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“Perfect for our needs and budget!!” 4 of 5 stars
Review of Banff Aspen Lodge

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Banff Aspen Lodge
2.5 of 5 Hotel   |   401 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A9, Canada (Formerly Traveller's Inn)   |  
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Ranked #5 of 31 Hotels in Banff
Milwaukee, Wisconsin
Top Contributor
205 reviews 205 reviews
28 hotel reviews
Reviews in 46 cities Reviews in 46 cities
80 helpful votes 80 helpful votes
“Perfect for our needs and budget!!”
4 of 5 stars Reviewed January 15, 2014 via mobile

For the price, location and amenities, this was perfect for our needs for a couple night stay in Banff. I've stayed at the Fairmont Springs which is in a different class in and of itself, but for the amount of time in the room overall, this was perfect. Now, while there may be certain things that make this less than perfect (no flat screen tvs, older furniture and soft beds, there are other wonderful things this "boutique" hotel has to offer and that's mainly the breakfast that's included which is in a lovely breakfast room with the MOST delicious homemade granola!! One day it was continental breakfast and the other we were surprised to see scrambled eggs, sausage and bacon on the buffet as well! Above all was the friendliest employees! We also enjoyed the hot tub with the cozy fireplace. Also, the underground parking was a nice added free feature. This hotel is close to walking distance to everything! We booked the ski and soak package which was nice to have the lift tickets and hot springs tickets upon check in! Thanks to the entire staff for their hospitality!

Stayed January 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BanffAspen, Manager at Banff Aspen Lodge, responded to this review, January 22, 2014
Thank you for your review, we always appreciate hearing about all the details of a guests stay with the Banff Aspen Lodge. We are pleased we met your needs while visiting Banff! We have recently started a rotating breakfast, we are so glad you enjoyed it (and we do have amazing homemade granola!). There will be a few upgrades done in the future; such as flat screen
TVs, which will add to the comfort level of our rooms for guests. Our staff are a friendly group and we aim to provide great customer service, it's fantastic to hear that your experience with us was great! We hope that you will come visit us again!
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811 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Devon
Contributor
18 reviews 18 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 12, 2014

We stayed in a premium room a for a week over New Year, as we were skiing in Banff and Lake Louise.

The hotel is in a great location, on the main road in Banff, and just one short block from the shops and bars of the centre- close enough for convenience, but far enough away to be quiet. The room was good, had a balcony, fridge and coffee machine, and there's plenty of parking, mostly under cover.

We were able to use the heated basement car park, it was a real bonus not having to put the baby into a freezing car in the mornings. Free WiFi is available, and the guest laundry was useful. There is a ski locker available and reception will provide padlocks for extra security.

The pool/spa area is nice, and very popular, we used it almost everyday, and didn't see it empty. It closes at 9pm, which is probably just as well as there was quite a party atmosphere during our stay- we were traveling with a baby, but weren't the noisiest guests- phew!

The breakfast is included and was excellent, cereals and porridge (oatmeal), toast, hams and cheeses, yoghurt, delicious homemade granola, a choice of fresh baked goods daily such as muffins, croissant, bacon and maple scones, etc... Every other day we were also offered bacon, sausage and egg too. The breakfast room was nice and the staff were lovely. There's also a cafe in the lobby.

This isn't a luxury hotel, but it provided great value for money and we'd definitely recommend it.

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rio de Janeiro-Brazil
Top Contributor
158 reviews 158 reviews
75 hotel reviews
Reviews in 79 cities Reviews in 79 cities
136 helpful votes 136 helpful votes
5 of 5 stars Reviewed January 9, 2014

Charming looking hotel a few minutes walk from all shops and restaurants in Banff. Nice, polite staff. we had a twin premium queen room - lots of room for a couple and a nice shower with sink outside in the room. We also had a nice balcony. Parking was free and most of it indoors. Room was quiet at all times. The hotel has one of the nicest outdoor heated pools I have ever seen. Breakfast was also very good and the staff very professional - we just didn't understand why one day they had hot options (scrambled egges, sausages, etc), and the other day just ham and cheese - never both together?? The other point to consider are the bath towels - the smallest I have ever seen, almost the size of hand towels - not sure why.
I highly recommend this hotel for anyone looking for a comfortable, quiet, well located hotel in Banff. I thank you the management for the good work!

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BanffAspen, Manager at Banff Aspen Lodge, responded to this review, January 10, 2014
Hi Chris,
Thank you for taking time to review your stay with us! We are pleased that you enjoyed your time with us while you visited beautiful Banff. Our outdoor hot tubs are the perfect place to be in the winter! We did recently add a hot breakfast, it is rotated with our charcuterie including hams and selected deli meats, hard boiled eggs and cheeses. This is to provide a variety of options for guests; this is new, so we appreciate your feedback on this matter.

We hope you come visit us again!
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Salisbury, United Kingdom
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed January 4, 2014

My husband and I visited in August as part of a trip across Canada. I booked this hotel on the strength of the reviews. To be honest, I was a bit disappointed as it was the first hotel we stayed in during our Rockies leg.

Good points:
Location
*Friendly and helpful reception staff
*Hot tubs
*Price included breakfast

Not so good points:
*Room - a twin with lounge area. Very tired and 'dull'. Door opened straight into bedroom. *Lacked modern amenities. Pillows awful.
*Breakfast - adequate but not great - but it was included.

There were renovations going on when we were there so there may be improvements now. I would choose to stay elsewhere next time but if you end up here you will be ok.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BanffAspen, Manager at Banff Aspen Lodge, responded to this review, January 10, 2014
Thank you for your feedback. It's unfortunate that you weren't overall pleased with your stay. We have recently renovated our rooms, and are upgrading our TV's in the future. We have as well added a hot breakfast since you stayed with us. I do hope you enjoyed your visit to Banff and will come to this beautiful town again!
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Melbourne, Victoria, Australia
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 3, 2014

Spent 5 nights here over dec 13 - jan14 & loved our stay.

Hotel is on Main Street only a few minute walk to town. Shuttle to ski areas departs from hotel next door.

Breakfast is included in room rate & is very good. They don't make coffee other than filter but there is a cafe attached to the hotel so it didn't bother us.

Rooms are a good size, and the hot tub is great.

We used the laundry facilities & ski equipment lock up areas & found them both useful & convenient.

Stayed January 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BanffAspen, Manager at Banff Aspen Lodge, responded to this review, January 10, 2014
Hi Sarah,

We are so pleased that you enjoyed your stay with us, it sounds like you made good use of all that Banff Aspen Lodge has to offer, as well as Banff National Park! We hope your visit to Banff was fantastic!
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Cairo, Egypt
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 27, 2013

Booked a premium room with 2 queen beds....room was spot on...new furniture..clean sheets..comfortable beds...the hot pools are just great and we and kids really enjoyed them...breakfast was not wow but good enough to give you a healthy start for the day..nice location on banff ave...it's a 10min walk to shops...as for price this hotel is great value for money....we extremely enjoyed our stay and look forward to our next stay....

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BanffAspen, Manager at Banff Aspen Lodge, responded to this review, January 10, 2014
Hi Adham,
I am thrilled that you and your family enjoyed your stay with us! We do strive to offer great accommodations and amenities for a good price point; I am pleased that your experience reflected this. We hope you come visit us in Banff again!
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Calgary, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 26, 2013

Front staff very friendly and helpful.Breakfast is wonderful.Room is comfortable and very clean.
That really make our trip relaxing. Thanks to the management for having the best staff working there.
Albert & Eva

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Banff Aspen Lodge

Address: 401 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A9, Canada (Formerly Traveller's Inn)
Phone Number:
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
#4 Romantic Hotel in Banff
#6 Family Hotel in Banff
#9 Business Hotel in Banff
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Banff Aspen Lodge 2.5*
Number of rooms: 89
Official Description (provided by the hotel):
Enjoy a Canadian Rockies Continental Breakfast with every stay! A friendly hotel of 89 spacious rooms and just a short stroll to downtown Banff. All rooms are carefully furnished and decorated with panoramic mountain views. Amenities include 2 outdoor hot tubs with an outdoor fireplace, sauna & steam room, in-room refrigerators, gift shop, ski bus stop close-by, ski work bench, wireless internet ($), internet access terminal ($) and laundry facilities ($). ... more   less 
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Also Known As:
Banff Aspen Hotel Banff
Banff Aspen Motel

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