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“Great hotel with some luxury touches” 5 of 5 stars
Review of Banff Aspen Lodge

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Banff Aspen Lodge
3.0 of 5 Hotel   |   401 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A9, Canada (Formerly Traveller's Inn)   |  
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Escape to Banff!
Ranked #5 of 31 Hotels in Banff
Certificate of Excellence 2014
Brisbane, Australia
Top Contributor
79 reviews 79 reviews
54 hotel reviews
Reviews in 61 cities Reviews in 61 cities
151 helpful votes 151 helpful votes
“Great hotel with some luxury touches”
5 of 5 stars Reviewed December 22, 2013 via mobile

We had a room on the ground floor at the back of the hotel. The room was nicely appointed, very modern looking, as was the bathroom. There was a strange ramp down to the bedroom as you enter which we stumbled up/down a few times during our stay. There is a large heated pool and spa as well as a sauna, steam room and showers. Plenty of fresh towels available. Try to use the facilities - they're great! Might get busy in peak season but was quiet when we stayed.

We walked into town every day to shop and again at night time for dinner. Great location. Front desk staff were friendly as were the breakfast staff. Breakfast itself was good, plenty of fresh fruit, muesli cereals and yoghurt as well as different baked pastries/muffins every day.

Really enjoyed our stay and would recommened.

Stayed August 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BanffAspen, Manager at Banff Aspen Lodge, responded to this review, December 23, 2013
Thank you for your feedback, we are pleased that you enjoyed your stay with us. We are happy that you got to enjoy our outdoor hot tubs and all the other amenities. We hope to have you come stay with us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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866 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (187)
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English first
Edmonton, Canada
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 21, 2013

I booked a ski and stay package at Banff Aspen Lodge in December 2013. Checking In they upgraded us to a bigger room which was awesome- one king bed and two single beds for the two of us. They explained everything very well at check-in including the hours and location of the free breakfast (good, great service) and the underground parking (small).

The room was great, everything looked upgraded and nice sheets on the beds. Bathroom was clean and separate from the sinks which was awesome.

Best perk was the outdoor hottubs in the center of the hotel. Our room overlooked these.

Overall, good value, good location (walking distance to everything), helpful staff. Only thing missing was a lounge :(

Stayed December 2013, traveled as a couple
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Bristol, United Kingdom
Senior Contributor
46 reviews 46 reviews
20 hotel reviews
Reviews in 20 cities Reviews in 20 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 20, 2013

The Banff Aspen Lodge has a great location, only a few minutes walk from the busy section of Banff Ave. On arrival the staff were very helpful and friendly, giving advise on how to find things. The room was great, spacious and well appointed. Housekeeping do an excellent job and the room was kept very clean throughout our stay. Breakfast is also great, a large selection of items and bacon, eggs etc every other day. We were skiing, the ski locker is large with plenty of space and the hotel provide locks to secure your kit. Ski bus stops very close by. A coffee shop has just opened in reception which offers a further range of coffee and snacks. Overall I'd definitely stay again and would recommend this hotel.

Stayed December 2013, traveled as a couple
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 19, 2013

I have stayed here numerous times and each time it's been great. The outdoor hot tub is a great spot to unwind and the rooms are updated and clean. The front desk has been helpful whenever we've needed it and the included breakfast is just perfect. Nothing exciting but more than adequate. For an expensive town, Aspen Lodge is terrific value and I'll be back.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 7, 2013

We got this hotel on a mid-week deal. We stay in Banff a lot so we were a bit timid to stray from our usual hotels. We were pleasantly surprised with our room. We had great in room beverage choices and the bedding was comfortable. The room was clean and very quiet. We loved the outdoor hot tubs. They were piping hot and never overcrowded. We didnt want to drive back to Calgary on our check out date due to Blizzard. The staff were very accommodating giving us a late check out to decide if we wanted to stay another night. Thanks and will be a returning guest!

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 1, 2013

This hotel was everything we were looking for for our weekend escape to Banff. The first thing I noticed was that everything looked exactly the same as the photos online.
We were looking for an inexpensive room with a few perks for two nights in Banff. We don't ski and were looking to simply relax.
The staff are very polite.
Room was spotless.
Obvious recent upgrades.
Hot tubs, steam rooms and sauna were always spotless and stocked full of towels.
Free breakfast was delicious - not your typical bread and waffles. A great selection of breads, loaves, boiled eggs, meats and cheeses.
Location was perfect - short walk to downtown
Bathroom had separate area with double sinks - any one who travels with their significant other knows this is a great bonus!
We received an upgrade to a Premium King room with two single beds in a separate room - this would have been perfect for a group of friends or a family.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed November 23, 2013

We stayed at this Banff hotel recently and found it to be passable but not impressive. The rooms are minimally stocked and don't provide modern features such as ipod docks or newer televisions. The air quality, for some reason is very dry and stale in the rooms, and it also got chilly at night. The bathroom in the 'Premium' room was extremely tiny with a showerhead which was far past due for replacement. My past few stays in Banff, I've noticed that the hotels closer to town-center get quite a bit of party riff raff late at night. If you want a peaceful night sleep - it may be better to book further out from pub/club area. Towards the Tunnel mountain area is nicer. We had noise and partiers in the room next to ours until 4:30 am - and that was a weeknight! I will certainly book elsewhere next time i stay over in a Banff hotel.

Room Tip: The staff were nice gals but the property needs some attention.
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  • Stayed November 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Banff Aspen Lodge

Address: 401 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A9, Canada (Formerly Traveller's Inn)
Phone Number:
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
#4 Romantic Hotel in Banff
#5 Family Hotel in Banff
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Banff Aspen Lodge 3*
Number of rooms: 89
Official Description (provided by the hotel):
Enjoy a Full Canadian Rockies Breakfast with every stay! A friendly hotel of 89 spacious rooms and a three minute stroll to downtown Banff. Guestrooms have a fresh, modern feel and room rates include our delicious full breakfast, wireless internet and parking. Amenities include two outdoor hot tubs with a fireplace, sauna & steam room, in-room refrigerators, ski bus stop close-by, ski work bench, internet access terminal, laundry facilities($) and terrific staff that provide exceptional service for all of our guests. ... more   less 
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Also Known As:
Banff Aspen Hotel Banff
Banff Aspen Motel

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