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“Quick Banff Stay” 4 of 5 stars
Review of Banff Aspen Lodge

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Banff Aspen Lodge
2.5 of 5 Hotel   |   401 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A9, Canada (Formerly Traveller's Inn)   |  
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Ranked #6 of 31 Hotels in Banff
Didsbury Alberta
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
“Quick Banff Stay”
4 of 5 stars Reviewed May 3, 2013

Took three teenagers to Banff for a tournament - this hotel was perfect location as it was a block away from the high school where tournament was held and within walking distance to practically everything. Staff was very friendly and the boys enjoyed the hot tub at night. Rooms were clean and adequate for our length of stay, which was just one night. We stayed in room 121 which had a king size bed and two twin beds, which was ideal for the group. I found the breakfast was adequate, but the three teenage boys were disappointed with the selection available.

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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806 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Midlands UK
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 2, 2013

Great hotel, close enough to the main centre, but just far enough away to not be right in the mix. Modern decor and extremely comfortable mattresses.

All of the staff were friendly, upbeat and helpful. Special mention to Theresa and Elise on the front desk. Thank you ladies for your smiles and playing along with our jesting.

Breakfasts are plentiful, healthy and fresh with friendly wait staff.

I'd go back in a flash.

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandon, Manitoba
Contributor
20 reviews 20 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 25, 2013 via mobile

This hotel appealed to us as we had 3 of us staying in one room and it is rare to find a hotel with 3 beds. The location was perfect, being a few minutes away from the action of downtown. The breakfast was a real bonus with coffee and juice service and some good continental options. We would stay here again. Only down fall was that 3 of the bulbs in the bathroom were burnt out, so only 2 worked. Parking was a bit of a challenge, but that happens in Banff on the weekends.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ponoka, Canada
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 24, 2013 via mobile

If you are looking for a place that is run with loving care...this is it. From the youthful, upbeat staff, to the stylish, well-appointed rooms, it is evident that the Banff Aspen Lodge takes pride in keeping their customers comfortable. Plans to add a cafe and outdoor patio will only enhance our future visits.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Calgary, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 17, 2013

I booked a night here based solely on the photo of the bed on their website. I deplore the stiff, weird and frankly creepy bedspreads in most hotels and I saw in the posted photo, The Banff Aspen Lodge offered crisp white duvet covers.

When we arrived we were helped by the genuinely nicest staff we have found in any Canadian hotel. From the moment we arrived we were treated so pleasantly that I was instantly happy we had not gone for the more expensive option we had considered.

The room was spacious, the view great and the hot pool in the courtyard a very lovely surprise. The included breakfast although pretty simple, was everything we needed to start a ski day well.

We will book here again and have already recommended this to several friends as they book ski weekends regularly.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kent
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 14, 2013

We arrived after a 9 hour flight to be told there was no booking in our name but immediately Trevor the front of house manager said don't worry we will have a room for you and sure enough within minutes we had a room and just as we were settling in he called our room to say he had been on to Thomas cook who we booked with and they had made an error but it was all sorted. Our room was a premium room with queen sized beds, very spacious and clean, we were given free tickets to the Banff gondala by way of an apology from the hotel despite the mix up not being their fault. The staff at the hotel were very helpful and really couldn't do enough to make sure our stay was as good as possible. Breakfast at the hotel was amazing and it truly is the best granola anywhere again the staff in the dining room were great always friendly and always making sure we had everything we wanted.banff is an amazing place to visit lots of fantastic walks but a car is needed to venture further as public transport outside of the town is non existent . To sum up friendly clean hotel will definitely be back for another visit.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kent
Contributor
17 reviews 17 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed April 10, 2013

I was told that we had one of the best (superior) rooms in the hotel mainly due to the layout. I liked the room which was large with a sofa bed at one end and a queen bed at the other with lots of room in between. There was a fridge, safe and a large flat screen TV (no pay tv or premium sports channels). The problem with the room is that there is no a/c and although the heating was off for the entire 10 days we stayed, the room temp was above 25 degrees, effecting the sleep quality, which otherwise would have been excellent. The only way to cool down the room was to open the balcony doors but this made it noisy at night. The plus side was the free breakfast, a little limited but perfectly adequate (fresh fruit salad, cereal, bread, muffin, hard boiled eggs, drinks). The location is very good just a 5 mins slow walk to the main downtown area, just 2 mins to the ski bus. and 4 mins to the Safeway supermarket. The hot tubs became the meeting place each evening, very pleasent and was one of the reasons for selecting this hotel. Would not have problem staying again, but would probably chose a different hotel next time. Must add staff very helpful and friendly (we were asked if we wanted to change rooms due to the heat but we declined - so I guess it really wasn't that bad)

Room Tip: We stayed in room 240
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Banff Aspen Lodge

Address: 401 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A9, Canada (Formerly Traveller's Inn)
Phone Number:
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
#4 Romantic Hotel in Banff
#6 Family Hotel in Banff
#8 Business Hotel in Banff
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Banff Aspen Lodge 2.5*
Number of rooms: 89
Official Description (provided by the hotel):
Enjoy a Canadian Rockies Continental Breakfast with every stay! A friendly hotel of 89 spacious rooms and just a short stroll to downtown Banff. All rooms are carefully furnished and decorated with panoramic mountain views. Amenities include 2 outdoor hot tubs with an outdoor fireplace, sauna & steam room, in-room refrigerators, gift shop, ski bus stop close-by, ski work bench, wireless internet ($), internet access terminal ($) and laundry facilities ($). ... more   less 
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Also Known As:
Banff Aspen Hotel Banff
Banff Aspen Motel

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