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“Banff springs lite” 4 of 5 stars
Review of Rimrock Resort Hotel

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Rimrock Resort Hotel
4.0 of 5 Resort   |   300 Mountain Avenue | Box 1110, Banff, Banff National Park, Alberta T1L 1J2, Canada   |  
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Free breakfast with your stay
Ranked #2 of 31 Hotels in Banff
Calgary
1 review
“Banff springs lite”
4 of 5 stars Reviewed April 13, 2014

Overall nice hotel. Was under construction. I would have liked to know this before making a reservation. Upgraded to nicer room with view without asking. Parking lot elevator broken. Staff very friendly. Check in and out very fast. Better signage needed while elevator out of service for proper foot directions to hotel. Pool area amazing. Indoor pool was heated to bathtub like temp. For the price is was a very nice hotel.

  • Stayed April 2014, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review, April 16, 2014
Thank you for joining us on your most recent trip to Banff. We are delighted that you enjoyed your overall experience with us. We appreciate your feedback on how we can better communicate with you and have reviewed our process to ensure that we continue to meet and exceed our guests expectations.

We look forward to your next arrival with us!

Yours In Hospitality,

Rimrock Resort Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,240 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (487)
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English first
Edmonton, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 12, 2014

Great one night stay at Rimrock. Friendly staff, great environment, scenic view from room, clean room. good to know in future is valet parking and self parking are same price at $16. there was renovation in hotel when we visited, but not a problem during our stay.

Room Tip: had room 727, king room, great view of the snow covered forest.
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  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review, April 16, 2014
We are delighted that you enjoyed your experience with us and that you were able to take advantage of the amazing views from your guestroom.

We look forward to your next stay!

Yours In Hospitality,

Rimrock Resort Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton
1 review
3 of 5 stars Reviewed April 11, 2014

The bed sheets were terrible because they had 1 loose sheet over a blanket and another loose sheet under the blanket so it made the sleeping experience terrible. Also, they need to fix vent in parking garage because it is producing so much heat that this could result in a potential hazard in the future. Otherwise, the hotel lobby is beautiful and the staff are very courteous. Also, as a final note they do have good food.

  • Stayed March 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review, April 16, 2014
We appreciate your feedback and have reviewed our processes to ensure that we continue to meet and exceed our guests expectations.

We look forward to your next arrival.

Yours In Hospitality,

Rimrock Resort Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Angelo, Texas
1 review
5 of 5 stars Reviewed April 9, 2014 via mobile

The staff was incredibly helpful and very knowledgeable about the area and had excellent recommendations for everything...I will definitely go back! Stayed in room 842 and had an AMAZING view if the mountains, it was so good we decided to ship the gondola ride bc it wouldn't been almost the same. Also I requested flowers to be put in the room b4 arriving and let the concierge choose the arrangement and she did an awesome job! They were perfect :-)

  • Stayed April 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
north vancouver
Senior Contributor
35 reviews 35 reviews
29 hotel reviews
Reviews in 24 cities Reviews in 24 cities
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed April 9, 2014

I was here for business in the beginning of April. This hotel is my favourite place to stay in Banff.
Check in was a breeze and the staff is super friendly. Rooms are spacious and spotless and the hotel itself is impeccable. The wifi is free.. The room service was fast and good!! I would not hesitate booking here again and again!

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary
1 review
5 of 5 stars Reviewed April 9, 2014

The staff are excellent and really accomodating. After checking in, and getting back to our vehicle, I was suprised to see the valet cleaning our windows! That is service! Room was comfy, dining at the Primrose was top notch, and checkout was seamless. Would definitely stay here again!

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Saskatchewan
1 review
5 of 5 stars Reviewed April 8, 2014

I stay at The Rimrock every year for a work conference. I stay an extra night to enjoy Banff on my own. As usual The Rimrock didn't disappoint. This is the first time I used the spa and pool facilities and the were excellent. I love the location as well, because I like to enjoy the hot springs which are right across the road. The Gondola is also just a few minute walk away. I didn't find driving into Banff a problem at all, I took advantage of the valet service which was excellent and the concierge gave me great tips on good places to park downtown. It wasn't an inconvenience at all. I'm already looking forward to my trip next year.

  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Rimrock Resort Hotel

Address: 300 Mountain Avenue | Box 1110, Banff, Banff National Park, Alberta T1L 1J2, Canada
Phone Number:
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Banff
#2 Spa Hotel in Banff
#2 Romantic Hotel in Banff
#2 Top resorts Hotel in Banff
#2 Family Hotel in Banff
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Rimrock Resort Hotel 4*
Number of rooms: 346
Official Description (provided by the hotel):
The Rimrock Resort Hotel is a AAA/CAA Four Diamond Hotel located in the heart of the Canadian Rockies and Banff National Park. The Rimrock Resort Hotel offers exceptional views of the Canadian Rockies, fine dining, a luxury spa, along with special accommodation packages to suit your vacation needs. With unmatched style, decor and superb hospitality, the Rimrock Resort Hotel is a very special place to visit for a truly remarkable experience. Enjoy the Canadian Rockies in Rimrock style. You will see the difference! ... more   less 
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Also Known As:
Rimrock Hotel Banff
Rimrock Resort Banff
Banff Rimrock Hotel

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