I was there Jul 24-28th, 2014. They do everything top notch. They use your last name when you eat in the restaurant. special orders and fussy people are not at all a problem. we had a standard and a Grandview king. the Grandview king if booked thru the hotel comes with 15% of all food and beverage service also free valet parking. its a walk to the gondola, amazing views from the main lobby, all rooms are large. I would definably do a car in Banff that way you can go to all the different locations. Also there is great hiking walking distance. also the food and beverage discount is done right away by the front desk so its not a hassle. beds are great. Breakfast is great value. also the staff gives their honest opinion about things in the area. (ie go here instead of here because..) I WILL be back to this hotel.
also I sell travel for a living and I tend to be fussy.