the layout of the property, and was worried about what other reviewers had said about the thin walls separating the chalet suites. I had one of the most laid-back travelling companions in the world, who declared himself happy with whatever I decided, though he did note that the "loft suite" sounded nicer for our purposes, as it offers a king-sized bed in its loft space rather than the two double beds offered in the lofts of the chalet suites. I booked the "loft suite," and we discovered he was absolutely right: the loft suite with its king-sized bed really made the place.

It's true, as other reviewers have noted, that you tumble into the downstairs bedroom when you open the front door, but it's a perfectly fine space when the front door is closed, and the loft bedroom is lovely and spacious, with a view of Rundle mountain. (See photo from suite 261.)

I suppose if you're travelling with the kind of person who's going to fight with you over who gets which bedroom, the fact that the loft space is so much lovelier than the downstairs room, could be an issue. Very few of us are self-sacrificing types, after all! But the loft suites are a really great option for friends travelling together who want completely separate sleeping-spaces. It's an especially great set-up -- in our hetero-normative world! -- for friends of the opposite sex who are not lovers, as both bedroom spaces are perfectly private once you're both snugged in behind the closed front door.

Tunnel Mountain definitely met my cleanliness requirements, and I especially liked that the downstairs bathroom is spacious, with a deep tub, and nice big sparkling-clean white tiles on the walls.

One of the small pleasures of the suite: getting to have a real woodfire in the small living-room.

The only thing that irked me: for whatever strange reason, the stairs leading up to the loft space have a very cruel metal trim on each step -- the kind of thing you find on exterior stairs to keep cheap linoleum from curling up. Translation: be sure to bring slippers if you're going to be the traveller who secures the loft! Then both of you can be snug bugs in a rug without either one of you doing any hurt to your tender soles.

One last thought. The pleasures of the loft suite aside, my guess is that in peak season, you're probably better off in a chalet suite, for this reason: the chalet suites are tucked in closer to Rundle mountain, and are therefore further from the road. No matter what you choose at this cozy joint, you're going to have to deal with noise from the parking lot, which runs the length of the property, down the middle. But at least if you choose the chalet suites or mountain cabins you'll be backing onto the rear of the property, and forest, rather than onto the road.

Oh, and you had might as well treat the three long honks from the train that passes through Banff at about 7 in the morning as part of the place's charm. The honks resonating off the surrounding mountains are certainly more effective than most alarms!

  • Stayed May 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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800 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (117)
Date | Rating
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English first
Olds, AB
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 12, 2011

We were travelling with some family and were able to get chalets with the doors facing each other so the kids could go back and forth easily . We slept well( nice beds) and the loft was great to let the kids play or watch movies and the adults could still visit or watch TV without feeling like we were all crowded together . The living room floor was all tile and sometimes cool on the feet (glad I brought slippers). Staff was friendly and answered any questions we had . Deer and squirrels at your balcony ! Pool and hot tub are a bit small but served their purpose we had fun and were able to relax.

Room Tip: Ask for chalet with 2nd BR and ground level door!
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  • Stayed April 2011, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
toronto
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 10, 2011

Stayed here on recommendation of some friends who have been coming here for years, and now I understand why! Our family stayed in the mountain cabin, which fit all 7 of us quite comfortably. Lovely location overlooking Banff -we had deer right outside of our window, (amused all of us, even the oldies) and a great view of the surrounding mountains! There was a flat screen tv, a full kitchen so we could have family dinner every night, and a wonderful wood fireplace. They even delivered the wood for us and helped us start it after we had some trouble (thanks Salvador for all your help!). The front desk staff were extremely friendly, (thanks girls!) and seemed genuinely happy in helping us out with information about the ski hills or when we did want to go out for a bite to eat. All in all, a fantastic stay and we'll definitely be coming back for a relaxing holiday in the mountains!

  • Stayed April 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed April 1, 2011

We stayed in one bedroom apparment. A draw back is a bedroom which is open and right at the entrance to the appartment and the oldish kitchen. Nothing fancy but convinient, has everything needed and great service. We had a couple of problems, the response was quick and always to our satisfaction. It is nice to have a kitchen so that you don't have to go out every night after spending a day skiing. Nice feature is wood burning fireplace and jacuzzi in the bathroom. The hotel also have an indoor pool, steam room, sauna. When you book a room ask if the room is close to the boiler, it seems to be very loud.
Hotel is located uphill and about 15-20 minutes walk from Banff. Buses a regular every 40 min which will get you to Banff downtown. For the best views I recommend walking up the Tunnel mountain drive and at the Hoodoos lookout.

  • Stayed March 2011, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Regina, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 31, 2011

We absolutely loved our time at Tunnel Mountain Resort. We felt that we got a lot for our money and thoroughly enjoyed our stay. The suite was perfect for our family. We loved the heated floors and jetted tub!

Room Tip: We liked the 160 series rooms for our family.
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  • Stayed March 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BC
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed March 24, 2011

It has been 3 years since our last trip to Banff and Tunnel Mountain Resort. We really like Banff and we really like Tunnel Mountain Resort. We stayed in a loft chalet again. The staff are friendly, knowledgeable and efficient.

The kids LOVED it up in the loft. The also really liked the pool. Now that the kids are older, I liked being able to supervise them from the hot tub :) The kitchen in the chalet is really convenient. The kids seemed to eat every 2 hours. The kitchen had everything we needed to make bacon and pancakes for breakfast, pack lunches for the trails, and heat up restaurant leftovers for snacks.

There were no negative features to mention about this hotel but there was a weird thing. There is a cute little BBQ pit and picnic table for everyone to use. We saw some 20-somethings cooking a frozen pizza on the BBQ. How weird is that! We couldn't help ourselves and asked them if it works. They said it works great if you thaw the pizza and put it on tinfoil.

  • Stayed August 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Windsor, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 24, 2011

" Everytime we come to Banff we always stay at Tunnel Mountain Resort - Its the perfect little getaway outside of the downtown area. We usually stay in the one bedroom suites. These room are great for 2 people who want to go on vacation but not eat out every night as they have a full kitchen. They also have a wood burning fire place and a marvlous view of Rundle Mountain. The staff here is always very friendly and helpful. I always tell everyone i know that if they ever go to Banff that Tunnel Mountain Resort is the place to stay."

  • Stayed February 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tunnel Mountain Resort

Address: 502 Tunnel Mountain Road | Corner of Tunnel Mountain Road and Drive, Banff, Banff National Park, Alberta T1L 1H8, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool
Hotel Style:
#2 Green Hotel in Banff
#5 Top resorts Hotel in Banff
#9 Romantic Hotel in Banff
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Tunnel Mountain Resort 2.5*
Number of rooms: 96
Official Description (provided by the hotel):
Tunnel Mountain Resort has everything you need for a perfect Banff vacation. Come get swept away in the majestic beauty of our Canadian Rockies resort. Our 96 unit resort in Banff National park has a wide variety of accommodations to suit every taste. The Tunnel Mountain Condos, Chalets, Cabins and Suites are perfect for the family or a getaway with friends or co-workers. The Executive Suites are ideal for the business traveler and perfect for couples looking for a luxurious, romantic Canadian Rockies getaway. ... more   less 
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Also Known As:
Tunnel Mountain Hotel Banff
Banff Tunnel Mountain Resort
Tunnel Mountain Banff
Banff Tunnel Mountain Chalet Hotel
Tunnel Mountain Chalet

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