We recently spent two nights at the Rimrock and the foyer and lounges were beautiful, in that antiquated Canadian aesthetic—but fortunately not as run-down or passé as Fairmont’s Banff Springs Hotel or Jasper Park Lodge. Staff were friendly, it was a short walk to the gondola and the Banff Upper Hot Springs are literally out the front door. Banff’s public transit has a bus service that comes by regularly, which was great since we liked to enjoy drinks with our meals while in town. The concierge was helpful in his recommendations. The only criticism I would have is that the aesthetic is dated, but that might be comfortable for families and tourists.