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“Great rooms” 5 of 5 stars
Review of Rimrock Resort Hotel

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Rimrock Resort Hotel
4.0 of 5 Resort   |   300 Mountain Avenue | Box 1110, Banff, Banff National Park, Alberta T1L 1J2, Canada   |  
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Free breakfast with your stay
Ranked #2 of 31 Hotels in Banff
Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Great rooms”
5 of 5 stars Reviewed December 11, 2013

I travelled to Banff in June with my family. There were 5 of us and we got a "family" room. The family room was great. We had room for two queen beds with a tv plus a second and almost seperate seating area with two couches (one was a pull out) and a tv. In addition, great views!!!

The washroom was beautiful. There was enough room for multiple people to get ready at once.

The location of this hotel cannot be beat. It's away from the main road however is only a few minute walk to the Banff Gondola and the hot springs. It's an easy drive into the town and there are buses available as well. We were mostly travelling throughout the park during our stay so didn't end up exploring much of the hotels many amenities.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review, December 13, 2013
We are elated that you remember us and that you took the time to share your experience from your recent trip.

We look forward to your next stay.

Sincerely,

Rimrock Resort Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,238 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (487)
Date | Rating
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  • Dutch first
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English first
Edmonton
1 review
5 of 5 stars Reviewed December 10, 2013

The service we received from every individual was outstanding.They were friendly.helpful.The room was excellent and the location is beautiful.There was not one thing we were unhappy with.We would stay there again and we would recommend it to others

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review, December 13, 2013
Thank you for your kind comments. We are delighted to read that you enjoyed your time with us, and were elated to share your comments with our entire team.

We look forward to your next stay.

Sincerely,

Rimrock Resort Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sudbury, Canada
Top Contributor
78 reviews 78 reviews
23 hotel reviews
Reviews in 29 cities Reviews in 29 cities
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed December 4, 2013

We stayed here with our teens in the summer of 2012. It was an easy walk to the hot springs and the base of Sulphur Mountain (a good day's adventure to hike). It had excellent fitness facilities including squash courts, and the ambiance was fantastic, Great lobby with great views; clean modern rooms. Too far of a walk to the main village (for the average person), so wheels or shuttle are essential if you plan to visit the village of Banff.

Room Tip: Try to get a room with a view into the valley (looking down on the Banff Springs Hotel). It's pr...
See more room tips
  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review, December 13, 2013
Thank you for remembering us, and for taking the time to share your experience. We look forward to welcoming you back soon!

Sincerely,

Rimrock Resort Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Thunder Bay, Canada
Top Contributor
50 reviews 50 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 3, 2013

The hotel is the best but the staff have been amazing. My husband fell and hurt himself and the staff drove him to the hospital and picked him up as well. They would check in on him and wanted to be sure he had everything he needed. The hotel was also close to the sights and the mountains. The food was excellent along with the service. I would recommend this hotel to anyone who is considering a vacation in Banff.

Room Tip: I would get a room with an outside area. The views are the best!
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  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review, December 13, 2013
Thank you for sharing your experience after your recent trip. We were so happy that we were able to assist in ensuring that you and your husband, even after his fall, were able to enjoy your stay with us.

We look forward to your next visit!

Sincerely,

Rimrock Resort Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Banff, Canada
Top Contributor
86 reviews 86 reviews
17 hotel reviews
Reviews in 13 cities Reviews in 13 cities
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed December 2, 2013

You can always tell how well a hotel is managed by the staff you encounter while staying at the hotel. I live in Banff and had good friends visiting from Victoria so we decided to be a visitor in our own town and spend a night at this resort I'm so happy we did. From the moment we arrived and were welcomed by the doorman, to the bell hop who took our bags and then to the front desk staff who checked us in, I was overwhelmed by the friendliness and professionalism of the staff. The room we had was a beaut and the view of the valley is nothing less than spectacular. We dined with our friends at Eden, where we've been many times before and the evening was incredible as it always is. Special mention goes to all service staff (Julian was one and his partner in crime was equally great) and to the maitre D, Chad - a great asset to the restaurant and resort. I joined my friends at the well-equipped gym in the morning and then had breakfast at Primrose - another beautiful restaurant at the resort. The host was charming to my wife and the waitress, "Jen from Taber" could not have been more helpful, friendly and proficient. With staff like this, the management team must be complimented for running such an effective operation.

Room Tip: We had a room that ended with 03 which had a nice sitting area and a great balcony. Try to get a r...
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  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review, December 13, 2013
We are overjoyed that you selected to host your friends at our property while visiting you in Banff. It is always a delight to hear from our local neighbours that you elected to have a "stay-cation" at our resort. There is a tremendous amount of pride in our team, for their passion and dedication for providing great guest experiences, and we love to share your comments with our team.

We look forward to your next "stay-cation". Please let us know if we can be of any additional assistance.

Sincerely,

Rimrock Resort Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Okotoks, Alberta, Canada
Top Contributor
50 reviews 50 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed December 1, 2013

We went to an office Christmas party at the Rimrock. The rooms are very nice...the hotel is built on the side of a mountain so you go down to get to your room. The food and service were excellent and they made sure everyone was well looked after. The hotel was decorated beautifully with lots of gorgeous trees.
We look forward to going again!

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review, December 13, 2013
We are delighted that you were able to join us for your office Christmas Party and to hear that you enjoyed it, and the hotel. Our team takes a tremendous amount of pride in putting the hotel together for the holidays, and we always love to hear that our guests enjoy it.

We look forward to your next stay!

Sincerely,

Rimrock Resort Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ashtonfield, NSW, Australia
Top Contributor
50 reviews 50 reviews
9 hotel reviews
Reviews in 21 cities Reviews in 21 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed December 1, 2013

We initially had booked to stay at the Fairmont Banff Springs, however the day before we were to commence our stay at the Fairmont we were informed that they had overbooked and we were being relocated to the Rimrock Resort Hotel. We had booked over 6 months prior to our stay and this was the one hotel we wanted to stay at so we were quite upset. On arrival to the Rimrock we were greeted by friendly staff who made sure our stay was enjoyable. We had a one bedroom suite which was very spacious and had gorgeous views of the snow capped mountains and pine trees. It was very easy to access public transport from the hotel and was only a short bus ride to the village. The meals were excellent, nothing was a bother to the staff. We had to go to the Fairmont to sort out some matters, and after visiting there we realised how much better the Rimrock Resort Hotel is. The staff and atmosphere overrules the Fairmont by far. I would highly recommend staying at the Rimrock Resort Hotel!

Room Tip: If you can stay on the 2nd level on the north wing, we had a corner room so the mountains surrounded...
See more room tips
  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review, December 13, 2013
We are so pleased to hear that your impromptu stay with us was enjoyed so much. We were pleased to have you stay with us and that we were able to assist in turning your Rocky Mountain vacation into a success!

We look forward to your next stay!

Sincerely,

Rimrock Resort Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Rimrock Resort Hotel

Address: 300 Mountain Avenue | Box 1110, Banff, Banff National Park, Alberta T1L 1J2, Canada
Phone Number:
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Banff
#2 Top resorts Hotel in Banff
#2 Spa Hotel in Banff
#2 Family Hotel in Banff
#2 Romantic Hotel in Banff
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Rimrock Resort Hotel 4*
Number of rooms: 346
Official Description (provided by the hotel):
The Rimrock Resort Hotel is a AAA/CAA Four Diamond Hotel located in the heart of the Canadian Rockies and Banff National Park. The Rimrock Resort Hotel offers exceptional views of the Canadian Rockies, fine dining, a luxury spa, along with special accommodation packages to suit your vacation needs. With unmatched style, decor and superb hospitality, the Rimrock Resort Hotel is a very special place to visit for a truly remarkable experience. Enjoy the Canadian Rockies in Rimrock style. You will see the difference! ... more   less 
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Also Known As:
Rimrock Hotel Banff
Rimrock Resort Banff
Banff Rimrock Hotel

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