The hotel was amazing, clean and tidy, comfortable, pleasant staff. There's a small bakery inside the the hotel which is lovely and there are a couple of shops too. The staff are very nice and welcoming. The views are great and rooms are spacious. One thing to be aware of is that you are expected to tip the staff a lot which isn't a big deal as they deserve it. Definitely recommend this hotel. A shuttle bus stops outside the hotel to take you down town and its just a walk away from tunnel mountain- a good climb for people of all ability.