This is a great mid price hotel with several good features. 1. The breakfast was wonderful with lots of healthy choices. 2. The beds were very comfortable. 3. The hot tubs are lovely. 4. Location is extremely convenient to the downtown area. On the down side the parking can be challenging, the staff seems to keep changing and being offered an upgrade to "premium" room that did not suit the configuration we wanted was declined by us. Our view from the far back corner of the hotel was OK, quiet, but would have preferred to have the room we booked and for it to be on the front side.
This is good value for your money and the hotel is in the process of making some major renovations which we did not know about during the booking process. We did not experience any noise and the front desk staff is trying to accommodate guests to the quietest areas of the hotel. Renovations are not happening on the weekends.
A few minor problems with our key cards, etc. but overall a very pleasant stay. All the staff that we met were very friendly and working hard to please the guests. We would stay here again.
We used Banff as our starting point for driving around the area. It was magnificent with the weather reaching close to eighty degrees and it had been snowing the week before. Overall we had a fabulous visit to the area.